TWIN COUNTY REGIONAL HOSPITAL - GALAX, VA

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Addresss:
200 HOSPITAL DRIVE
GALAX, VA, 24333
Phone (make sure to verify first before calling): (276) 236-8181

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 64.00
Registered Professional Nurses : 136.00
Certified Registered Nurse Anesthetists (CRNA) : 4.00
Occupational Therapists : 2.00
Physical Therapists : 3.00
Respiratory Therapists : 7.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 10.00
Medical Social Workers : 7.00

Number Of Beds
Total: 141
Total Certified: 141
Psychiatric Unit Beds: 18

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

8
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

99.0%
State:

98.1%
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival
Here:

80
State:

79
Median Time to Fibrinolysis
Here:

24
Virginia:

22

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
This Hospital:

97.0%
Virginia:

94.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
State:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

98.0%
State:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

96.0%
State:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

97.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
Virginia:

96.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
Virginia:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

95.0%
Virginia:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
Virginia:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

95.0%
Virginia:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

98.0%
State:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Virginia:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

89.0%
State:

95.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

93.0%
Virginia:

97.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

87.0%
State:

96.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

92.0%
State:

96.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.6%
Virginia:

15.2%
30-Day Mortality Rates from Heart Failure
Here:

14.1%
State:

11.6%
30-Day Mortality Rates from Pneumonia
Here:

15.3%
Virginia:

12.2%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.2%
State:

20.0%
30-Day Readmission Rates from Heart Failure
Here:

24.6%
Virginia:

24.6%
30-Day Readmission Rates from Pneumonia
Here:

18.0%
Virginia:

19.2%

Hospital Acquired Conditions

Falls and injuries
Here:

0.766%
Virginia:

0.637%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

36.200%
Virginia:

34.209%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

2.500%
Virginia:

7.783%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.050%
State:

0.107%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.024%
State:

0.028%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

3.100%
State:

5.232%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

2.200%
State:

2.134%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 39%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
State:

6%
Usually
Here:

14%
State:

17%
Always
Here:

80%
Virginia:

77%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

5%
Usually
This Hospital:

8%
Virginia:

15%
Always
Here:

88%
Virginia:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
State:

11%
Usually
Here:

20%
State:

26%
Always
This Hospital:

72%
State:

63%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
State:

8%
Usually
This Hospital:

17%
Virginia:

23%
Always
This Hospital:

77%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

13%
State:

21%
Usually
Here:

19%
State:

18%
Always
Here:

68%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Virginia:

10%
Usually
Here:

14%
State:

20%
Always
This Hospital:

81%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

12%
State:

11%
Usually
This Hospital:

30%
Virginia:

30%
Always
This Hospital:

58%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
Virginia:

84%
No
Here:

15%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

8%
State:

9%
7 or 8
Here:

25%
State:

25%
9 or 10
Here:

67%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Virginia:

6%
Yes, probably
This Hospital:

28%
Virginia:

26%
Yes, definitely
Here:

66%
State:

68%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$8,659
State:

$16,713
Average Total Payments
Here:

$4,516
Virginia:

$5,355
Number of discharges: 11
This Hospital:

0.91%
State:

1.46%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$9,087
Virginia:

$11,985
Average Total Payments
Here:

$3,891
Virginia:

$3,674
Number of discharges: 35
Here:

2.89%
State:

1.66%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$13,589
State:

$16,080
Average Total Payments
This Hospital:

$4,638
State:

$5,268
Number of discharges: 26
This Hospital:

2.15%
State:

1.88%
Chest Pain
Average Covered Charges
This Hospital:

$9,718
Virginia:

$13,309
Average Total Payments
This Hospital:

$3,569
State:

$3,508
Number of discharges: 34
Here:

2.81%
State:

2.02%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$12,708
State:

$18,712
Average Total Payments
Here:

$6,149
State:

$6,003
Number of discharges: 32
Here:

2.65%
State:

2.09%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$17,959
Virginia:

$22,971
Average Total Payments
This Hospital:

$6,769
Virginia:

$7,375
Number of discharges: 48
This Hospital:

3.97%
State:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$11,792
State:

$14,677
Average Total Payments
This Hospital:

$4,231
Virginia:

$4,562
Number of discharges: 35
This Hospital:

2.89%
State:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$11,586
Virginia:

$16,267
Average Total Payments
Here:

$4,197
Virginia:

$4,677
Number of discharges: 65
Here:

5.38%
Virginia:

3.33%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$18,043
Virginia:

$19,562
Average Total Payments
Here:

$6,121
Virginia:

$6,368
Number of discharges: 30
This Hospital:

2.48%
State:

2.17%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$24,194
Virginia:

$33,327
Average Total Payments
Here:

$10,253
Virginia:

$11,053
Number of discharges: 11
Here:

0.91%
Virginia:

0.78%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$10,076
State:

$14,928
Average Total Payments
Here:

$4,198
State:

$4,663
Number of discharges: 13
Here:

1.08%
Virginia:

0.42%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$16,694
Virginia:

$19,150
Average Total Payments
This Hospital:

$5,496
State:

$6,043
Number of discharges: 11
Here:

0.91%
Virginia:

0.66%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$9,705
State:

$13,520
Average Total Payments
This Hospital:

$3,742
State:

$4,289
Number of discharges: 11
This Hospital:

0.91%
State:

0.45%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$14,801
State:

$18,524
Average Total Payments
This Hospital:

$5,904
State:

$6,409
Number of discharges: 56
Here:

4.63%
Virginia:

3.24%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$18,974
State:

$27,627
Average Total Payments
Here:

$8,649
State:

$9,254
Number of discharges: 36
This Hospital:

2.98%
State:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$9,444
State:

$13,642
Average Total Payments
Here:

$4,139
State:

$4,360
Number of discharges: 23
This Hospital:

1.90%
State:

1.17%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$40,775
State:

$42,571
Average Total Payments
Here:

$10,988
State:

$11,742
Number of discharges: 19
Here:

1.57%
State:

1.12%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$13,184
State:

$23,909
Average Total Payments
This Hospital:

$6,688
State:

$7,314
Number of discharges: 19
Here:

1.57%
Virginia:

1.75%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$9,737
State:

$19,084
Average Total Payments
This Hospital:

$4,697
Virginia:

$5,409
Number of discharges: 19
This Hospital:

1.57%
State:

0.95%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$19,841
Virginia:

$20,337
Average Total Payments
This Hospital:

$6,960
Virginia:

$7,368
Number of discharges: 20
This Hospital:

1.65%
Virginia:

1.05%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$15,659
State:

$15,209
Average Total Payments
This Hospital:

$4,869
Virginia:

$4,914
Number of discharges: 47
This Hospital:

3.89%
State:

2.90%
Laparoscopic Cholecystectomy without C.D.E. without Complications
Average Covered Charges
Here:

$20,895
State:

$31,423
Average Total Payments
Here:

$6,872
State:

$7,258
Number of discharges: 14
This Hospital:

1.16%
Virginia:

0.23%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$58,398
State:

$47,709
Average Total Payments
Here:

$16,643
State:

$13,248
Number of discharges: 26
This Hospital:

2.15%
Virginia:

6.42%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$12,997
Virginia:

$17,476
Average Total Payments
Here:

$4,753
Virginia:

$5,447
Number of discharges: 14
This Hospital:

1.16%
Virginia:

0.81%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$9,748
State:

$14,229
Average Total Payments
This Hospital:

$4,063
Virginia:

$4,420
Number of discharges: 58
This Hospital:

4.80%
Virginia:

2.07%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$10,166
Virginia:

$19,498
Average Total Payments
Here:

$5,408
State:

$6,264
Number of discharges: 15
This Hospital:

1.24%
Virginia:

0.50%
Psychoses
Average Covered Charges
This Hospital:

$13,209
Virginia:

$13,670
Average Total Payments
This Hospital:

$5,323
State:

$5,851
Number of discharges: 87
Here:

7.20%
State:

1.01%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$22,075
State:

$25,878
Average Total Payments
This Hospital:

$7,695
Virginia:

$8,160
Number of discharges: 37
Here:

3.06%
State:

1.90%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$11,453
State:

$16,210
Average Total Payments
Here:

$4,675
State:

$5,305
Number of discharges: 15
Here:

1.24%
Virginia:

1.21%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$21,680
State:

$26,604
Average Total Payments
This Hospital:

$8,042
Virginia:

$9,105
Number of discharges: 13
This Hospital:

1.08%
Virginia:

0.77%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$26,365
Virginia:

$37,946
Average Total Payments
Here:

$11,730
State:

$12,347
Number of discharges: 11
Here:

0.91%
State:

1.03%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$86,673
State:

$118,211
Average Total Payments
Here:

$29,566
Virginia:

$37,165
Number of discharges: 11
This Hospital:

0.91%
State:

0.33%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$44,421
State:

$51,609
Average Total Payments
This Hospital:

$13,420
Virginia:

$15,311
Number of discharges: 19
Here:

1.57%
State:

0.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$28,316
State:

$36,847
Average Total Payments
Here:

$10,880
State:

$12,110
Number of discharges: 50
This Hospital:

4.14%
Virginia:

5.11%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$16,334
State:

$22,569
Average Total Payments
This Hospital:

$6,552
State:

$7,309
Number of discharges: 24
Here:

1.99%
State:

1.85%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$10,999
State:

$15,097
Average Total Payments
This Hospital:

$3,977
State:

$4,461
Number of discharges: 17
This Hospital:

1.41%
State:

0.65%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$16,582
Virginia:

$19,305
Average Total Payments
Here:

$5,900
Virginia:

$6,423
Number of discharges: 89
Here:

7.36%
Virginia:

2.58%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$22,492
State:

$27,841
Average Total Payments
This Hospital:

$8,233
State:

$9,090
Number of discharges: 32
Here:

2.65%
Virginia:

1.96%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$14,790
State:

$14,202
Average Total Payments
Here:

$4,417
State:

$4,467
Number of discharges: 34
Here:

2.81%
Virginia:

1.02%
Syncope and Collapse
Average Covered Charges
Here:

$9,961
Virginia:

$15,506
Average Total Payments
This Hospital:

$4,177
Virginia:

$4,539
Number of discharges: 18
Here:

1.49%
Virginia:

2.14%
Transient Ischemia
Average Covered Charges
This Hospital:

$8,946
Virginia:

$16,483
Average Total Payments
This Hospital:

$4,295
State:

$4,621
Number of discharges: 24
This Hospital:

1.99%
Virginia:

1.34%

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