VICTOR VALLEY COMMUNITY HOSPITAL - VICTORVILLE, CA

Submitted by:Doreen Dann, COO/CNO
The hospital is accreditated by the AOA through its Healthcare Facilities Accreditation Program; it was fully accreditated for three years in October 2009. Most of the information on your database is dated; the hospital is licensed California nonprofit public benefit corporation serving the communities of Adelanto, Apple Valley, Hesperia and Victorville. It is licensed for 101 acute care beds.

Institution representatives - add corrected or new information about VICTOR VALLEY COMMUNITY HOSPITAL »

Addresss:
15248 11TH ST
VICTORVILLE, CA, 92392
Phone (make sure to verify first before calling): (760) 245-8691

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 23.01
Registered Professional Nurses : 92.28
Other Salaried Personnel : 258.21
Dieticians : 0.92
Occupational Therapists : 1.00
Physical Therapists : 2.16
Registered Pharmacists : 2.06
Respiratory Therapists : 9.49
Medical Social Workers : 1.73

Number Of Beds
Total: 110
Total Certified: 29

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

95.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
Here:

83.0%
State:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

82.0%
California:

96.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

70.0%
California:

98.5%
Patients Given a Prescription for a Statin at Discharge
Here:

62.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

85.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

84.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

43.0%
California:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

96.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

88.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

78.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

96.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

92.0%
California:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

88.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

89.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

84.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

84.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

88.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

87.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

98.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

90.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

94.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

65.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

82.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

13.2%
California:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

13.4%
California:

11.7%
30-Day Readmission Rates from Heart Failure
Here:

24.5%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

18.7%
State:

18.3%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

6.300%
California:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.008%
State:

0.170%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$50,679
State:

$83,364
Average Total Payments
Here:

$15,833
State:

$15,491
Number of discharges: 11
Here:

3.50%
California:

0.94%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$25,416
California:

$36,707
Average Total Payments
This Hospital:

$7,593
California:

$7,245
Number of discharges: 14
This Hospital:

4.46%
California:

2.08%
Chest Pain
Average Covered Charges
This Hospital:

$23,401
California:

$29,034
Average Total Payments
This Hospital:

$5,014
California:

$4,742
Number of discharges: 16
This Hospital:

5.10%
State:

2.11%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$34,379
State:

$58,013
Average Total Payments
Here:

$10,508
California:

$10,305
Number of discharges: 20
This Hospital:

6.37%
California:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$28,822
State:

$35,163
Average Total Payments
This Hospital:

$6,544
State:

$6,206
Number of discharges: 12
This Hospital:

3.82%
State:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$43,989
State:

$62,234
Average Total Payments
Here:

$9,825
California:

$9,681
Number of discharges: 24
Here:

7.64%
California:

1.28%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$25,688
California:

$36,899
Average Total Payments
This Hospital:

$6,501
California:

$6,233
Number of discharges: 29
Here:

9.24%
State:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$24,990
California:

$46,039
Average Total Payments
Here:

$9,312
California:

$8,685
Number of discharges: 14
This Hospital:

4.46%
California:

1.95%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$28,546
California:

$47,292
Average Total Payments
This Hospital:

$9,338
California:

$8,831
Number of discharges: 24
Here:

7.64%
California:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$49,053
State:

$70,963
Average Total Payments
This Hospital:

$12,617
California:

$13,159
Number of discharges: 14
This Hospital:

4.46%
California:

3.03%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$71,524
State:

$88,239
Average Total Payments
Here:

$19,137
California:

$17,187
Number of discharges: 32
Here:

10.19%
State:

6.26%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$21,621
California:

$32,446
Average Total Payments
Here:

$6,147
State:

$5,975
Number of discharges: 16
This Hospital:

5.10%
California:

2.21%
Renal Failure with Complications
Average Covered Charges
Here:

$20,234
State:

$48,439
Average Total Payments
This Hospital:

$9,284
State:

$8,967
Number of discharges: 13
This Hospital:

4.14%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$30,900
State:

$72,128
Average Total Payments
This Hospital:

$14,553
California:

$14,548
Number of discharges: 11
Here:

3.50%
California:

1.48%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$60,169
California:

$90,173
Average Total Payments
Here:

$16,648
California:

$16,748
Number of discharges: 28
This Hospital:

8.92%
State:

7.21%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$27,856
California:

$48,755
Average Total Payments
Here:

$9,063
State:

$8,695
Number of discharges: 22
Here:

7.01%
California:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$44,510
State:

$70,362
Average Total Payments
This Hospital:

$13,176
State:

$12,496
Number of discharges: 14
Here:

4.46%
State:

1.89%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

0.568%
State:

0.530%
Infection from a Urinary Catheter
Here:

0.568%
California:

0.608%
Severe pressure sores (bed sores)
This Hospital:

0.568%
State:

0.321%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 22%

How often did nurses communicate well with patients?

Sometimes or never
Here:

14%
State:

7%
Usually
This Hospital:

23%
State:

21%
Always
Here:

63%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

10%
State:

6%
Usually
Here:

19%
California:

17%
Always
This Hospital:

71%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

22%
State:

13%
Usually
This Hospital:

30%
California:

28%
Always
Here:

48%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

13%
State:

8%
Usually
This Hospital:

25%
State:

25%
Always
This Hospital:

62%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

29%
California:

23%
Usually
This Hospital:

20%
California:

19%
Always
This Hospital:

51%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

18%
California:

10%
Usually
This Hospital:

24%
California:

21%
Always
Here:

58%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

23%
State:

18%
Usually
This Hospital:

33%
State:

33%
Always
Here:

44%
California:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

76%
California:

81%
No
This Hospital:

24%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

19%
California:

10%
7 or 8
This Hospital:

28%
State:

24%
9 or 10
Here:

53%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

15%
California:

7%
Yes, probably
Here:

36%
California:

24%
Yes, definitely
Here:

49%
California:

69%

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