UNIVERSITY GENERAL HOSPITAL - HOUSTON, TX

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Addresss:
7501 FANNIN
HOUSTON, TX, 77054
Phone (make sure to verify first before calling): (713) 652-3800

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 2.00
Registered Professional Nurses : 60.00
Other Salaried Personnel : 129.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 2.00
Occupational Therapists : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 4.73
Respiratory Therapists : 5.01
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 1.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 7.14

Number Of Beds
Total: 72
Total Certified: 72

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 21%

How often did nurses communicate well with patients?

Sometimes or never
Here:

11%
Texas:

5%
Usually
Here:

21%
Texas:

17%
Always
This Hospital:

68%
Texas:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
State:

4%
Usually
Here:

13%
Texas:

13%
Always
Here:

82%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

24%
State:

10%
Usually
This Hospital:

24%
Texas:

23%
Always
Here:

52%
Texas:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

15%
Texas:

7%
Usually
This Hospital:

25%
Texas:

21%
Always
This Hospital:

60%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

27%
State:

19%
Usually
This Hospital:

16%
State:

17%
Always
This Hospital:

57%
Texas:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

12%
Texas:

9%
Usually
This Hospital:

18%
State:

18%
Always
This Hospital:

70%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

7%
State:

8%
Usually
This Hospital:

22%
Texas:

25%
Always
This Hospital:

71%
Texas:

67%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

77%
Texas:

83%
No
Here:

23%
State:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

14%
Texas:

8%
7 or 8
Here:

18%
Texas:

21%
9 or 10
Here:

68%
Texas:

71%

Would patients recommend the hospital to friends and family?

No
Here:

11%
State:

5%
Yes, probably
This Hospital:

20%
Texas:

23%
Yes, definitely
Here:

69%
Texas:

72%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$27,276
Texas:

$22,187
Average Total Payments
Here:

$5,333
State:

$5,512
Number of discharges: 14
This Hospital:

6.33%
State:

2.13%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$26,538
State:

$24,361
Average Total Payments
Here:

$4,151
State:

$4,830
Number of discharges: 27
This Hospital:

12.22%
State:

3.07%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$60,101
Texas:

$60,653
Average Total Payments
Here:

$12,660
Texas:

$13,908
Number of discharges: 15
This Hospital:

6.79%
Texas:

6.27%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$35,489
State:

$27,706
Average Total Payments
This Hospital:

$5,812
Texas:

$5,557
Number of discharges: 51
This Hospital:

23.08%
State:

0.64%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$98,630
State:

$76,478
Average Total Payments
This Hospital:

$23,064
State:

$16,388
Number of discharges: 25
This Hospital:

11.31%
State:

0.60%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$129,548
Texas:

$86,969
Average Total Payments
Here:

$34,226
Texas:

$21,111
Number of discharges: 18
This Hospital:

8.14%
Texas:

0.69%
Other Vascular Procedures without Complications
Average Covered Charges
This Hospital:

$68,098
Texas:

$55,182
Average Total Payments
This Hospital:

$13,254
Texas:

$10,883
Number of discharges: 12
Here:

5.43%
State:

0.42%
Percutaneous Cardiovascular Procedures without Coronary Artery Stent without Major Complications
Average Covered Charges
Here:

$78,156
Texas:

$72,880
Average Total Payments
Here:

$13,778
State:

$12,229
Number of discharges: 15
This Hospital:

6.79%
Texas:

0.39%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$32,328
Texas:

$26,933
Average Total Payments
This Hospital:

$6,821
State:

$6,471
Number of discharges: 12
Here:

5.43%
Texas:

0.55%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$48,303
Texas:

$44,595
Average Total Payments
This Hospital:

$11,113
Texas:

$10,908
Number of discharges: 17
Here:

7.69%
Texas:

1.68%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$57,468
State:

$55,259
Average Total Payments
This Hospital:

$11,998
State:

$12,623
Number of discharges: 15
This Hospital:

6.79%
Texas:

4.83%

Hospital Acquired Conditions

Falls and injuries
Here:

0.688%
Texas:

0.881%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

74.0%
State:

98.7%
Percent of Patients Given Discharge Instructions
This Hospital:

38.0%
State:

93.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

50.0%
State:

96.4%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

84.0%
State:

97.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

33.0%
State:

95.2%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

10.0%
Texas:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

88.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

88.0%
Texas:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

84.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

87.0%
State:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

86.0%
Texas:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

99.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

86.0%
State:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

71.0%
State:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

87.0%
State:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

86.0%
Texas:

99.7%

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