VIDANT CHOWAN HOSPITAL (EDENTON, NC) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never

Here:	3%
State:	4%

Usually

Here:	13%
North Carolina:	16%

Always

Here:	84%
North Carolina:	80%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
State:	4%

Usually

Here:	11%
State:	13%

Always

This Hospital:	87%
State:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	4%
State:	9%

Usually

Here:	16%
North Carolina:	24%

Always

Here:	80%
North Carolina:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	4%
State:	7%

Usually

This Hospital:	19%
State:	22%

Always

This Hospital:	77%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	15%
State:	19%

Usually

This Hospital:	15%
North Carolina:	16%

Always

This Hospital:	70%
State:	65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	8%
State:	10%

Usually

This Hospital:	20%
State:	19%

Always

Here:	72%
North Carolina:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	6%
State:	9%

Usually

This Hospital:	30%
State:	28%

Always

Here:	64%
North Carolina:	63%

Were patients given information about what to do during their recovery at home?

Yes

Here:	88%
North Carolina:	84%

This Hospital:	12%
North Carolina:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	6%
North Carolina:	7%

7 or 8

Here:	20%
State:	23%

9 or 10

Here:	74%
North Carolina:	70%

Would patients recommend the hospital to friends and family?

Here:	3%
State:	5%

Yes, probably

This Hospital:	20%
North Carolina:	24%

Yes, definitely

Here:	77%
State:	71%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	34.800%
State:	33.381%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	6.100%
North Carolina:	8.387%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.067%
North Carolina:	0.085%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.014%
State:	0.026%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

This Hospital:	3.700%
North Carolina:	5.566%

Complaint Deficiency

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly working alarms on sprinkler valves
- Harm: Minimal harm or potential for actual harm
- Scope: Few
An approved automatic sprinkler system connected to the fire alarm system
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Try to resolve each resident's complaints quickly
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Few

Quality Measures

Percent of short-stay residents with Pressure ulcers that are new or worsened

Here:	7.7%
North Carolina:	1.4%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Hospital:	100.0%
North Carolina:	88.7%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Hospital:	100.0%
North Carolina:	87.2%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
North Carolina:	99.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	96.0%
North Carolina:	97.3%

Percent of Patients Given Discharge Instructions

Here:	96.0%
North Carolina:	93.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	97.0%
North Carolina:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	99.0%
State:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	98.0%
North Carolina:	95.8%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	100.0%
North Carolina:	95.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	99.0%
State:	97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
State:	98.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	95.0%
State:	97.7%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	100.0%
North Carolina:	99.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	98.0%
State:	97.5%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	99.0%
State:	98.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
North Carolina:	99.9%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	92.0%
North Carolina:	96.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	98.0%
State:	97.6%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	100.0%
North Carolina:	99.8%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	11.8%
North Carolina:	11.5%

30-Day Mortality Rates from Pneumonia

Here:	12.5%
North Carolina:	12.5%

30-Day Readmission Rates from Heart Failure

Here:	24.5%
North Carolina:	24.1%

30-Day Readmission Rates from Pneumonia

Here:	20.1%
North Carolina:	18.8%

VIDANT CHOWAN HOSPITAL - EDENTON, NC

Hospital Consumer Assessment of Healthcare Providers

Use of Medical Imaging

Complaint Deficiency

Quality Measures

Process of Care

Heart Failure

Pneumonia

Surgery

Outcome of Care

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