WALDO COUNTY GENERAL HOSPITAL (BELFAST, ME) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	3%

Usually

This Hospital:	19%
State:	16%

Always

This Hospital:	77%
State:	81%

How often did doctors communicate well with patients?

Sometimes or never

Here:	5%
Maine:	4%

Usually

This Hospital:	16%
State:	13%

Always

Here:	79%
Maine:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	10%
Maine:	7%

Usually

This Hospital:	23%
State:	22%

Always

Here:	67%
State:	71%

How often was patients' pain well controlled?

Sometimes or never

Here:	8%
Maine:	5%

Usually

Here:	23%
Maine:	22%

Always

This Hospital:	69%
State:	73%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	16%
Maine:	16%

Usually

Here:	19%
State:	18%

Always

This Hospital:	65%
State:	66%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	5%
Maine:	5%

Usually

Here:	14%
Maine:	17%

Always

Here:	81%
Maine:	78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	9%
Maine:	10%

Usually

Here:	30%
State:	31%

Always

Here:	61%
State:	59%

Were patients given information about what to do during their recovery at home?

Yes

Here:	91%
State:	86%

This Hospital:	9%
Maine:	14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	5%
Maine:	6%

7 or 8

This Hospital:	21%
Maine:	20%

9 or 10

Here:	74%
Maine:	74%

Would patients recommend the hospital to friends and family?

Here:	2%
Maine:	3%

Yes, probably

Here:	26%
State:	21%

Yes, definitely

This Hospital:	72%
State:	76%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	95.0%
Maine:	99.8%

Percent of Patients Given Aspirin at Discharge

This Hospital:	94.0%
State:	99.8%

Percent of Patients Given Beta Blocker at Discharge

Here:	93.0%
State:	99.7%

Patients Given a Prescription for a Statin at Discharge

This Hospital:	92.0%
Maine:	97.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	97.0%
State:	99.5%

Percent of Patients Given Discharge Instructions

Here:	94.0%
Maine:	95.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	99.0%
State:	97.9%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	96.0%
State:	96.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Maine:	98.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	100.0%
State:	96.3%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
State:	95.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
Maine:	97.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	98.0%
State:	98.7%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	99.0%
Maine:	98.2%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	100.0%
State:	98.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	93.0%
State:	97.7%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	93.0%
State:	98.3%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
Maine:	100.0%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	95.0%
Maine:	94.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	97.0%
State:	96.6%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	100.0%
Maine:	99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	16.2%
State:	14.9%

30-Day Mortality Rates from Heart Failure

Here:	12.8%
State:	11.7%

30-Day Mortality Rates from Pneumonia

Here:	12.3%
State:	11.9%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.4%
Maine:	18.5%

30-Day Readmission Rates from Heart Failure

This Hospital:	24.5%
Maine:	23.8%

30-Day Readmission Rates from Pneumonia

Here:	19.2%
Maine:	17.9%

WALDO COUNTY GENERAL HOSPITAL - BELFAST, ME

Hospital Consumer Assessment of Healthcare Providers

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

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