WILLIAM W BACKUS HOSPITAL - NORWICH, CT

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Addresss:
326 WASHINGTON ST
NORWICH, CT, 06360
Phone (make sure to verify first before calling): (860) 889-8331

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Psychiatric Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 32.27
Registered Professional Nurses : 345.68
Other Salaried Personnel : 772.76
Dieticians : 5.85
Occupational Therapists : 3.28
Physical Therapists : 6.05
Registered Pharmacists : 6.08
Respiratory Therapists : 12.58
Speech Pathologists Or Audiologists : 0.25
Physicians : 21.00
Medical Social Workers : 3.10
Physician Assistants : 2.10

Number Of Beds
Total: 20
Total Certified: 20
Psychiatric Unit Beds: 18

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.333%
State:

0.552%
Blood infection from a catheter in a large vein
Here:

0.555%
Connecticut:

0.630%
Infection from a Urinary Catheter
Here:

0.111%
State:

0.559%
Signs of Uncontrolled Blood Sugar
Here:

0.111%
State:

0.362%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$16,302
Connecticut:

$27,386
Average Total Payments
Here:

$7,158
State:

$9,347
Number of discharges: 27
This Hospital:

0.84%
Connecticut:

0.69%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$23,040
State:

$38,238
Average Total Payments
Here:

$10,609
State:

$14,189
Number of discharges: 42
Here:

1.31%
Connecticut:

1.09%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$12,626
State:

$20,837
Average Total Payments
This Hospital:

$5,334
State:

$6,485
Number of discharges: 23
This Hospital:

0.72%
State:

0.29%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$16,589
State:

$22,454
Average Total Payments
This Hospital:

$4,427
State:

$6,034
Number of discharges: 13
This Hospital:

0.41%
State:

0.52%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$9,679
Connecticut:

$13,696
Average Total Payments
This Hospital:

$3,966
State:

$4,619
Number of discharges: 34
This Hospital:

1.06%
Connecticut:

0.46%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$21,925
Connecticut:

$26,143
Average Total Payments
This Hospital:

$7,072
Connecticut:

$8,274
Number of discharges: 16
This Hospital:

0.50%
Connecticut:

0.34%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$11,094
Connecticut:

$19,361
Average Total Payments
Here:

$5,724
State:

$7,100
Number of discharges: 12
Here:

0.37%
Connecticut:

0.45%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$13,223
Connecticut:

$20,093
Average Total Payments
Here:

$5,644
Connecticut:

$6,843
Number of discharges: 71
Here:

2.22%
Connecticut:

1.67%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$19,235
State:

$30,562
Average Total Payments
Here:

$8,291
Connecticut:

$10,269
Number of discharges: 29
This Hospital:

0.90%
Connecticut:

1.11%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$11,271
Connecticut:

$13,908
Average Total Payments
This Hospital:

$4,364
Connecticut:

$4,693
Number of discharges: 77
Here:

2.40%
State:

1.50%
Cellulitis with Major Complications
Average Covered Charges
This Hospital:

$17,838
Connecticut:

$31,445
Average Total Payments
Here:

$12,286
State:

$12,084
Number of discharges: 12
Here:

0.37%
Connecticut:

0.31%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$12,556
State:

$17,391
Average Total Payments
This Hospital:

$5,873
State:

$6,829
Number of discharges: 75
Here:

2.34%
State:

2.20%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$24,576
Connecticut:

$39,074
Average Total Payments
This Hospital:

$14,320
Connecticut:

$17,016
Number of discharges: 23
Here:

0.72%
State:

0.25%
Chest Pain
Average Covered Charges
Here:

$10,910
Connecticut:

$13,775
Average Total Payments
Here:

$3,984
Connecticut:

$4,433
Number of discharges: 112
Here:

3.49%
Connecticut:

2.05%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$12,673
State:

$20,121
Average Total Payments
Here:

$6,610
State:

$7,670
Number of discharges: 68
This Hospital:

2.12%
Connecticut:

1.65%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$16,222
State:

$25,184
Average Total Payments
This Hospital:

$8,113
State:

$9,367
Number of discharges: 106
Here:

3.31%
Connecticut:

2.02%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$10,953
Connecticut:

$15,964
Average Total Payments
Here:

$4,908
Connecticut:

$5,852
Number of discharges: 51
This Hospital:

1.59%
Connecticut:

1.04%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$21,767
Connecticut:

$32,679
Average Total Payments
Here:

$8,353
Connecticut:

$9,539
Number of discharges: 38
Here:

1.19%
Connecticut:

1.11%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$21,115
Connecticut:

$24,671
Average Total Payments
This Hospital:

$6,233
Connecticut:

$7,990
Number of discharges: 11
This Hospital:

0.34%
Connecticut:

0.41%
Diabetes with Complications
Average Covered Charges
Here:

$12,362
Connecticut:

$19,434
Average Total Payments
This Hospital:

$5,767
State:

$6,979
Number of discharges: 25
Here:

0.78%
State:

0.62%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
This Hospital:

$19,558
Connecticut:

$22,614
Average Total Payments
This Hospital:

$6,851
State:

$8,329
Number of discharges: 11
This Hospital:

0.34%
Connecticut:

0.31%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$17,881
Connecticut:

$27,299
Average Total Payments
This Hospital:

$7,865
Connecticut:

$10,030
Number of discharges: 16
Here:

0.50%
State:

0.62%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$15,533
State:

$17,901
Average Total Payments
Here:

$5,286
Connecticut:

$6,035
Number of discharges: 101
This Hospital:

3.15%
Connecticut:

3.42%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$16,739
State:

$20,991
Average Total Payments
Here:

$7,334
State:

$8,144
Number of discharges: 24
This Hospital:

0.75%
Connecticut:

0.40%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$14,121
State:

$18,180
Average Total Payments
This Hospital:

$4,693
Connecticut:

$5,643
Number of discharges: 11
This Hospital:

0.34%
State:

0.31%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$14,287
State:

$23,273
Average Total Payments
This Hospital:

$6,884
State:

$8,238
Number of discharges: 57
Here:

1.78%
Connecticut:

2.28%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$21,550
Connecticut:

$43,378
Average Total Payments
This Hospital:

$12,899
State:

$14,645
Number of discharges: 16
This Hospital:

0.50%
Connecticut:

0.83%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$9,584
Connecticut:

$16,524
Average Total Payments
Here:

$4,808
State:

$5,755
Number of discharges: 20
Here:

0.62%
State:

0.55%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$17,827
State:

$22,058
Average Total Payments
Here:

$6,420
State:

$7,886
Number of discharges: 22
This Hospital:

0.69%
State:

0.75%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$12,616
State:

$15,343
Average Total Payments
This Hospital:

$4,328
Connecticut:

$5,328
Number of discharges: 23
Here:

0.72%
State:

0.65%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$14,399
State:

$23,261
Average Total Payments
This Hospital:

$6,840
State:

$8,225
Number of discharges: 80
This Hospital:

2.50%
Connecticut:

3.23%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$21,049
Connecticut:

$34,260
Average Total Payments
Here:

$10,031
Connecticut:

$12,013
Number of discharges: 123
Here:

3.84%
State:

2.85%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,463
State:

$16,051
Average Total Payments
This Hospital:

$5,057
State:

$5,485
Number of discharges: 27
This Hospital:

0.84%
Connecticut:

1.22%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$27,481
State:

$40,189
Average Total Payments
This Hospital:

$13,096
State:

$14,834
Number of discharges: 31
Here:

0.97%
State:

1.26%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$22,067
Connecticut:

$35,236
Average Total Payments
Here:

$10,416
Connecticut:

$12,029
Number of discharges: 14
Here:

0.44%
State:

0.26%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$84,310
State:

$121,890
Average Total Payments
This Hospital:

$39,795
State:

$47,739
Number of discharges: 19
Here:

0.59%
Connecticut:

0.49%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$19,605
State:

$29,179
Average Total Payments
This Hospital:

$8,358
Connecticut:

$9,446
Number of discharges: 33
This Hospital:

1.03%
State:

1.39%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$30,155
Connecticut:

$46,661
Average Total Payments
This Hospital:

$12,536
State:

$16,241
Number of discharges: 18
Here:

0.56%
Connecticut:

0.89%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$15,951
Connecticut:

$21,952
Average Total Payments
Here:

$5,712
Connecticut:

$6,692
Number of discharges: 36
This Hospital:

1.12%
State:

0.83%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$19,474
Connecticut:

$24,295
Average Total Payments
Here:

$8,381
State:

$9,612
Number of discharges: 22
This Hospital:

0.69%
State:

1.26%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$12,114
Connecticut:

$17,907
Average Total Payments
This Hospital:

$5,308
State:

$6,303
Number of discharges: 80
This Hospital:

2.50%
Connecticut:

3.14%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$27,031
State:

$41,462
Average Total Payments
Here:

$11,698
Connecticut:

$14,033
Number of discharges: 11
Here:

0.34%
State:

0.19%
Laparoscopic Cholecystectomy without C.D.E. without Complications
Average Covered Charges
Here:

$20,897
State:

$25,896
Average Total Payments
Here:

$7,936
Connecticut:

$9,375
Number of discharges: 13
Here:

0.41%
State:

0.21%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$26,906
Connecticut:

$39,932
Average Total Payments
Here:

$14,695
State:

$16,970
Number of discharges: 151
Here:

4.71%
Connecticut:

5.53%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$33,521
State:

$55,818
Average Total Payments
Here:

$17,739
Connecticut:

$20,526
Number of discharges: 51
Here:

1.59%
State:

0.85%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$68,910
Connecticut:

$113,178
Average Total Payments
Here:

$33,327
State:

$42,390
Number of discharges: 23
Here:

0.72%
State:

0.55%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$18,397
Connecticut:

$20,180
Average Total Payments
This Hospital:

$5,543
State:

$6,693
Number of discharges: 12
This Hospital:

0.37%
Connecticut:

0.83%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$15,208
State:

$27,258
Average Total Payments
This Hospital:

$7,422
State:

$9,759
Number of discharges: 19
Here:

0.59%
State:

0.78%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$11,186
Connecticut:

$16,214
Average Total Payments
This Hospital:

$4,815
State:

$5,761
Number of discharges: 41
This Hospital:

1.28%
State:

2.20%
Other Circulatory System Diagnoses with Complications
Average Covered Charges
Here:

$17,232
State:

$22,129
Average Total Payments
Here:

$6,936
Connecticut:

$8,219
Number of discharges: 11
Here:

0.34%
State:

0.23%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$25,511
State:

$45,997
Average Total Payments
Here:

$11,865
Connecticut:

$15,871
Number of discharges: 22
Here:

0.69%
State:

0.56%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$17,445
Connecticut:

$22,504
Average Total Payments
Here:

$8,044
Connecticut:

$8,385
Number of discharges: 28
This Hospital:

0.87%
State:

0.69%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
Here:

$14,678
State:

$26,620
Average Total Payments
This Hospital:

$6,943
Connecticut:

$8,868
Number of discharges: 23
This Hospital:

0.72%
State:

0.37%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$15,145
State:

$40,379
Average Total Payments
This Hospital:

$9,871
Connecticut:

$14,364
Number of discharges: 15
This Hospital:

0.47%
Connecticut:

0.41%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$17,903
State:

$22,879
Average Total Payments
Here:

$6,443
State:

$8,337
Number of discharges: 25
Here:

0.78%
State:

0.51%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$25,115
Connecticut:

$37,275
Average Total Payments
Here:

$9,614
Connecticut:

$13,137
Number of discharges: 14
Here:

0.44%
Connecticut:

0.20%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$12,647
Connecticut:

$18,795
Average Total Payments
This Hospital:

$4,239
Connecticut:

$5,576
Number of discharges: 20
This Hospital:

0.62%
State:

0.42%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$21,517
State:

$28,498
Average Total Payments
This Hospital:

$8,610
Connecticut:

$10,512
Number of discharges: 41
Here:

1.28%
State:

1.82%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$20,886
Connecticut:

$25,183
Average Total Payments
Here:

$7,602
Connecticut:

$8,657
Number of discharges: 13
This Hospital:

0.41%
State:

0.39%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
This Hospital:

$19,963
Connecticut:

$35,514
Average Total Payments
Here:

$8,721
State:

$11,430
Number of discharges: 15
Here:

0.47%
Connecticut:

0.29%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$11,359
Connecticut:

$18,463
Average Total Payments
This Hospital:

$5,481
Connecticut:

$6,672
Number of discharges: 42
Here:

1.31%
State:

1.07%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$16,006
Connecticut:

$22,174
Average Total Payments
This Hospital:

$6,962
State:

$8,399
Number of discharges: 86
Here:

2.68%
Connecticut:

2.40%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$21,563
Connecticut:

$36,172
Average Total Payments
Here:

$11,176
Connecticut:

$13,936
Number of discharges: 54
This Hospital:

1.68%
Connecticut:

1.43%
Renal Failure without Complications
Average Covered Charges
Here:

$10,567
Connecticut:

$15,890
Average Total Payments
Here:

$5,155
Connecticut:

$5,463
Number of discharges: 18
Here:

0.56%
State:

0.36%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$21,204
Connecticut:

$28,675
Average Total Payments
Here:

$13,470
State:

$11,336
Number of discharges: 51
This Hospital:

1.59%
Connecticut:

1.30%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$30,756
State:

$39,858
Average Total Payments
Here:

$13,659
Connecticut:

$16,055
Number of discharges: 65
Here:

2.03%
State:

1.45%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$81,323
State:

$140,812
Average Total Payments
This Hospital:

$36,949
State:

$45,829
Number of discharges: 14
This Hospital:

0.44%
Connecticut:

0.39%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$38,334
State:

$60,321
Average Total Payments
This Hospital:

$15,050
Connecticut:

$19,466
Number of discharges: 44
This Hospital:

1.37%
Connecticut:

0.93%
Seizures without Major Complications
Average Covered Charges
Here:

$12,229
Connecticut:

$20,329
Average Total Payments
This Hospital:

$6,061
Connecticut:

$6,538
Number of discharges: 19
Here:

0.59%
Connecticut:

0.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$31,667
Connecticut:

$42,041
Average Total Payments
This Hospital:

$13,721
Connecticut:

$15,726
Number of discharges: 171
Here:

5.34%
State:

4.77%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$15,173
State:

$24,014
Average Total Payments
Here:

$7,584
Connecticut:

$9,143
Number of discharges: 97
Here:

3.03%
State:

1.68%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$14,590
Connecticut:

$22,205
Average Total Payments
Here:

$7,111
Connecticut:

$8,065
Number of discharges: 95
Here:

2.96%
State:

2.98%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$20,459
Connecticut:

$31,282
Average Total Payments
This Hospital:

$9,926
Connecticut:

$11,583
Number of discharges: 81
Here:

2.53%
Connecticut:

2.13%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$10,908
State:

$16,163
Average Total Payments
Here:

$4,767
State:

$5,689
Number of discharges: 37
Here:

1.15%
State:

1.07%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$44,658
State:

$72,578
Average Total Payments
This Hospital:

$27,140
State:

$31,271
Number of discharges: 46
This Hospital:

1.44%
State:

0.66%
Syncope and Collapse
Average Covered Charges
Here:

$12,477
Connecticut:

$17,349
Average Total Payments
This Hospital:

$4,879
Connecticut:

$5,919
Number of discharges: 66
This Hospital:

2.06%
Connecticut:

2.87%
Transient Ischemia
Average Covered Charges
This Hospital:

$11,522
Connecticut:

$18,401
Average Total Payments
This Hospital:

$5,419
State:

$5,864
Number of discharges: 22
Here:

0.69%
State:

1.26%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

28.600%
Connecticut:

31.695%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.600%
Connecticut:

12.604%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.021%
State:

0.092%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.002%
State:

0.021%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

4.400%
Connecticut:

5.008%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.600%
Connecticut:

2.037%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

97.0%
State:

99.1%
Percent of Patients Given Aspirin at Discharge
Here:

93.0%
Connecticut:

98.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

98.0%
State:

99.0%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Connecticut:

99.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

4
State:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

49
Connecticut:

73
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

98.0%
State:

97.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

93.0%
Connecticut:

97.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

94.0%
State:

94.3%
Percent of Patients Given Discharge Instructions
This Hospital:

85.0%
State:

88.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Connecticut:

99.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

99.0%
Connecticut:

95.3%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

93.0%
State:

95.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

99.0%
Connecticut:

99.2%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

95.0%
State:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

95.0%
State:

91.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

94.0%
Connecticut:

95.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
Connecticut:

97.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

96.0%
State:

96.6%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

96.0%
State:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
State:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

90.0%
Connecticut:

92.3%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

95.0%
Connecticut:

94.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

99.0%
State:

95.4%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

94.0%
Connecticut:

94.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Connecticut:

99.4%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.8%
Connecticut:

14.0%
30-Day Mortality Rates from Heart Failure
Here:

11.9%
State:

11.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.1%
Connecticut:

10.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.2%
State:

19.9%
30-Day Readmission Rates from Heart Failure
Here:

24.4%
Connecticut:

25.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.4%
State:

19.0%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

5%
Usually
Here:

21%
Connecticut:

19%
Always
This Hospital:

74%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

5%
Usually
Here:

20%
Connecticut:

17%
Always
This Hospital:

75%
State:

78%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

10%
Connecticut:

11%
Usually
This Hospital:

30%
State:

28%
Always
Here:

60%
Connecticut:

61%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
Connecticut:

6%
Usually
Here:

27%
State:

25%
Always
This Hospital:

66%
Connecticut:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

23%
Connecticut:

21%
Usually
This Hospital:

17%
Connecticut:

20%
Always
This Hospital:

60%
Connecticut:

59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
State:

8%
Usually
Here:

20%
State:

21%
Always
This Hospital:

72%
Connecticut:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

15%
Connecticut:

16%
Usually
Here:

34%
Connecticut:

34%
Always
This Hospital:

51%
State:

50%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

81%
Connecticut:

82%
No
This Hospital:

19%
Connecticut:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
State:

9%
7 or 8
Here:

27%
Connecticut:

25%
9 or 10
Here:

63%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
Connecticut:

5%
Yes, probably
This Hospital:

26%
State:

24%
Yes, definitely
Here:

70%
Connecticut:

71%

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