WESTFIELD MEMORIAL HOSPITAL, INC - WESTFIELD, NY

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Addresss:
189 EAST MAIN STREET
WESTFIELD, NY, 14787
Phone (make sure to verify first before calling): (716) 326-4921

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.02
Registered Professional Nurses : 28.15
Other Salaried Personnel : 39.08
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Dieticians : 1.02
Physical Therapists : 2.01
Respiratory Therapists : 0.20
Medical Laboratory Technologists : 5.66
Nuclear Medicine Technicians : 1.00
Physician Assistants : 4.02
Diagnostic Radiology Technicians : 7.53

Number Of Beds
Total: 32
Total Certified: 32

Provided Services
Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Inpatient Surgical Services
Obstetric Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

5.400%
New York:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.144%
State:

0.112%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 40%

How often did nurses communicate well with patients?

Usually
This Hospital:

3%
New York:

20%
Always
This Hospital:

97%
New York:

73%

How often did doctors communicate well with patients?

Usually
This Hospital:

6%
State:

17%
Always
This Hospital:

94%
State:

77%

How often did patients receive help quickly from hospital staff?

Usually
This Hospital:

8%
State:

27%
Always
This Hospital:

92%
State:

58%

How often was patients' pain well controlled?

Usually
Here:

15%
State:

25%
Always
This Hospital:

85%
State:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

2%
New York:

24%
Usually
This Hospital:

8%
State:

18%
Always
Here:

90%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

2%
New York:

11%
Usually
This Hospital:

1%
New York:

22%
Always
Here:

97%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Usually
Here:

22%
New York:

34%
Always
Here:

78%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

93%
New York:

81%
No
Here:

7%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

7 or 8
Here:

8%
New York:

27%
9 or 10
Here:

92%
New York:

61%

Would patients recommend the hospital to friends and family?

Yes, probably
This Hospital:

4%
State:

29%
Yes, definitely
This Hospital:

96%
State:

64%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

6
State:

10
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

99.0%
State:

97.3%

Heart Failure

Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
New York:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

88.0%
New York:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New York:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
State:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

67.0%
State:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

73.0%
New York:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

80.0%
State:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
New York:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

97.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
New York:

99.8%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
New York:

99.1%

Average Medicare Payment

Heart failure and shock w/o CC/MCC: $3,834
Heart failure and shock w CC: $1,068
Chronic obstructive pulmonary disease w/o CC/MCC: $3,886
Chronic obstructive pulmonary disease w MCC: $5,584

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