SENIOR CARE AT LAKE POINTE - ROCKWALL, TX

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Addresss:

6700 HERITAGE PARKWAY
ROCKWALL, TX, 75087

Phone (make sure to verify first before calling): (972) 412-4000

Number of Certified Beds: 190
Total Number of Residents: 146
Percent of Occupied Beds: 77%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 1 Star
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 1 Star
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 1 Star

Other nearby hospitals and nursing homes

BQC HOME HEALTH AGENCY INC (0.63 miles)
EXPEDIENT HOME HEALTH CARE (2.44 miles)
FRESENIUS MEDICAL CARE ROWLETT (ROWLETT, 2.68 miles)
HEART OF TEXAS HOME HEALTHCARE SERVICES INC (MCLENDON CHISHOLM, 1.21 miles)
LAKE POINTE MEDICAL CENTER (ROWLETT, 2.67 miles)
ROCKWALL DIALYSIS CENTER (1.53 miles)
ROCKWALL NURSING CARE CENTER (0.66 miles)

Employment Full-Time Equivalent

Administrative Staff - Full Time: 9.24

Certified Nurse Aides - Full Time: 71.73

Certified Nurse Aides - Part Time: 1.54

Dietitians - Under Contract: 1.14

Food Service Personnel - Full Time: 13.33

Food Service Personnel - Part Time: 3.64

Housekeeping Personnel - Full Time: 19.21

Licensed Practical/ Vocational Nurses - Full Time: 29.27

Licensed Practical/ Vocational Nurses - Part Time: 0.17

Medical Directors - Under Contract: 0.11

Mental Health Services Personnel - Under Contract: 0.27

Nurses With Administrative Duties - Full Time: 13.07

Occupational Therapy Aides - Full Time: 2.19

Persons Not Included In Any Other Categories - Full Time: 2.40

Physical Therapists - Under Contract: 0.56

Registered Nurses - Full Time: 7.26

Rn Director Of Nursing - Full Time: 1.24

Social Workers - Full Time: 3.93

Activities Professionals - Full Time: 1.23

Dentists - Under Contract: 0.04

Pharmacists - Under Contract: 0.53

Physical Therapists - Part Time: 0.44

Podiatrists - Under Contract: 0.09

Nurse Aides In Training - Full Time: 4.30

Other Physicians - Under Contract: 0.59

Physician Extenders - Under Contract: 0.24

Sppech Pathologists - Full Time: 2.91

Registered Nurses - Part Time: 0.43

Occupational Therapists - Full Time: 4.14

Physical Therapists - Full Time: 2.91

Occupational Therapy Assistants - Full Time: 2.56

Physical Therapy Aide - Full Time: 2.01

Occupational Therapy Assistants - Part Time: 0.37

Speech Pathologists - Part Time: 0.27

Medication Aides/ Technicians - Full Time: 10.41

Number Of Beds

Total: 190

Total Certified: 190

Provided Services

Activities Services Are Provided Onsite To Residents

Administration And Storage Of Blood Services Are Provided Offsite To Residents

Clinical Laboratory Services Are Provided Onsite To Residents

Dental Services Are Provided Onsite To Residents

Diagnostic Xray Services Are Provided Onsite To Residents

Dietary Services Are Provided Onsite To Residents

Housekeeping Services Are Provided Onsite To Residents

Mental Health Services Are Provided Onsite To Residents

Nursing Services Are Provided Onsite To Residents

Occupational Therapy Services Are Provided Onsite To Residents

Pharmacy Services Are Provided Onsite To Residents

Physical Therapy Services Are Provided Onsite To Residents

Physician Extender Services Are Provided Onsite To Residents

Physician Services Are Provided Onsite To Residents

Podiatry Services Are Provided Onsite To Residents

Social Work Services Are Provided Onsite To Residents

Speech/Language Pathology Services Are Provided Onsite To Residents

Therapeutic Recrecation Specialist Services Are Provided Offsite To Residents

Complaint Deficiency

Allow the resident the right to participate in the planning or revision of the resident's care plan
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide food in a way that meets a resident's needs
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Proper construction of ducts through walls designed to prevent smoke passage
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed
- Harm: Minimal harm or potential for actual harm
- Scope: Some
A two-hour-resistant firewall in common walls
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Properly working alarms on sprinkler valves
- Harm: Potential for minimal harm
- Scope: Many
Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Train all employees on what to do in an emergency, and carry out announced staff drills
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Construction that can resist fire for one hour or an approved fire extinguishing system
- Harm: Potential for minimal harm
- Scope: Many
Properly protected cooking facilities
- Harm: Potential for minimal harm
- Scope: Many
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Prevent a loss in range of motion among residents who entered the nursing home with a full range of motion unless it was unavoidable
- Harm: Immediate jeopardy to resident health or safety
- Scope: Some
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Give or get quality lab services/tests in a timely manner to meet the needs of residents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Proper fire barriers, ventilation and signs for the transport of oxygen
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Properly installed hallway dispensers for alcohol-based hand rub
- Harm: Potential for minimal harm
- Scope: Many
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Train all employees on what to do in an emergency, and carry out announced staff drills
- Harm: Minimal harm or potential for actual harm
- Scope: Some

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	6.7%
State:	20.4%

Percent of long-stay residents who self-report moderate to severe pain

This Nursing Home:	9.6%
State:	11.4%

Percent of long-stay high-risk residents with pressure ulcers

This Nursing Home:	8.6%
Texas:	7.2%

Percent of long-stay residents who lose too much weight

This Nursing Home:	3.4%
State:	6.7%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

Here:	52.1%
State:	46.0%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

This Nursing Home:	4.8%
State:	3.9%

Percent of long-stay residents with a urinary tract infection

This Nursing Home:	13.7%
Texas:	8.3%

Percent of long-stay residents who have depressive symptoms

This Nursing Home:	15.2%
Texas:	9.3%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	2.5%
Texas:	3.5%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	0.8%
Texas:	91.6%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	66.4%
Texas:	91.1%

Percent of short-stay residents who self-report moderate to severe pain

Here:	18.3%
Texas:	20.2%

Percent of short-stay residents with Pressure ulcers that are new or worsened

This Nursing Home:	0.4%
State:	1.4%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	3.6%
State:	76.2%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	6.8%
State:	74.3%

Percent of short-stay residents who newly received an antipsychotic medication

Here:	0.7%
State:	3.6%

Percent of long-stay residents who received an antipsychotic medication

Here:	24.4%
Texas:	28.5%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.430
Texas:	0.469

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.910
State:	0.894

Total Number of Licensed Staff Hours Per Resident Per Day

This Nursing Home:	1.340
State:	1.350

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

This Nursing Home:	0.080
Texas:	0.067

Number Therapy Hours Per Resident Per Day

Here:	0.080
State:	0.074

User Contributions:

Patty

⚠

I cannot express my extreme disappointment in the Rockwall Stors Rd. location enouph. My Mother lived there for approx. 5 years and loved it!...about one year ago the administration changed and the nightmare began. The adminstrative staff did not keep me informed of my mother's care, failed to provide adequate and appropriate nutrition. The administration, director of nursing and staff seemed to change daily. They constantly had turnover making it impossible for consistanct interaction with the staff. The staff was rude, arrogant and they would roll their eyes and argue when expressing concerns. They ignored doctors orders, and directives from the state regarding my Mother's care. We finally moved her to a new facility. Upon a physical examination by the nurse at the new facility, my mother had open wounds on her back, sores on her genitals that I, as her legal guardian was never made aware of. I do not believe they were being treated. If you love your parents, don't send them here!

SENIOR CARE AT LAKE POINTE - ROCKWALL, TX

Complaint Deficiency

Quality Measures

Staff Information

User Contributions:

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