UNITED REGIONAL MEDICAL CENTER - MANCHESTER, TN

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Addresss:
1001 MCARTHUR ST
MANCHESTER, TN, 37355
Phone (make sure to verify first before calling): (931) 728-3586

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 14.00
Registered Professional Nurses : 31.00
Other Salaried Personnel : 83.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 3.00
Respiratory Therapists : 6.00
Medical Laboratory Technologists : 1.00
Nuclear Medicine Technicians : 3.00
Diagnostic Radiology Technicians : 13.00

Number Of Beds
Total: 54
Total Certified: 54

Provided Services
Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Hospice Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

25.300%
Tennessee:

34.494%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

3.300%
Tennessee:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.169%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.112%
Tennessee:

0.080%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

4.100%
State:

4.940%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
Tennessee:

5%
Usually
This Hospital:

12%
State:

16%
Always
Here:

82%
Tennessee:

79%

How often did doctors communicate well with patients?

Usually
This Hospital:

5%
State:

13%
Always
Here:

95%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

15%
Tennessee:

10%
Usually
Here:

19%
State:

23%
Always
This Hospital:

66%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

8%
State:

7%
Usually
This Hospital:

16%
State:

22%
Always
This Hospital:

76%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
State:

21%
Usually
This Hospital:

8%
Tennessee:

16%
Always
Here:

73%
Tennessee:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

14%
State:

10%
Usually
This Hospital:

11%
Tennessee:

18%
Always
This Hospital:

75%
Tennessee:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

8%
Tennessee:

8%
Usually
Here:

19%
State:

26%
Always
Here:

73%
State:

66%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

83%
State:

82%
No
Here:

17%
Tennessee:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

14%
Tennessee:

9%
7 or 8
Here:

28%
State:

23%
9 or 10
This Hospital:

58%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

8%
Tennessee:

6%
Yes, probably
This Hospital:

14%
State:

25%
Yes, definitely
Here:

78%
Tennessee:

69%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

21
Tennessee:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

88.0%
State:

96.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

76.0%
Tennessee:

98.6%
Percent of Patients Given Discharge Instructions
Here:

65.0%
State:

91.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

88.0%
State:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

64.0%
Tennessee:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

92.0%
Tennessee:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

87.0%
State:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

96.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

88.0%
State:

97.2%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

9.7%
State:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

7.5%
State:

12.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

27.0%
State:

25.0%
30-Day Readmission Rates from Pneumonia
Here:

18.1%
Tennessee:

19.3%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
Here:

$8,096
Tennessee:

$16,279
Average Total Payments
This Hospital:

$4,761
State:

$5,032
Number of discharges: 19
Here:

4.99%
State:

1.82%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$6,618
State:

$16,359
Average Total Payments
Here:

$4,203
State:

$4,325
Number of discharges: 16
This Hospital:

4.20%
Tennessee:

3.25%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$9,625
State:

$20,711
Average Total Payments
This Hospital:

$5,424
Tennessee:

$6,053
Number of discharges: 11
This Hospital:

2.89%
State:

1.86%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$7,052
Tennessee:

$20,036
Average Total Payments
This Hospital:

$5,181
Tennessee:

$5,647
Number of discharges: 12
This Hospital:

3.15%
Tennessee:

0.61%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$8,034
State:

$19,150
Average Total Payments
This Hospital:

$5,777
State:

$6,090
Number of discharges: 15
This Hospital:

3.94%
Tennessee:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$10,548
Tennessee:

$29,962
Average Total Payments
Here:

$8,125
Tennessee:

$8,869
Number of discharges: 18
Here:

4.72%
Tennessee:

2.69%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$8,944
State:

$22,616
Average Total Payments
This Hospital:

$6,689
Tennessee:

$6,897
Number of discharges: 15
This Hospital:

3.94%
State:

1.25%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$6,665
Tennessee:

$15,485
Average Total Payments
This Hospital:

$4,482
State:

$4,583
Number of discharges: 16
Here:

4.20%
State:

3.34%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$10,788
State:

$26,754
Average Total Payments
This Hospital:

$6,901
Tennessee:

$7,625
Number of discharges: 20
This Hospital:

5.25%
State:

1.78%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$13,189
Tennessee:

$40,945
Average Total Payments
This Hospital:

$11,178
Tennessee:

$11,818
Number of discharges: 17
Here:

4.46%
Tennessee:

1.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$12,118
State:

$38,065
Average Total Payments
This Hospital:

$10,291
Tennessee:

$11,398
Number of discharges: 23
Here:

6.04%
State:

4.50%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$7,633
State:

$20,741
Average Total Payments
Here:

$5,595
Tennessee:

$5,942
Number of discharges: 93
This Hospital:

24.41%
State:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$10,861
Tennessee:

$30,931
Average Total Payments
This Hospital:

$8,255
State:

$8,698
Number of discharges: 65
This Hospital:

17.06%
State:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$7,533
State:

$15,203
Average Total Payments
Here:

$4,242
Tennessee:

$4,222
Number of discharges: 41
Here:

10.76%
Tennessee:

1.35%

Hospital Acquired Conditions

Falls and injuries
Here:

0.705%
Tennessee:

0.749%

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