CAROLINAS MED CTR-UNIVERSITY - CHARLOTTE, NC

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Addresss:
8800 NORTH TYRON STREET
CHARLOTTE, NC, 28262
Phone (make sure to verify first before calling): (704) 548-6000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 170.25
Other Salaried Personnel : 255.50
Certified Registered Nurse Anesthetists (CRNA) : 13.50
Dieticians : 1.00
Occupational Therapists : 1.50
Physical Therapists : 3.25
Registered Pharmacists : 4.25
Respiratory Therapists : 12.00
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 2.00

Number Of Beds
Total: 130
Total Certified: 130

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
Here:

14%
State:

16%
Always
This Hospital:

83%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
North Carolina:

4%
Usually
This Hospital:

13%
State:

13%
Always
This Hospital:

85%
North Carolina:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

9%
North Carolina:

9%
Usually
This Hospital:

24%
North Carolina:

24%
Always
This Hospital:

67%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
North Carolina:

7%
Usually
This Hospital:

21%
State:

22%
Always
This Hospital:

74%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

17%
North Carolina:

19%
Usually
This Hospital:

13%
State:

16%
Always
This Hospital:

70%
State:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
North Carolina:

10%
Usually
Here:

19%
State:

19%
Always
This Hospital:

72%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

7%
State:

9%
Usually
Here:

28%
State:

28%
Always
This Hospital:

65%
North Carolina:

63%

Were patients given information about what to do during their recovery at home?

Yes
Here:

87%
North Carolina:

84%
No
This Hospital:

13%
North Carolina:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

7%
7 or 8
Here:

15%
State:

23%
9 or 10
This Hospital:

79%
North Carolina:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
State:

5%
Yes, probably
Here:

20%
North Carolina:

24%
Yes, definitely
Here:

78%
State:

71%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

34.300%
State:

33.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.058%
State:

0.085%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

2.700%
State:

5.566%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.600%
North Carolina:

2.465%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$13,524
North Carolina:

$15,255
Average Total Payments
Here:

$5,111
North Carolina:

$5,911
Number of discharges: 11
This Hospital:

1.07%
North Carolina:

0.44%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$17,899
North Carolina:

$14,669
Average Total Payments
This Hospital:

$5,107
State:

$5,810
Number of discharges: 22
This Hospital:

2.15%
State:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$16,319
State:

$22,422
Average Total Payments
This Hospital:

$7,342
State:

$8,780
Number of discharges: 19
Here:

1.86%
North Carolina:

1.07%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$14,996
North Carolina:

$10,855
Average Total Payments
Here:

$3,467
North Carolina:

$3,934
Number of discharges: 12
This Hospital:

1.17%
State:

1.74%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$15,710
State:

$13,979
Average Total Payments
This Hospital:

$5,281
North Carolina:

$5,681
Number of discharges: 18
Here:

1.76%
State:

1.56%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$15,545
State:

$16,598
Average Total Payments
This Hospital:

$6,129
North Carolina:

$6,474
Number of discharges: 30
Here:

2.93%
State:

1.95%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$24,384
State:

$20,025
Average Total Payments
This Hospital:

$7,006
North Carolina:

$7,977
Number of discharges: 17
This Hospital:

1.66%
North Carolina:

2.12%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$10,253
North Carolina:

$13,090
Average Total Payments
Here:

$4,348
State:

$4,841
Number of discharges: 12
Here:

1.17%
North Carolina:

1.35%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$14,379
North Carolina:

$18,880
Average Total Payments
Here:

$5,365
North Carolina:

$6,931
Number of discharges: 15
Here:

1.46%
State:

0.41%
Diabetes with Complications
Average Covered Charges
Here:

$13,373
State:

$14,802
Average Total Payments
Here:

$5,763
State:

$5,742
Number of discharges: 27
Here:

2.64%
North Carolina:

0.86%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$19,675
State:

$22,492
Average Total Payments
This Hospital:

$6,710
State:

$8,308
Number of discharges: 11
This Hospital:

1.07%
State:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$17,166
State:

$14,805
Average Total Payments
This Hospital:

$4,560
State:

$5,010
Number of discharges: 56
Here:

5.47%
North Carolina:

3.29%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$22,344
North Carolina:

$17,587
Average Total Payments
Here:

$6,444
North Carolina:

$6,877
Number of discharges: 55
Here:

5.37%
State:

2.04%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$29,949
State:

$30,201
Average Total Payments
This Hospital:

$11,153
State:

$12,281
Number of discharges: 15
This Hospital:

1.46%
North Carolina:

0.73%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$17,883
North Carolina:

$16,501
Average Total Payments
Here:

$5,754
North Carolina:

$6,542
Number of discharges: 11
This Hospital:

1.07%
North Carolina:

0.62%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$16,615
State:

$12,805
Average Total Payments
Here:

$4,019
State:

$4,533
Number of discharges: 11
This Hospital:

1.07%
North Carolina:

0.46%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$16,480
North Carolina:

$16,617
Average Total Payments
This Hospital:

$6,129
State:

$6,986
Number of discharges: 37
This Hospital:

3.61%
North Carolina:

3.07%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$24,948
North Carolina:

$23,957
Average Total Payments
This Hospital:

$9,432
State:

$10,019
Number of discharges: 42
Here:

4.10%
North Carolina:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$12,163
North Carolina:

$12,262
Average Total Payments
Here:

$4,481
State:

$4,640
Number of discharges: 17
Here:

1.66%
State:

1.14%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$43,655
North Carolina:

$36,549
Average Total Payments
Here:

$10,945
North Carolina:

$12,287
Number of discharges: 12
Here:

1.17%
State:

1.15%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$23,854
North Carolina:

$21,044
Average Total Payments
This Hospital:

$6,848
North Carolina:

$7,833
Number of discharges: 25
Here:

2.44%
State:

1.70%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$17,928
State:

$16,936
Average Total Payments
This Hospital:

$4,877
State:

$5,642
Number of discharges: 14
Here:

1.37%
State:

0.90%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$16,788
State:

$14,052
Average Total Payments
Here:

$4,605
State:

$5,326
Number of discharges: 35
This Hospital:

3.42%
State:

2.46%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$48,833
North Carolina:

$42,293
Average Total Payments
Here:

$12,887
North Carolina:

$13,554
Number of discharges: 66
This Hospital:

6.45%
North Carolina:

6.15%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$11,236
State:

$19,995
Average Total Payments
Here:

$6,718
North Carolina:

$8,055
Number of discharges: 28
This Hospital:

2.73%
State:

0.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,298
North Carolina:

$13,158
Average Total Payments
This Hospital:

$4,247
State:

$4,790
Number of discharges: 22
Here:

2.15%
State:

1.96%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$19,913
State:

$18,330
Average Total Payments
Here:

$6,055
North Carolina:

$7,138
Number of discharges: 12
This Hospital:

1.17%
North Carolina:

0.55%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$28,186
State:

$25,965
Average Total Payments
Here:

$9,972
North Carolina:

$11,967
Number of discharges: 16
This Hospital:

1.56%
North Carolina:

0.39%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$17,957
North Carolina:

$21,562
Average Total Payments
Here:

$7,828
North Carolina:

$8,579
Number of discharges: 31
This Hospital:

3.03%
State:

1.96%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$18,278
State:

$18,944
Average Total Payments
Here:

$6,710
State:

$7,213
Number of discharges: 18
Here:

1.76%
State:

0.57%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
This Hospital:

$25,546
State:

$22,881
Average Total Payments
This Hospital:

$7,692
State:

$9,162
Number of discharges: 11
Here:

1.07%
North Carolina:

0.41%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$14,643
North Carolina:

$14,717
Average Total Payments
Here:

$4,874
State:

$5,673
Number of discharges: 33
This Hospital:

3.22%
North Carolina:

1.29%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$17,010
State:

$16,705
Average Total Payments
This Hospital:

$6,047
North Carolina:

$6,949
Number of discharges: 45
Here:

4.39%
State:

2.38%
Renal Failure with Major Complications
Average Covered Charges
Here:

$27,024
State:

$26,632
Average Total Payments
This Hospital:

$10,071
State:

$11,435
Number of discharges: 26
Here:

2.54%
State:

1.71%
Renal Failure without Complications
Average Covered Charges
This Hospital:

$13,618
State:

$11,357
Average Total Payments
Here:

$4,536
North Carolina:

$4,583
Number of discharges: 11
This Hospital:

1.07%
North Carolina:

0.30%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$33,321
North Carolina:

$45,134
Average Total Payments
Here:

$15,624
North Carolina:

$16,101
Number of discharges: 14
Here:

1.37%
North Carolina:

0.98%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$29,849
State:

$32,059
Average Total Payments
Here:

$12,009
North Carolina:

$12,838
Number of discharges: 81
This Hospital:

7.91%
State:

5.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$20,525
North Carolina:

$19,865
Average Total Payments
This Hospital:

$7,456
State:

$7,684
Number of discharges: 31
Here:

3.03%
North Carolina:

1.78%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$16,056
State:

$17,495
Average Total Payments
This Hospital:

$6,316
North Carolina:

$6,811
Number of discharges: 40
Here:

3.91%
State:

2.26%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$18,148
North Carolina:

$25,424
Average Total Payments
Here:

$8,559
State:

$9,800
Number of discharges: 15
Here:

1.46%
North Carolina:

2.12%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
North Carolina:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
North Carolina:

99.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

5
State:

8
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

36
State:

49
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

98.0%
North Carolina:

96.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

98.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
North Carolina:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
Here:

99.0%
North Carolina:

93.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

93.0%
North Carolina:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
North Carolina:

95.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

98.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

95.0%
State:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
North Carolina:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

92.0%
North Carolina:

96.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

98.0%
State:

97.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

99.0%
State:

97.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
North Carolina:

96.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
North Carolina:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.2%
State:

15.2%
30-Day Mortality Rates from Heart Failure
Here:

14.6%
State:

11.5%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.9%
North Carolina:

12.5%
30-Day Readmission Rates from Heart Attack
Here:

18.9%
North Carolina:

19.6%
30-Day Readmission Rates from Heart Failure
Here:

23.0%
State:

24.1%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.6%
North Carolina:

18.8%

Hospital Acquired Conditions

Falls and injuries
Here:

0.299%
North Carolina:

0.641%
Blood infection from a catheter in a large vein
This Hospital:

0.598%
State:

0.418%
Infection from a Urinary Catheter
This Hospital:

0.898%
State:

0.553%

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