THE HEART HOSPITAL BAYLOR PLANO - PLANO, TX

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Addresss:
1100 ALLIED DRIVE
PLANO, TX, 75093
Phone (make sure to verify first before calling): (469) 814-3278

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Employment Full-Time Equivalent
Registered Professional Nurses : 90.00
Dieticians : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 2.00
Respiratory Therapists : 6.00
Physicians : 13.00
Medical Social Workers : 1.00
Medical Laboratory Technologists : 4.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 7.00
Nurse Practitioners: 2.00

Number Of Beds
Total: 68
Total Certified: 68

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

4.000%
Texas:

5.401%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

0.700%
State:

2.420%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 45%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

1%
Texas:

5%
Usually
This Hospital:

11%
State:

17%
Always
This Hospital:

88%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
Here:

11%
State:

13%
Always
This Hospital:

87%
Texas:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

4%
State:

10%
Usually
Here:

19%
Texas:

23%
Always
Here:

77%
Texas:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

3%
Texas:

7%
Usually
This Hospital:

17%
Texas:

21%
Always
Here:

80%
Texas:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

17%
Texas:

19%
Usually
Here:

15%
Texas:

17%
Always
This Hospital:

68%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
Texas:

9%
Usually
This Hospital:

11%
Texas:

18%
Always
This Hospital:

85%
Texas:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

2%
State:

8%
Usually
Here:

20%
State:

25%
Always
This Hospital:

78%
State:

67%

Were patients given information about what to do during their recovery at home?

Yes
Here:

89%
State:

83%
No
Here:

11%
State:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

2%
Texas:

8%
7 or 8
Here:

6%
State:

21%
9 or 10
Here:

92%
Texas:

71%

Would patients recommend the hospital to friends and family?

No
Here:

1%
Texas:

5%
Yes, probably
This Hospital:

5%
State:

23%
Yes, definitely
This Hospital:

94%
State:

72%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.305%
State:

0.881%
Infection from a Urinary Catheter
Here:

0.610%
Texas:

0.531%
Air Bubble in the Bloodstream
This Hospital:

0.305%
Texas:

0.141%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$19,070
State:

$25,580
Average Total Payments
This Hospital:

$4,863
Texas:

$5,548
Number of discharges: 37
This Hospital:

5.04%
Texas:

1.35%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$27,246
State:

$39,117
Average Total Payments
Here:

$7,214
Texas:

$8,276
Number of discharges: 25
Here:

3.41%
State:

0.84%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,178
Texas:

$17,909
Average Total Payments
Here:

$3,336
State:

$3,737
Number of discharges: 77
Here:

10.49%
State:

1.48%
Chest Pain
Average Covered Charges
Here:

$18,055
State:

$21,153
Average Total Payments
This Hospital:

$3,279
Texas:

$3,684
Number of discharges: 23
Here:

3.13%
Texas:

1.64%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$27,900
State:

$41,312
Average Total Payments
This Hospital:

$6,108
Texas:

$7,361
Number of discharges: 42
This Hospital:

5.72%
State:

1.54%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$20,473
Texas:

$29,042
Average Total Payments
Here:

$5,968
State:

$6,490
Number of discharges: 91
Here:

12.40%
State:

0.60%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$28,919
State:

$29,852
Average Total Payments
Here:

$8,457
Texas:

$6,718
Number of discharges: 55
This Hospital:

7.49%
Texas:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$39,791
Texas:

$46,288
Average Total Payments
This Hospital:

$8,370
Texas:

$9,846
Number of discharges: 23
This Hospital:

3.13%
State:

2.71%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$15,794
State:

$20,982
Average Total Payments
Here:

$4,067
State:

$4,507
Number of discharges: 37
This Hospital:

5.04%
Texas:

1.18%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
Here:

$76,831
State:

$91,890
Average Total Payments
Here:

$21,378
State:

$20,962
Number of discharges: 72
This Hospital:

9.81%
State:

0.51%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$51,435
State:

$76,478
Average Total Payments
This Hospital:

$14,635
State:

$16,388
Number of discharges: 38
Here:

5.18%
State:

0.60%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$57,414
Texas:

$86,969
Average Total Payments
This Hospital:

$16,480
State:

$21,111
Number of discharges: 29
Here:

3.95%
State:

0.69%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$35,124
State:

$55,182
Average Total Payments
Here:

$8,990
Texas:

$10,883
Number of discharges: 37
This Hospital:

5.04%
State:

0.42%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
This Hospital:

$78,178
State:

$107,551
Average Total Payments
This Hospital:

$20,548
Texas:

$21,607
Number of discharges: 13
Here:

1.77%
Texas:

0.42%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$53,642
State:

$75,722
Average Total Payments
Here:

$12,266
Texas:

$13,471
Number of discharges: 40
Here:

5.45%
State:

1.24%
Percutaneous Cardiovascular Procedures with Non-Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$53,756
Texas:

$68,556
Average Total Payments
This Hospital:

$10,620
Texas:

$11,650
Number of discharges: 27
Here:

3.68%
Texas:

0.32%
Percutaneous Cardiovascular Procedures without Coronary Artery Stent without Major Complications
Average Covered Charges
Here:

$61,062
Texas:

$72,880
Average Total Payments
This Hospital:

$14,766
Texas:

$12,229
Number of discharges: 32
This Hospital:

4.36%
Texas:

0.39%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
Here:

$64,949
State:

$76,114
Average Total Payments
This Hospital:

$15,156
Texas:

$17,081
Number of discharges: 12
Here:

1.63%
Texas:

0.42%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
Here:

$47,514
State:

$60,525
Average Total Payments
This Hospital:

$12,103
State:

$13,164
Number of discharges: 24
This Hospital:

3.27%
State:

0.36%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
Texas:

99.2%
Percent of Patients Given Aspirin at Discharge
This Hospital:

97.0%
Texas:

98.8%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Texas:

97.9%
Percent of Patients Given Beta Blocker at Discharge
Here:

97.0%
State:

98.9%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.8%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

100.0%
Texas:

94.0%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

4
Texas:

8
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

92.0%
Texas:

95.6%
Patients Given a Prescription for a Statin at Discharge
Here:

99.0%
State:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

98.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
State:

96.8%
Percent of Patients Given Discharge Instructions
Here:

98.0%
State:

93.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Texas:

99.5%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
Texas:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
Texas:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

88.0%
State:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

92.0%
State:

97.6%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

99.0%
Texas:

94.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

97.0%
State:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

99.0%
Texas:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

99.0%
State:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Texas:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

13.7%
Texas:

15.6%
30-Day Mortality Rates from Heart Failure
This Hospital:

9.0%
Texas:

11.2%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.3%
Texas:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

21.9%
Texas:

24.2%

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