WHITEHILLS HEALTH CARE CENTER - EAST LANSING, MI

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Addresss:

1843 N HAGADORN RD
EAST LANSING, MI, 48823

Phone (make sure to verify first before calling): (517) 332-5061

Number of Certified Beds: 103
Total Number of Residents: 89
Percent of Occupied Beds: 86%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 3 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 4 Stars

Other nearby hospitals and nursing homes

BURCHAM HILLS RETIREMENT CTR (1.19 miles)
EAST LANSING HEALTH CARE CENTE (2.04 miles)
EDWARD W SPARROW HOSPITAL (LANSING, 3.93 miles)
FMC - EAST LANSING (2.16 miles)
GENTIVA HEALTH SERVICES (2.20 miles)
OKEMOS HEALTH AND REHABILITATION CENTER (OKEMOS, 3.01 miles)
SUNSHINE HOME CARE OF MICHIGAN, INC (2.59 miles)

Employment Full-Time Equivalent

Administrative Staff - Full Time: 4.57

Certified Nurse Aides - Full Time: 27.86

Certified Nurse Aides - Part Time: 7.86

Food Service Personnel - Full Time: 6.43

Food Service Personnel - Part Time: 2.00

Housekeeping Personnel - Full Time: 9.64

Licensed Practical/ Vocational Nurses - Full Time: 11.43

Licensed Practical/ Vocational Nurses - Part Time: 3.57

Medical Directors - Under Contract: 0.07

Nurses With Administrative Duties - Full Time: 4.57

Persons Not Included In Any Other Categories - Full Time: 2.29

Physical Therapists - Under Contract: 0.57

Registered Nurses - Full Time: 3.43

Rn Director Of Nursing - Full Time: 1.14

Social Workers - Full Time: 2.29

Activities Professionals - Full Time: 1.14

Dietitians - Part Time: 0.11

Occupational Therapists - Under Contract: 1.14

Pharmacists - Under Contract: 0.07

Speech Pathologists - Under Contract: 0.29

Dietitians - Full Time: 1.14

Registered Nurses - Part Time: 3.43

Housekeeping Personnel - Part Time: 1.79

Number Of Beds

Total: 115

Total Certified: 115

Provided Services

Activities Services Are Provided Onsite To Nonresidents

Activities Services Are Provided Onsite To Residents

Clinical Laboratory Services Are Provided Offsite To Residents

Clinical Laboratory Services Are Provided Onsite To Non Residents

Clinical Laboratory Services Are Provided Onsite To Residents

Dental Services Are Provided Onsite To Residents

Diagnostic Xray Services Are Provided Offsite To Residents

Diagnostic Xray Services Are Provided Onsite To Non Residents

Diagnostic Xray Services Are Provided Onsite To Residents

Dietary Services Are Provided Onsite To Non Residents

Dietary Services Are Provided Onsite To Residents

Housekeeping Services Are Provided Onsite To Non Residents

Housekeeping Services Are Provided Onsite To Residents

Mental Health Services Are Provided Offsite To Residents

Mental Health Services Are Provided Onsite To Non Residents

Mental Health Services Are Provided Onsite To Residents

Nursing Services Are Provided Offsite To Residents

Nursing Services Are Provided Onsite To Non Residents

Nursing Services Are Provided Onsite To Residents

Occupational Therapy Services Are Provided Onsite To Non Residents

Occupational Therapy Services Are Provided Onsite To Residents

Pharmacy Services Are Provided Offsite To Residents

Pharmacy Services Are Provided Onsite To Non Residents

Pharmacy Services Are Provided Onsite To Residents

Physical Therapy Services Are Provided Onsite To Non Residents

Physical Therapy Services Are Provided Onsite To Residents

Physician Extender Services Are Provided Offsite To Residents

Physician Extender Services Are Provided Onsite To Non Residents

Physician Extender Services Are Provided Onsite To Residents

Physician Services Are Provided Offsite To Residents

Physician Services Are Provided Onsite To Non Residents

Physician Services Are Provided Onsite To Residents

Podiatry Services Are Provided Onsite To Non Residents

Podiatry Services Are Provided Onsite To Residents

Social Work Services Are Provided Offsite To Residents

Social Work Services Are Provided Onsite To Non Residents

Social Work Services Are Provided Onsite To Residents

Speech/Language Pathology Services Are Provided Onsite To Non Residents

Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	0.720
Michigan:	0.749

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.640
Michigan:	0.782

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.360
Michigan:	1.525

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.060
State:	0.109

Number Therapy Hours Per Resident Per Day

Here:	0.060
State:	0.112

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

Here:	13.1%
State:	14.8%

Percent of long-stay residents who self-report moderate to severe pain

This Nursing Home:	3.2%
State:	10.4%

Percent of long-stay high-risk residents with pressure ulcers

Here:	8.2%
Michigan:	6.3%

Percent of long-stay residents who lose too much weight

Here:	10.8%
State:	7.4%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

Here:	40.0%
State:	48.3%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

This Nursing Home:	2.6%
Michigan:	4.0%

Percent of long-stay residents with a urinary tract infection

Here:	6.8%
State:	6.2%

Percent of long-stay residents who have depressive symptoms

Here:	29.0%
Michigan:	4.8%

Percent of long-stay residents who were physically restrained

This Nursing Home:	1.4%
State:	2.6%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	4.1%
Michigan:	2.8%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	87.8%
Michigan:	92.5%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	98.6%
Michigan:	94.6%

Percent of short-stay residents who self-report moderate to severe pain

Here:	24.2%
State:	21.5%

Percent of short-stay residents with Pressure ulcers that are new or worsened

This Nursing Home:	6.9%
State:	1.6%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	35.7%
Michigan:	84.1%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	85.7%
State:	82.9%

Percent of short-stay residents who newly received an antipsychotic medication

This Nursing Home:	2.6%
Michigan:	1.9%

Percent of long-stay residents who received an antipsychotic medication

This Nursing Home:	16.9%
State:	16.0%

Complaint Deficiency

Exits that are accessible at all times
- Harm: Actual harm
- Scope: Few
Employ or obtain outside professional resources providing services in the nursing home that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Many
An approved installation, maintenance and testing program for fire alarm systems
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Approved construction type or materials
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Exits that are accessible at all times
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Exits that are accessible at all times
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Keep each resident's personal and medical records private and confidential
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property
- Harm: Minimal harm or potential for actual harm
- Scope: Few
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Reasonably accommodate the needs and preferences of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure services provided by the nursing facility meet professional standards of quality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Construction that can resist fire for one hour or an approved fire extinguishing system
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Record of quarterly fire drills for each shift under varying conditions
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Weekly inspections and monthly testing of generators
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Provide housekeeping and maintenance services
- Harm: Potential for minimal harm
- Scope: Some
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that a working call system is available in each resident's room or bathroom and bathing area
- Harm: Potential for minimal harm
- Scope: Some
Give or get quality lab services/tests in a timely manner to meet the needs of residents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Corridors that are separated from common areas by walls constructed to limit the passage of smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Record of quarterly fire drills for each shift under varying conditions
- Harm: Minimal harm or potential for actual harm
- Scope: Many
An approved automatic sprinkler system connected to the fire alarm system
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Automatic sprinkler systems that have been maintained in working order
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Provide housekeeping and maintenance services
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Allow the resident the right to participate in the planning or revision of the resident's care plan
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Potential for minimal harm
- Scope: Some
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Develop policies and procedures for influenza and pneumococcal immunizations
- Harm: Potential for minimal harm
- Scope: Some
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Some

WHITEHILLS HEALTH CARE CENTER - EAST LANSING, MI

Staff Information

Quality Measures

Complaint Deficiency

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