FRANK R HOWARD MEMORIAL HOSPITAL - WILLITS, CA

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Addresss:
1 MADRONE STREET
WILLITS, CA, 95490
Phone (make sure to verify first before calling): (707) 459-6801

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.15
Registered Professional Nurses : 44.21
Other Salaried Personnel : 99.73
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Physical Therapists : 5.27
Registered Pharmacists : 1.66
Medical Social Workers : 3.27

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Anatomical Laboratory Services
Anesthesia Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Pharmacy Services
Physical Therapy Services
Social Services
Therapeutic Radiology Services

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
California:

98.9%
Percent of Patients Given Discharge Instructions
Here:

100.0%
State:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

97.0%
California:

96.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
California:

95.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

83.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

100.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
State:

96.1%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

12.9%
State:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.8%
State:

11.7%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.6%
State:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

17.1%
State:

18.3%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
California:

7%
Usually
Here:

17%
State:

21%
Always
Here:

80%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

6%
Usually
Here:

13%
California:

17%
Always
Here:

83%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
State:

13%
Usually
Here:

21%
State:

28%
Always
Here:

71%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
State:

8%
Usually
Here:

20%
State:

25%
Always
This Hospital:

74%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

17%
State:

23%
Usually
This Hospital:

17%
State:

19%
Always
This Hospital:

66%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
California:

10%
Usually
This Hospital:

18%
California:

21%
Always
Here:

77%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

19%
State:

18%
Usually
Here:

40%
State:

33%
Always
This Hospital:

41%
California:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

88%
State:

81%
No
This Hospital:

12%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

10%
7 or 8
Here:

19%
California:

24%
9 or 10
Here:

75%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
California:

7%
Yes, probably
This Hospital:

15%
California:

24%
Yes, definitely
Here:

83%
California:

69%

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