WINDHAM COMM MEM HOSP AND HATCH HOSP - WILLIMANTIC, CT

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Addresss:
112 MANSFIELD AVE
WILLIMANTIC, CT, 06226
Phone (make sure to verify first before calling): (860) 456-9116

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.00
Registered Professional Nurses : 93.76
Other Salaried Personnel : 314.91
Dieticians : 2.00
Occupational Therapists : 1.63
Physical Therapists : 4.00
Registered Pharmacists : 5.87
Respiratory Therapists : 10.20
Speech Pathologists Or Audiologists : 0.63
Physicians : 7.20
Medical Social Workers : 2.55

Number Of Beds
Total: 130
Total Certified: 130

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

30.400%
Connecticut:

31.695%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.400%
Connecticut:

12.604%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.062%
State:

0.092%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.213%
Connecticut:

0.021%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

4.100%
State:

5.008%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

4.800%
State:

2.037%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

5%
Usually
Here:

18%
Connecticut:

19%
Always
Here:

78%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
Connecticut:

5%
Usually
Here:

18%
Connecticut:

17%
Always
This Hospital:

78%
State:

78%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

11%
Connecticut:

11%
Usually
This Hospital:

29%
State:

28%
Always
Here:

60%
Connecticut:

61%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
State:

6%
Usually
Here:

24%
Connecticut:

25%
Always
This Hospital:

69%
Connecticut:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

20%
Connecticut:

21%
Usually
This Hospital:

21%
State:

20%
Always
This Hospital:

59%
Connecticut:

59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
State:

8%
Usually
This Hospital:

24%
State:

21%
Always
This Hospital:

67%
Connecticut:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

23%
Connecticut:

16%
Usually
This Hospital:

34%
Connecticut:

34%
Always
This Hospital:

43%
State:

50%

Were patients given information about what to do during their recovery at home?

Yes
Here:

83%
Connecticut:

82%
No
Here:

17%
State:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

10%
Connecticut:

9%
7 or 8
This Hospital:

24%
State:

25%
9 or 10
Here:

66%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
Connecticut:

5%
Yes, probably
This Hospital:

26%
State:

24%
Yes, definitely
Here:

68%
State:

71%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.458%
State:

0.552%
Severe pressure sores (bed sores)
Here:

0.687%
Connecticut:

0.384%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$19,193
State:

$38,238
Average Total Payments
Here:

$14,167
State:

$14,189
Number of discharges: 17
Here:

1.33%
State:

1.09%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$9,243
State:

$13,696
Average Total Payments
This Hospital:

$5,113
Connecticut:

$4,619
Number of discharges: 16
Here:

1.25%
Connecticut:

0.46%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$14,775
Connecticut:

$20,093
Average Total Payments
Here:

$7,400
State:

$6,843
Number of discharges: 30
Here:

2.34%
State:

1.67%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$19,488
Connecticut:

$30,562
Average Total Payments
Here:

$10,781
Connecticut:

$10,269
Number of discharges: 21
This Hospital:

1.64%
Connecticut:

1.11%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,183
Connecticut:

$13,908
Average Total Payments
Here:

$5,123
Connecticut:

$4,693
Number of discharges: 36
This Hospital:

2.81%
Connecticut:

1.50%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$11,209
Connecticut:

$17,391
Average Total Payments
This Hospital:

$7,391
Connecticut:

$6,829
Number of discharges: 44
This Hospital:

3.43%
State:

2.20%
Chest Pain
Average Covered Charges
Here:

$12,232
Connecticut:

$13,775
Average Total Payments
This Hospital:

$4,905
State:

$4,433
Number of discharges: 21
This Hospital:

1.64%
Connecticut:

2.05%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$13,223
Connecticut:

$20,121
Average Total Payments
Here:

$8,452
Connecticut:

$7,670
Number of discharges: 32
This Hospital:

2.49%
Connecticut:

1.65%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$17,205
State:

$25,184
Average Total Payments
Here:

$10,464
Connecticut:

$9,367
Number of discharges: 56
This Hospital:

4.36%
Connecticut:

2.02%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$12,818
State:

$15,964
Average Total Payments
Here:

$6,578
Connecticut:

$5,852
Number of discharges: 18
Here:

1.40%
Connecticut:

1.04%
Dysequilibrium
Average Covered Charges
Here:

$10,012
Connecticut:

$14,536
Average Total Payments
This Hospital:

$5,528
Connecticut:

$5,371
Number of discharges: 14
Here:

1.09%
State:

0.37%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$12,638
State:

$27,299
Average Total Payments
This Hospital:

$10,188
Connecticut:

$10,030
Number of discharges: 13
Here:

1.01%
Connecticut:

0.62%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$12,024
Connecticut:

$17,901
Average Total Payments
This Hospital:

$6,345
Connecticut:

$6,035
Number of discharges: 92
Here:

7.17%
Connecticut:

3.42%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$10,300
Connecticut:

$17,630
Average Total Payments
This Hospital:

$6,311
State:

$5,920
Number of discharges: 16
Here:

1.25%
State:

0.32%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$12,769
Connecticut:

$23,273
Average Total Payments
Here:

$8,873
Connecticut:

$8,238
Number of discharges: 22
Here:

1.71%
Connecticut:

2.28%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$13,371
Connecticut:

$22,058
Average Total Payments
This Hospital:

$8,586
State:

$7,886
Number of discharges: 22
Here:

1.71%
State:

0.75%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$11,888
State:

$15,343
Average Total Payments
This Hospital:

$5,620
Connecticut:

$5,328
Number of discharges: 13
Here:

1.01%
State:

0.65%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$14,751
Connecticut:

$23,261
Average Total Payments
This Hospital:

$9,067
State:

$8,225
Number of discharges: 47
This Hospital:

3.66%
Connecticut:

3.23%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$19,096
State:

$34,260
Average Total Payments
Here:

$12,792
Connecticut:

$12,013
Number of discharges: 45
This Hospital:

3.51%
Connecticut:

2.85%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$12,073
Connecticut:

$16,051
Average Total Payments
This Hospital:

$6,041
Connecticut:

$5,485
Number of discharges: 31
This Hospital:

2.42%
State:

1.22%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$29,571
State:

$40,189
Average Total Payments
Here:

$16,508
Connecticut:

$14,834
Number of discharges: 13
This Hospital:

1.01%
Connecticut:

1.26%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$15,871
State:

$29,179
Average Total Payments
Here:

$10,191
State:

$9,446
Number of discharges: 20
Here:

1.56%
Connecticut:

1.39%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$14,677
Connecticut:

$24,295
Average Total Payments
This Hospital:

$10,003
State:

$9,612
Number of discharges: 14
Here:

1.09%
Connecticut:

1.26%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$11,576
Connecticut:

$17,907
Average Total Payments
This Hospital:

$6,765
State:

$6,303
Number of discharges: 34
Here:

2.65%
State:

3.14%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$40,456
State:

$39,932
Average Total Payments
Here:

$18,880
State:

$16,970
Number of discharges: 40
This Hospital:

3.12%
Connecticut:

5.53%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$27,545
Connecticut:

$55,818
Average Total Payments
This Hospital:

$21,775
Connecticut:

$20,526
Number of discharges: 12
Here:

0.94%
Connecticut:

0.85%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$76,837
Connecticut:

$113,178
Average Total Payments
Here:

$44,923
Connecticut:

$42,390
Number of discharges: 12
This Hospital:

0.94%
Connecticut:

0.55%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$13,358
Connecticut:

$20,180
Average Total Payments
Here:

$7,056
State:

$6,693
Number of discharges: 25
This Hospital:

1.95%
State:

0.83%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$15,902
State:

$27,258
Average Total Payments
This Hospital:

$9,845
Connecticut:

$9,759
Number of discharges: 17
This Hospital:

1.33%
State:

0.78%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$10,613
Connecticut:

$16,214
Average Total Payments
This Hospital:

$6,016
State:

$5,761
Number of discharges: 36
Here:

2.81%
Connecticut:

2.20%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$11,315
State:

$22,504
Average Total Payments
Here:

$8,538
Connecticut:

$8,385
Number of discharges: 14
Here:

1.09%
Connecticut:

0.69%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$9,818
Connecticut:

$22,879
Average Total Payments
Here:

$8,624
Connecticut:

$8,337
Number of discharges: 12
This Hospital:

0.94%
Connecticut:

0.51%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$18,845
State:

$28,498
Average Total Payments
Here:

$11,301
Connecticut:

$10,512
Number of discharges: 20
This Hospital:

1.56%
Connecticut:

1.82%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$15,853
Connecticut:

$25,183
Average Total Payments
This Hospital:

$9,013
State:

$8,657
Number of discharges: 25
This Hospital:

1.95%
Connecticut:

0.39%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$11,939
State:

$18,463
Average Total Payments
This Hospital:

$6,874
State:

$6,672
Number of discharges: 11
This Hospital:

0.86%
State:

1.07%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$15,725
State:

$22,174
Average Total Payments
This Hospital:

$9,744
Connecticut:

$8,399
Number of discharges: 20
This Hospital:

1.56%
Connecticut:

2.40%
Renal Failure with Major Complications
Average Covered Charges
Here:

$24,899
Connecticut:

$36,172
Average Total Payments
This Hospital:

$14,682
State:

$13,936
Number of discharges: 18
This Hospital:

1.40%
State:

1.43%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$15,431
Connecticut:

$28,675
Average Total Payments
This Hospital:

$12,409
Connecticut:

$11,336
Number of discharges: 14
This Hospital:

1.09%
Connecticut:

1.30%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$19,950
Connecticut:

$39,858
Average Total Payments
This Hospital:

$16,931
State:

$16,055
Number of discharges: 25
This Hospital:

1.95%
State:

1.45%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$11,177
Connecticut:

$20,329
Average Total Payments
This Hospital:

$6,524
State:

$6,538
Number of discharges: 17
Here:

1.33%
State:

0.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$20,702
Connecticut:

$42,041
Average Total Payments
Here:

$16,091
Connecticut:

$15,726
Number of discharges: 70
Here:

5.46%
State:

4.77%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$13,871
Connecticut:

$24,014
Average Total Payments
This Hospital:

$10,224
State:

$9,143
Number of discharges: 33
This Hospital:

2.57%
State:

1.68%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$13,850
State:

$17,579
Average Total Payments
This Hospital:

$6,078
Connecticut:

$5,795
Number of discharges: 16
This Hospital:

1.25%
Connecticut:

0.65%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$14,088
Connecticut:

$22,205
Average Total Payments
Here:

$9,247
Connecticut:

$8,065
Number of discharges: 44
This Hospital:

3.43%
Connecticut:

2.98%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$18,183
Connecticut:

$31,282
Average Total Payments
Here:

$12,355
State:

$11,583
Number of discharges: 37
This Hospital:

2.88%
Connecticut:

2.13%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$9,103
Connecticut:

$16,163
Average Total Payments
Here:

$6,408
State:

$5,689
Number of discharges: 19
This Hospital:

1.48%
State:

1.07%
Syncope and Collapse
Average Covered Charges
Here:

$13,151
State:

$17,349
Average Total Payments
Here:

$6,327
State:

$5,919
Number of discharges: 38
This Hospital:

2.96%
Connecticut:

2.87%
Transient Ischemia
Average Covered Charges
Here:

$12,908
State:

$18,401
Average Total Payments
This Hospital:

$6,449
State:

$5,864
Number of discharges: 21
This Hospital:

1.64%
State:

1.26%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

95.0%
Connecticut:

99.1%
Percent of Patients Given Aspirin at Discharge
Here:

93.0%
Connecticut:

98.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

99.0%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

97.4%
Patients Given a Prescription for a Statin at Discharge
Here:

62.0%
Connecticut:

97.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

89.0%
Connecticut:

94.3%
Percent of Patients Given Discharge Instructions
This Hospital:

92.0%
Connecticut:

88.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

94.0%
State:

99.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

95.3%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
Connecticut:

95.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

96.0%
State:

99.2%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
Connecticut:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

86.0%
State:

91.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

96.0%
Connecticut:

95.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

96.0%
Connecticut:

97.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
Connecticut:

96.6%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
Connecticut:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
Connecticut:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

86.0%
State:

92.3%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

89.0%
State:

94.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

94.0%
Connecticut:

95.4%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

93.0%
Connecticut:

94.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.4%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.6%
Connecticut:

14.0%
30-Day Mortality Rates from Heart Failure
This Hospital:

12.6%
State:

11.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.3%
State:

10.9%
30-Day Readmission Rates from Heart Attack
Here:

18.6%
Connecticut:

19.9%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.7%
State:

25.0%
30-Day Readmission Rates from Pneumonia
Here:

17.0%
State:

19.0%

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