WELLMONT HAWKINS COUNTY MEMORIAL HOSPITAL - ROGERSVILLE, TN

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Addresss:
851 LOCUST STREET
ROGERSVILLE, TN, 37857
Phone (make sure to verify first before calling): (423) 921-7000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 8.50
Registered Professional Nurses : 29.00
Other Salaried Personnel : 92.25
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Physical Therapists : 2.50
Registered Pharmacists : 2.25
Respiratory Therapists : 8.25
Medical Social Workers : 1.00
Physician Assistants : 2.00
Residents (Physicians) : 2.00

Number Of Beds
Total: 50
Total Certified: 50
Psychiatric Unit Beds: 10

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
State:

5%
Usually
This Hospital:

12%
State:

16%
Always
Here:

86%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
Here:

8%
Tennessee:

13%
Always
This Hospital:

89%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

5%
State:

10%
Usually
Here:

21%
Tennessee:

23%
Always
Here:

74%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
Tennessee:

7%
Usually
Here:

15%
Tennessee:

22%
Always
Here:

77%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

14%
Tennessee:

21%
Usually
Here:

14%
State:

16%
Always
Here:

72%
Tennessee:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

2%
Tennessee:

10%
Usually
This Hospital:

11%
Tennessee:

18%
Always
Here:

87%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

4%
Tennessee:

8%
Usually
Here:

27%
Tennessee:

26%
Always
Here:

69%
State:

66%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

87%
State:

82%
No
This Hospital:

13%
State:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

8%
State:

9%
7 or 8
This Hospital:

20%
Tennessee:

23%
9 or 10
Here:

72%
State:

68%

Would patients recommend the hospital to friends and family?

No
Here:

5%
Tennessee:

6%
Yes, probably
This Hospital:

20%
Tennessee:

25%
Yes, definitely
This Hospital:

75%
State:

69%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
Tennessee:

99.3%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

12
State:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

98.0%
Tennessee:

96.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

89.0%
State:

96.4%
Percent of Patients Given Discharge Instructions
This Hospital:

73.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
Tennessee:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

94.0%
State:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

94.0%
Tennessee:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
Tennessee:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

95.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

70.0%
Tennessee:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

85.0%
Tennessee:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

92.0%
Tennessee:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Tennessee:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

67.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

90.0%
Tennessee:

96.1%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

9.4%
Tennessee:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

11.2%
State:

12.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.7%
State:

25.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.1%
State:

19.3%

Hospital Acquired Conditions

Falls and injuries
Here:

2.956%
State:

0.749%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

41.500%
Tennessee:

34.494%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

8.400%
Tennessee:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.186%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.068%
State:

0.080%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

4.900%
State:

3.454%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$11,651
State:

$19,593
Average Total Payments
Here:

$5,159
Tennessee:

$5,660
Number of discharges: 16
Here:

5.18%
State:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$12,620
State:

$23,923
Average Total Payments
Here:

$7,168
State:

$7,037
Number of discharges: 33
Here:

10.68%
Tennessee:

2.65%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$13,272
State:

$19,150
Average Total Payments
This Hospital:

$6,088
State:

$6,090
Number of discharges: 15
Here:

4.85%
Tennessee:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$16,279
Tennessee:

$29,962
Average Total Payments
Here:

$8,715
Tennessee:

$8,869
Number of discharges: 20
Here:

6.47%
State:

2.69%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$10,225
State:

$22,616
Average Total Payments
This Hospital:

$6,191
Tennessee:

$6,897
Number of discharges: 14
This Hospital:

4.53%
State:

1.25%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$8,570
State:

$15,485
Average Total Payments
This Hospital:

$4,144
State:

$4,583
Number of discharges: 15
Here:

4.85%
Tennessee:

3.34%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$17,502
State:

$41,375
Average Total Payments
This Hospital:

$9,627
Tennessee:

$11,783
Number of discharges: 11
This Hospital:

3.56%
State:

0.71%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$14,212
Tennessee:

$26,754
Average Total Payments
Here:

$7,968
Tennessee:

$7,625
Number of discharges: 15
This Hospital:

4.85%
Tennessee:

1.78%
Renal Failure with Major Complications
Average Covered Charges
Here:

$10,270
Tennessee:

$30,685
Average Total Payments
Here:

$7,841
State:

$9,923
Number of discharges: 11
This Hospital:

3.56%
State:

1.65%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$17,823
State:

$38,065
Average Total Payments
Here:

$10,748
Tennessee:

$11,398
Number of discharges: 112
This Hospital:

36.25%
State:

4.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$11,889
State:

$21,763
Average Total Payments
This Hospital:

$6,888
State:

$6,717
Number of discharges: 19
This Hospital:

6.15%
State:

1.42%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$11,059
Tennessee:

$20,741
Average Total Payments
Here:

$5,900
State:

$5,942
Number of discharges: 12
Here:

3.88%
State:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$18,577
State:

$30,931
Average Total Payments
This Hospital:

$8,607
State:

$8,698
Number of discharges: 16
Here:

5.18%
Tennessee:

2.30%

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