SUNNYSIDE HEALTH CARE CENTER (CLOQUET, MN) Detailed Nursing Home Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 42%

How often did nurses communicate well with patients?

Sometimes or never

This Nursing Home:	3%
Minnesota:	3%

Usually

Here:	18%
State:	18%

Always

This Nursing Home:	79%
State:	79%

How often did doctors communicate well with patients?

Sometimes or never

Here:	3%
Minnesota:	3%

Usually

Here:	14%
Minnesota:	14%

Always

Here:	83%
Minnesota:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	5%
State:	6%

Usually

This Nursing Home:	19%
State:	22%

Always

This Nursing Home:	76%
State:	72%

How often was patients' pain well controlled?

Sometimes or never

Here:	3%
Minnesota:	5%

Usually

This Nursing Home:	27%
State:	25%

Always

This Nursing Home:	70%
State:	70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Nursing Home:	15%
Minnesota:	16%

Usually

Here:	23%
State:	20%

Always

This Nursing Home:	62%
State:	64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	3%
State:	6%

Usually

This Nursing Home:	19%
State:	18%

Always

This Nursing Home:	78%
Minnesota:	76%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	10%
State:	7%

Usually

This Nursing Home:	32%
Minnesota:	30%

Always

Here:	58%
State:	63%

Were patients given information about what to do during their recovery at home?

Yes

This Nursing Home:	86%
Minnesota:	86%

This Nursing Home:	14%
Minnesota:	14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	6%
Minnesota:	6%

7 or 8

This Nursing Home:	24%
State:	22%

9 or 10

Here:	70%
Minnesota:	72%

Would patients recommend the hospital to friends and family?

This Nursing Home:	4%
Minnesota:	3%

Yes, probably

This Nursing Home:	26%
State:	24%

Yes, definitely

Here:	70%
State:	73%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	5.700%
State:	6.118%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Nursing Home:	0.172%
Minnesota:	0.072%

Outpatient CT scans of the chest that were combination (double) scans.

This Nursing Home:	0.162%
State:	0.011%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	0.680
Minnesota:	0.794

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.670
State:	0.750

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.350
State:	1.543

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

This Nursing Home:	0.030
Minnesota:	0.078

Number Therapy Hours Per Resident Per Day

This Nursing Home:	0.030
State:	0.087

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	21.8%
State:	15.5%

Percent of long-stay residents who self-report moderate to severe pain

Here:	24.7%
State:	12.5%

Percent of long-stay high-risk residents with pressure ulcers

Here:	3.6%
Minnesota:	4.1%

Percent of long-stay residents who lose too much weight

Here:	12.7%
Minnesota:	7.6%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

This Nursing Home:	54.8%
State:	47.8%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

This Nursing Home:	3.7%
Minnesota:	4.1%

Percent of long-stay residents with a urinary tract infection

This Nursing Home:	6.3%
State:	5.2%

Percent of long-stay residents who have depressive symptoms

This Nursing Home:	3.2%
Minnesota:	7.4%

Percent of long-stay residents who were physically restrained

Here:	1.6%
Minnesota:	1.0%

Percent of long-stay residents experiencing one or more falls with major injury

Here:	3.2%
State:	3.9%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	95.2%
State:	97.0%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	96.8%
Minnesota:	96.8%

Percent of short-stay residents who self-report moderate to severe pain

Here:	21.4%
Minnesota:	26.2%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	77.6%
Minnesota:	87.6%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	74.7%
Minnesota:	86.3%

Percent of long-stay residents who received an antipsychotic medication

This Nursing Home:	11.1%
Minnesota:	17.4%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Nursing Home:	100.0%
State:	99.7%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Nursing Home:	5
State:	7

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	24
State:	52

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Nursing Home:	95.0%
Minnesota:	96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	89.0%
Minnesota:	97.5%

Percent of Patients Given Discharge Instructions

Here:	87.0%
Minnesota:	88.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Nursing Home:	97.0%
Minnesota:	97.1%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	95.0%
State:	96.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	96.0%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	95.0%
Minnesota:	92.8%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
Minnesota:	93.0%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	100.0%
Minnesota:	94.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
Minnesota:	97.4%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Nursing Home:	92.0%
State:	97.6%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	100.0%
State:	97.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	100.0%
State:	96.7%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Nursing Home:	100.0%
Minnesota:	97.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Nursing Home:	99.0%
State:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Nursing Home:	95.0%
State:	92.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Nursing Home:	100.0%
Minnesota:	95.2%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Nursing Home:	100.0%
Minnesota:	94.0%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	100.0%
Minnesota:	96.8%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	99.0%
State:	99.3%

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Nursing Home:	12.2%
State:	11.2%

30-Day Mortality Rates from Pneumonia

Here:	14.0%
State:	11.4%

30-Day Readmission Rates from Heart Failure

Here:	24.8%
State:	24.3%

30-Day Readmission Rates from Pneumonia

Here:	18.2%
Minnesota:	18.3%

Complaint Deficiency

Automatic sprinkler systems that have been maintained in working order
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed
- Harm: Potential for minimal harm
- Scope: Many
Back-up procedures in place for a faulty automatic sprinkler system
- Harm: Minimal harm or potential for actual harm
- Scope: Many
An approved back-up procedure for a faulty fire alarm system
- Harm: Minimal harm or potential for actual harm
- Scope: Many
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Operate and provide services according to Federal, State, and local laws and professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Conduct initial and periodic assessments of each resident's functional capacity
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Review or revise the resident's care plan after any major change in a resident's physical or mental health
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that residents are safe from serious medication errors
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Some
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
At least two compartments on every floor to protect residents from smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Record of quarterly fire drills for each shift under varying conditions
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Give notice to the resident before a room or roommate change
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care by qualified persons according to each resident's written plan of care
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few

SUNNYSIDE HEALTH CARE CENTER - CLOQUET, MN

Hospital Consumer Assessment of Healthcare Providers

Use of Medical Imaging

Staff Information

Quality Measures

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Complaint Deficiency

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