WESTFIELDS HOSPITAL - NEW RICHMOND, WI

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Addresss:
535 HOSPITAL RD
NEW RICHMOND, WI, 54017
Phone (make sure to verify first before calling): (715) 246-2101

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 2.50
Registered Professional Nurses : 44.00
Other Salaried Personnel : 115.00
Dieticians : 0.50
Physical Therapists : 3.00
Registered Pharmacists : 3.00
Respiratory Therapists : 4.50
Medical Social Workers : 1.00
Medical Laboratory Technologists : 3.00
Diagnostic Radiology Technicians : 8.00

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Organ Transplant Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Wisconsin:

98.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Wisconsin:

95.6%
Percent of Patients Given Discharge Instructions
This Hospital:

50.0%
Wisconsin:

91.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Wisconsin:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

86.0%
Wisconsin:

97.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

90.0%
Wisconsin:

97.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

90.0%
State:

97.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

84.0%
State:

95.6%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

67.0%
State:

93.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

91.0%
Wisconsin:

96.3%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

11.2%
State:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.0%
Wisconsin:

11.9%
30-Day Readmission Rates from Heart Failure
This Hospital:

25.7%
State:

23.7%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.9%
Wisconsin:

18.1%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

1%
State:

3%
Usually
This Hospital:

16%
Wisconsin:

17%
Always
Here:

83%
Wisconsin:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
State:

3%
Usually
Here:

13%
State:

15%
Always
This Hospital:

82%
State:

82%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

5%
State:

6%
Usually
Here:

25%
State:

24%
Always
This Hospital:

70%
State:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

4%
Wisconsin:

5%
Usually
Here:

25%
Wisconsin:

24%
Always
Here:

71%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

10%
State:

15%
Usually
This Hospital:

15%
State:

18%
Always
Here:

75%
Wisconsin:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

3%
Wisconsin:

5%
Usually
This Hospital:

14%
State:

17%
Always
Here:

83%
State:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

6%
Wisconsin:

8%
Usually
Here:

32%
State:

30%
Always
This Hospital:

62%
Wisconsin:

62%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

90%
Wisconsin:

87%
No
Here:

10%
Wisconsin:

13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

4%
State:

6%
7 or 8
Here:

27%
Wisconsin:

21%
9 or 10
Here:

69%
State:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

3%
Yes, probably
Here:

30%
State:

24%
Yes, definitely
This Hospital:

67%
Wisconsin:

73%

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