HOLYOKE REHABILITATION CENTER - HOLYOKE, MA

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Addresss:

260 EASTHAMPTON ROAD
HOLYOKE, MA, 01040

Phone (make sure to verify first before calling): (413) 538-9733

Number of Certified Beds: 164
Total Number of Residents: 159
Percent of Occupied Beds: 97%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Both
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes

HOLYOKE HEALTH CARE CENTER (1.59 miles)
HOLYOKE MEDICAL CENTER (1.76 miles)
HOLYOKE NURSING HOME, INC (1.89 miles)
LOOMIS HOUSE NURSING CENTER (0.89 miles)
RENAISSANCE MANOR ON CABOT (1.60 miles)

Employment Full-Time Equivalent

Administrative Staff - Full Time: 10.11

Administrative Staff - Part Time: 0.69

Certified Nurse Aides - Full Time: 50.49

Certified Nurse Aides - Part Time: 10.16

Dietitians - Under Contract: 0.46

Food Service Personnel - Full Time: 8.94

Food Service Personnel - Part Time: 5.41

Licensed Practical/ Vocational Nurses - Full Time: 18.70

Licensed Practical/ Vocational Nurses - Part Time: 2.96

Medical Directors - Under Contract: 0.37

Nurses With Administrative Duties - Full Time: 8.19

Persons Not Included In Any Other Categories - Full Time: 2.29

Registered Nurses - Full Time: 8.24

Rn Director Of Nursing - Full Time: 1.14

Social Workers - Full Time: 3.06

Pharmacists - Under Contract: 0.11

Mental Health Services Personnel - Full Time: 69.50

Housekeeping Personnel - Under Contract: 14.40

Other Physicians - Under Contract: 0.34

Physician Extenders - Under Contract: 0.34

Registered Nurses - Part Time: 2.83

Occupational Therapists - Full Time: 1.67

Physical Therapists - Full Time: 1.09

Speech Pathologists - Part Time: 0.26

Mental Health Services Personnel - Part Time: 25.47

Number Of Beds

Total: 164

Total Certified: 164

Provided Services

Activities Services Are Provided Onsite To Residents

Clinical Laboratory Services Are Provided Onsite To Residents

Dental Services Are Provided Onsite To Residents

Diagnostic Xray Services Are Provided Onsite To Residents

Dietary Services Are Provided Onsite To Residents

Housekeeping Services Are Provided Onsite To Residents

Mental Health Services Are Provided Onsite To Residents

Nursing Services Are Provided Onsite To Residents

Occupational Therapy Services Are Provided Onsite To Residents

Pharmacy Services Are Provided Onsite To Residents

Physical Therapy Services Are Provided Onsite To Residents

Physician Extender Services Are Provided Onsite To Residents

Physician Services Are Provided Onsite To Residents

Podiatry Services Are Provided Onsite To Residents

Social Work Services Are Provided Onsite To Residents

Speech/Language Pathology Services Are Provided Onsite To Residents

Therapeutic Recreation Specialist Services Are Provided Onsite To Residents

Vocational Services Are Provided Onsite To Residents

Complaint Deficiency

Provide doctors orders for the resident's immediate care, at the time the resident was admitted
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Provide bedrooms that hold no more than 4 residents per room
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Proper medical gas storage and administration areas
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care by qualified persons according to each resident's written plan of care
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give each resident enough fluids to keep them healthy and prevent dehydration
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that doctors visit residents regularly, as required
- Harm: Potential for minimal harm
- Scope: Some
Provide routine and 24-hour emergency dental care for each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure services provided by the nursing facility meet professional standards of quality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care by qualified persons according to each resident's written plan of care
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Provide routine and 24-hour emergency dental care for each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour
- Harm: Potential for minimal harm
- Scope: Many
Automatic sprinkler systems that have been maintained in working order
- Harm: Potential for minimal harm
- Scope: Many
Other fire safety features required by fire safety codes
- Harm: Potential for minimal harm
- Scope: Many

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.790
State:	0.845

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.660
State:	0.817

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.450
State:	1.661

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

This Nursing Home:	0.010
State:	0.100

Number Therapy Hours Per Resident Per Day

This Nursing Home:	0.010
State:	0.101

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

Here:	7.6%
State:	13.3%

Percent of long-stay residents who self-report moderate to severe pain

Here:	4.2%
Massachusetts:	7.7%

Percent of long-stay high-risk residents with pressure ulcers

This Nursing Home:	3.2%
State:	5.6%

Percent of long-stay residents who lose too much weight

Here:	8.6%
State:	6.5%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

Here:	21.9%
State:	49.7%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

This Nursing Home:	1.7%
Massachusetts:	3.1%

Percent of long-stay residents with a urinary tract infection

This Nursing Home:	2.5%
State:	7.0%

Percent of long-stay residents who have depressive symptoms

Here:	6.1%
Massachusetts:	5.2%

Percent of long-stay residents who were physically restrained

This Nursing Home:	4.4%
State:	2.4%

Percent of long-stay residents experiencing one or more falls with major injury

Here:	1.3%
State:	3.0%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	96.9%
State:	96.5%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	96.9%
State:	96.8%

Percent of long-stay residents who received an antipsychotic medication

This Nursing Home:	75.8%
Massachusetts:	25.2%

HOLYOKE REHABILITATION CENTER - HOLYOKE, MA

Complaint Deficiency

Staff Information

Quality Measures

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