THE HOSPITAL AT CRAIG RANCH - MC KINNEY, TX

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Addresss:
6045 ALMA ROAD SUITE 100
MC KINNEY, TX, 75070
Phone (make sure to verify first before calling): (469) 854-8000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes


Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 38%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

5%
Usually
This Hospital:

14%
Texas:

17%
Always
Here:

84%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
Texas:

4%
Usually
This Hospital:

11%
Texas:

13%
Always
This Hospital:

84%
Texas:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

6%
State:

10%
Usually
This Hospital:

10%
State:

23%
Always
Here:

84%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

2%
State:

7%
Usually
This Hospital:

21%
Texas:

21%
Always
This Hospital:

77%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

12%
Texas:

19%
Usually
Here:

16%
Texas:

17%
Always
Here:

72%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

7%
Texas:

9%
Usually
This Hospital:

11%
State:

18%
Always
This Hospital:

82%
Texas:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

2%
Texas:

8%
Usually
This Hospital:

8%
Texas:

25%
Always
This Hospital:

90%
State:

67%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

90%
State:

83%
No
Here:

10%
Texas:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

7 or 8
Here:

18%
Texas:

21%
9 or 10
Here:

82%
State:

71%

Would patients recommend the hospital to friends and family?

Yes, probably
Here:

14%
Texas:

23%
Yes, definitely
This Hospital:

86%
Texas:

72%

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

90.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

93.0%
Texas:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

93.0%
State:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

93.0%
Texas:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

99.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

96.0%
Texas:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

86.0%
Texas:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

88.0%
State:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

81.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

96.0%
Texas:

99.7%

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