WALLA WALLA GENERAL HOSPITAL - WALLA WALLA, WA

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Addresss:
1025 S SECOND AVE
WALLA WALLA, WA, 99362
Phone (make sure to verify first before calling): (509) 525-0480

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Swing Bed Hospitals

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 5.00
Registered Professional Nurses : 63.00
Other Salaried Personnel : 176.75
Dieticians : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 3.00
Respiratory Therapists : 3.00
Physicians : 11.00
Medical Social Workers : 1.00

Number Of Beds
Total: 72
Total Certified: 72

Provided Services
Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
Washington:

4%
Usually
This Hospital:

19%
State:

20%
Always
Here:

75%
Washington:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

6%
State:

4%
Usually
Here:

20%
State:

17%
Always
Here:

74%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

9%
Washington:

9%
Usually
This Hospital:

26%
Washington:

27%
Always
Here:

65%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

9%
Washington:

7%
Usually
Here:

27%
State:

24%
Always
This Hospital:

64%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

20%
State:

19%
Usually
This Hospital:

24%
Washington:

20%
Always
Here:

56%
Washington:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

8%
State:

8%
Usually
This Hospital:

23%
Washington:

20%
Always
This Hospital:

69%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

9%
State:

13%
Usually
Here:

30%
State:

34%
Always
Here:

61%
Washington:

53%

Were patients given information about what to do during their recovery at home?

Yes
Here:

81%
State:

85%
No
This Hospital:

19%
Washington:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
State:

8%
7 or 8
Here:

29%
Washington:

23%
9 or 10
This Hospital:

64%
Washington:

69%

Would patients recommend the hospital to friends and family?

No
Here:

5%
Washington:

4%
Yes, probably
This Hospital:

26%
Washington:

23%
Yes, definitely
Here:

69%
State:

73%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

43.800%
State:

37.691%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

7.500%
Washington:

8.405%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.094%
State:

0.091%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.011%
Washington:

0.016%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

2.300%
Washington:

4.997%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$23,635
State:

$19,185
Average Total Payments
Here:

$5,227
Washington:

$6,018
Number of discharges: 11
This Hospital:

4.58%
State:

1.51%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$17,288
Washington:

$13,725
Average Total Payments
Here:

$3,532
Washington:

$4,102
Number of discharges: 13
This Hospital:

5.42%
State:

1.45%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$21,082
State:

$21,239
Average Total Payments
Here:

$6,068
Washington:

$6,897
Number of discharges: 11
Here:

4.58%
Washington:

1.39%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$26,988
Washington:

$26,545
Average Total Payments
This Hospital:

$7,057
Washington:

$8,452
Number of discharges: 11
This Hospital:

4.58%
State:

1.58%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$14,466
State:

$19,342
Average Total Payments
Here:

$4,471
State:

$5,262
Number of discharges: 11
This Hospital:

4.58%
State:

2.94%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$22,399
State:

$22,674
Average Total Payments
Here:

$6,020
Washington:

$7,340
Number of discharges: 20
This Hospital:

8.33%
State:

2.88%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$28,433
State:

$33,350
Average Total Payments
Here:

$8,441
Washington:

$10,380
Number of discharges: 20
Here:

8.33%
State:

2.56%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$23,406
State:

$27,759
Average Total Payments
Here:

$6,977
Washington:

$8,157
Number of discharges: 16
This Hospital:

6.67%
State:

1.83%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$27,554
Washington:

$41,719
Average Total Payments
Here:

$10,468
State:

$13,528
Number of discharges: 15
This Hospital:

6.25%
Washington:

1.08%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$43,434
Washington:

$53,039
Average Total Payments
Here:

$13,113
State:

$15,499
Number of discharges: 49
This Hospital:

20.42%
State:

8.63%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$12,904
Washington:

$18,056
Average Total Payments
This Hospital:

$4,959
Washington:

$5,663
Number of discharges: 12
Here:

5.00%
Washington:

1.00%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$33,846
State:

$42,650
Average Total Payments
This Hospital:

$11,771
Washington:

$13,695
Number of discharges: 34
Here:

14.17%
Washington:

6.12%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$19,643
Washington:

$21,638
Average Total Payments
Here:

$6,098
Washington:

$7,154
Number of discharges: 17
Here:

7.08%
State:

2.75%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

93.0%
Washington:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
Washington:

99.2%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

5
Washington:

11
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

98.0%
State:

96.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Washington:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

88.0%
Washington:

95.4%
Percent of Patients Given Discharge Instructions
This Hospital:

84.0%
State:

88.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
Washington:

96.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
State:

95.0%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

86.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
Washington:

97.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
Washington:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
Washington:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
Washington:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
Washington:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

98.0%
State:

92.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

95.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Washington:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

11.6%
State:

12.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.6%
Washington:

12.5%
30-Day Readmission Rates from Heart Failure
Here:

22.9%
Washington:

24.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.1%
State:

17.7%

Hospital Acquired Conditions

Falls and injuries
Here:

0.801%
State:

0.623%
Infection from a Urinary Catheter
Here:

0.801%
Washington:

0.775%

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