WEST CARROLL MEMORIAL HOSPITAL - OAK GROVE, LA

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Addresss:
522 ROSS STREET
OAK GROVE, LA, 71263
Phone (make sure to verify first before calling): (318) 428-3237

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 16.00
Registered Professional Nurses : 15.00
Other Salaried Personnel : 137.50
Dieticians : 1.00
Occupational Therapists : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 1.00
Physicians : 9.00
Physician Assistants : 3.00

Number Of Beds
Total: 33
Total Certified: 33

Provided Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Occupational Therapy Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
Louisiana:

4%
Usually
Here:

13%
Louisiana:

14%
Always
This Hospital:

84%
Louisiana:

82%

How often did doctors communicate well with patients?

Usually
Here:

6%
State:

11%
Always
Here:

94%
Louisiana:

86%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

6%
Louisiana:

10%
Usually
This Hospital:

17%
Louisiana:

20%
Always
Here:

77%
Louisiana:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
Louisiana:

7%
Usually
Here:

19%
State:

18%
Always
Here:

75%
Louisiana:

75%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

9%
State:

17%
Usually
Here:

13%
State:

15%
Always
This Hospital:

78%
State:

68%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

10%
Louisiana:

9%
Usually
This Hospital:

17%
Louisiana:

17%
Always
This Hospital:

73%
State:

74%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

2%
Louisiana:

6%
Usually
This Hospital:

25%
State:

21%
Always
This Hospital:

73%
Louisiana:

73%

Were patients given information about what to do during their recovery at home?

Yes
Here:

77%
Louisiana:

83%
No
This Hospital:

23%
Louisiana:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
Louisiana:

8%
7 or 8
This Hospital:

22%
State:

18%
9 or 10
Here:

71%
State:

74%

Would patients recommend the hospital to friends and family?

No
Here:

3%
Louisiana:

4%
Yes, probably
Here:

26%
State:

21%
Yes, definitely
Here:

71%
State:

75%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

6.500%
State:

8.157%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.467%
State:

0.309%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.194%
Louisiana:

0.092%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$6,216
Louisiana:

$17,074
Average Total Payments
Here:

$5,279
State:

$5,195
Number of discharges: 38
This Hospital:

8.48%
Louisiana:

2.37%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$6,947
State:

$22,169
Average Total Payments
Here:

$6,006
Louisiana:

$5,961
Number of discharges: 22
Here:

4.91%
State:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$6,993
Louisiana:

$15,410
Average Total Payments
This Hospital:

$4,449
Louisiana:

$4,526
Number of discharges: 77
This Hospital:

17.19%
State:

1.96%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$5,303
Louisiana:

$17,465
Average Total Payments
Here:

$4,426
State:

$4,542
Number of discharges: 51
This Hospital:

11.38%
Louisiana:

3.45%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$9,115
State:

$20,638
Average Total Payments
Here:

$6,118
State:

$6,262
Number of discharges: 20
Here:

4.46%
State:

4.02%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$6,733
Louisiana:

$13,296
Average Total Payments
Here:

$4,086
Louisiana:

$4,242
Number of discharges: 17
Here:

3.79%
State:

2.07%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$3,609
Louisiana:

$14,249
Average Total Payments
This Hospital:

$3,751
State:

$4,055
Number of discharges: 11
Here:

2.46%
Louisiana:

0.36%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$6,152
State:

$16,881
Average Total Payments
Here:

$4,837
State:

$4,786
Number of discharges: 76
Here:

16.96%
State:

4.16%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$5,844
Louisiana:

$13,945
Average Total Payments
This Hospital:

$4,267
Louisiana:

$4,247
Number of discharges: 30
Here:

6.70%
Louisiana:

2.82%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$7,287
Louisiana:

$15,539
Average Total Payments
This Hospital:

$4,909
State:

$5,075
Number of discharges: 21
Here:

4.69%
State:

2.33%
Renal Failure without Complications
Average Covered Charges
Here:

$6,047
State:

$14,437
Average Total Payments
This Hospital:

$4,064
Louisiana:

$4,034
Number of discharges: 11
Here:

2.46%
State:

0.26%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$9,496
State:

$23,889
Average Total Payments
This Hospital:

$6,222
State:

$6,196
Number of discharges: 42
This Hospital:

9.38%
State:

3.35%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$7,051
State:

$16,578
Average Total Payments
Here:

$4,369
State:

$4,361
Number of discharges: 32
This Hospital:

7.14%
Louisiana:

1.62%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.0%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

50.0%
State:

98.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Louisiana:

99.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

26
Louisiana:

12
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

96.0%
Louisiana:

94.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

2.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
This Hospital:

70.0%
Louisiana:

90.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

74.0%
State:

95.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

50.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

25.0%
State:

97.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

78.0%
Louisiana:

92.4%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

12.0%
State:

90.7%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

6.0%
State:

93.5%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

10.8%
Louisiana:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.8%
Louisiana:

12.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.2%
State:

25.4%
30-Day Readmission Rates from Pneumonia
Here:

19.5%
Louisiana:

18.7%

Hospital Acquired Conditions

Falls and injuries
Here:

6.008%
Louisiana:

0.686%
Signs of Uncontrolled Blood Sugar
Here:

0.668%
State:

0.284%

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