WEST BRANCH REGIONAL MEDICAL CENTER - WEST BRANCH, MI

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Addresss:
2463 SOUTH M-30
WEST BRANCH, MI, 48661
Phone (make sure to verify first before calling): (989) 345-6366

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 12.50
Registered Professional Nurses : 75.00
Other Salaried Personnel : 222.00
Dieticians : 1.00
Registered Pharmacists : 4.25
Respiratory Therapists : 3.00

Number Of Beds
Total: 88
Total Certified: 88

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Speech Pathology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

44.300%
State:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

4.400%
Michigan:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.253%
Michigan:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.199%
Michigan:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

5.300%
State:

5.222%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

5.400%
Michigan:

2.361%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
This Hospital:

17%
Michigan:

18%
Always
This Hospital:

79%
Michigan:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
This Hospital:

12%
State:

17%
Always
Here:

86%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

8%
Michigan:

8%
Usually
Here:

24%
State:

24%
Always
This Hospital:

68%
State:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
Michigan:

6%
Usually
This Hospital:

23%
State:

23%
Always
Here:

72%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

16%
State:

20%
Usually
This Hospital:

18%
Michigan:

19%
Always
This Hospital:

66%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

10%
State:

9%
Usually
Here:

19%
State:

20%
Always
Here:

71%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

8%
Michigan:

12%
Usually
This Hospital:

34%
State:

31%
Always
Here:

58%
Michigan:

57%

Were patients given information about what to do during their recovery at home?

Yes
Here:

91%
State:

86%
No
This Hospital:

9%
Michigan:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
Michigan:

8%
7 or 8
This Hospital:

20%
Michigan:

22%
9 or 10
This Hospital:

73%
Michigan:

70%

Would patients recommend the hospital to friends and family?

No
Here:

5%
State:

5%
Yes, probably
This Hospital:

24%
State:

25%
Yes, definitely
This Hospital:

71%
Michigan:

70%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$9,176
Michigan:

$15,656
Average Total Payments
This Hospital:

$4,792
State:

$5,534
Number of discharges: 12
Here:

1.13%
Michigan:

0.41%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$5,500
Michigan:

$11,758
Average Total Payments
This Hospital:

$3,533
Michigan:

$4,093
Number of discharges: 20
This Hospital:

1.88%
State:

0.57%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$8,602
State:

$15,249
Average Total Payments
This Hospital:

$5,083
State:

$5,957
Number of discharges: 25
Here:

2.35%
State:

1.56%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$5,522
Michigan:

$10,848
Average Total Payments
This Hospital:

$3,454
State:

$4,054
Number of discharges: 22
This Hospital:

2.07%
Michigan:

1.51%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$7,971
State:

$13,281
Average Total Payments
This Hospital:

$4,930
Michigan:

$5,883
Number of discharges: 33
This Hospital:

3.10%
Michigan:

1.97%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$10,661
State:

$16,752
Average Total Payments
Here:

$5,836
Michigan:

$6,838
Number of discharges: 55
Here:

5.17%
State:

2.43%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$10,852
Michigan:

$20,754
Average Total Payments
This Hospital:

$7,163
State:

$8,256
Number of discharges: 22
This Hospital:

2.07%
Michigan:

2.41%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$7,960
Michigan:

$12,026
Average Total Payments
This Hospital:

$4,318
Michigan:

$5,048
Number of discharges: 49
This Hospital:

4.61%
State:

1.55%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$11,326
State:

$24,214
Average Total Payments
This Hospital:

$6,533
State:

$8,026
Number of discharges: 19
This Hospital:

1.79%
Michigan:

1.60%
Diabetes with Complications
Average Covered Charges
Here:

$7,057
State:

$14,551
Average Total Payments
Here:

$4,886
Michigan:

$6,076
Number of discharges: 11
This Hospital:

1.03%
State:

0.71%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$6,514
Michigan:

$13,870
Average Total Payments
This Hospital:

$4,290
Michigan:

$5,175
Number of discharges: 56
This Hospital:

5.27%
State:

3.40%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$8,701
State:

$18,450
Average Total Payments
This Hospital:

$6,083
Michigan:

$7,226
Number of discharges: 32
Here:

3.01%
State:

2.09%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$8,004
Michigan:

$12,749
Average Total Payments
This Hospital:

$4,330
State:

$5,033
Number of discharges: 21
This Hospital:

1.98%
State:

0.40%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$8,678
Michigan:

$17,110
Average Total Payments
Here:

$6,109
Michigan:

$7,317
Number of discharges: 60
Here:

5.64%
State:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$12,182
State:

$25,094
Average Total Payments
This Hospital:

$8,477
State:

$10,533
Number of discharges: 23
Here:

2.16%
Michigan:

3.04%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$7,356
Michigan:

$11,986
Average Total Payments
Here:

$4,080
Michigan:

$4,982
Number of discharges: 42
This Hospital:

3.95%
Michigan:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$18,640
State:

$34,665
Average Total Payments
Here:

$11,440
Michigan:

$12,956
Number of discharges: 19
This Hospital:

1.79%
Michigan:

0.86%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$15,196
State:

$27,978
Average Total Payments
This Hospital:

$9,211
State:

$10,945
Number of discharges: 14
This Hospital:

1.32%
State:

0.20%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$6,901
Michigan:

$12,900
Average Total Payments
This Hospital:

$4,675
State:

$5,490
Number of discharges: 29
Here:

2.73%
State:

2.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$27,218
State:

$34,590
Average Total Payments
This Hospital:

$12,755
State:

$14,454
Number of discharges: 152
This Hospital:

14.30%
Michigan:

5.70%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$8,043
Michigan:

$15,895
Average Total Payments
This Hospital:

$4,942
State:

$5,893
Number of discharges: 13
This Hospital:

1.22%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$6,789
State:

$11,978
Average Total Payments
Here:

$4,137
State:

$4,928
Number of discharges: 41
Here:

3.86%
State:

1.81%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$7,462
State:

$16,646
Average Total Payments
This Hospital:

$5,837
Michigan:

$7,083
Number of discharges: 14
This Hospital:

1.32%
Michigan:

0.71%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$9,221
State:

$20,030
Average Total Payments
Here:

$6,063
Michigan:

$7,634
Number of discharges: 15
This Hospital:

1.41%
State:

0.48%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$6,490
Michigan:

$14,010
Average Total Payments
Here:

$4,723
State:

$5,838
Number of discharges: 12
This Hospital:

1.13%
State:

1.17%
Renal Failure with Complications
Average Covered Charges
Here:

$8,381
Michigan:

$16,644
Average Total Payments
Here:

$5,480
Michigan:

$7,327
Number of discharges: 11
Here:

1.03%
State:

2.06%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$16,426
State:

$44,210
Average Total Payments
Here:

$12,570
Michigan:

$16,708
Number of discharges: 15
Here:

1.41%
State:

0.99%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$13,682
Michigan:

$31,268
Average Total Payments
Here:

$11,284
State:

$13,308
Number of discharges: 19
Here:

1.79%
Michigan:

5.26%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$8,893
Michigan:

$18,305
Average Total Payments
This Hospital:

$6,880
State:

$8,034
Number of discharges: 23
This Hospital:

2.16%
Michigan:

1.82%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$5,319
Michigan:

$13,041
Average Total Payments
This Hospital:

$4,118
State:

$5,008
Number of discharges: 22
Here:

2.07%
Michigan:

0.74%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$9,823
State:

$16,425
Average Total Payments
Here:

$6,036
State:

$7,142
Number of discharges: 81
Here:

7.62%
Michigan:

2.16%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$9,750
State:

$24,354
Average Total Payments
This Hospital:

$8,462
Michigan:

$10,062
Number of discharges: 17
Here:

1.60%
State:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$6,922
State:

$11,947
Average Total Payments
Here:

$4,297
Michigan:

$4,951
Number of discharges: 35
This Hospital:

3.29%
Michigan:

0.82%
Syncope and Collapse
Average Covered Charges
Here:

$5,955
State:

$13,390
Average Total Payments
Here:

$4,346
Michigan:

$5,119
Number of discharges: 15
Here:

1.41%
Michigan:

2.41%
Transient Ischemia
Average Covered Charges
This Hospital:

$5,008
State:

$13,892
Average Total Payments
This Hospital:

$4,430
State:

$5,129
Number of discharges: 14
Here:

1.32%
Michigan:

1.33%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
Michigan:

99.4%
Percent of Patients Given Aspirin at Discharge
Here:

86.0%
State:

99.1%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

99.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
Michigan:

95.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

75.0%
State:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
Michigan:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
Here:

92.0%
Michigan:

92.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

94.0%
Michigan:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

87.0%
Michigan:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

90.0%
State:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Michigan:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

90.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

39.0%
State:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

83.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

91.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

89.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

97.0%
Michigan:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

95.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
Michigan:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

93.0%
State:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

93.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Michigan:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

15.7%
Michigan:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.7%
State:

10.8%
30-Day Mortality Rates from Pneumonia
Here:

12.2%
State:

11.4%
30-Day Readmission Rates from Heart Attack
Here:

18.4%
Michigan:

19.6%
30-Day Readmission Rates from Heart Failure
Here:

22.6%
Michigan:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.9%
Michigan:

18.7%

Hospital Acquired Conditions

Falls and injuries
Here:

0.326%
Michigan:

0.678%
Infection from a Urinary Catheter
Here:

0.653%
State:

0.521%

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