NORTON COMMUNITY HOSPITAL - NORTON, VA

Submitted by:Juanita Rutherford, Director, PRM/Qualilty
Last surveyed by Healthcare Facilities Accreditation Program (HFAP) a program of the AOA in 2009
We are not Joint Commisssion accredited.

Our swingbed program was surveyed by the AOA in 2009.
We do not have a psych unit.

Institution representatives - add corrected or new information about NORTON COMMUNITY HOSPITAL »

Addresss:
100 15TH ST NW
NORTON, VA, 24273
Phone (make sure to verify first before calling): (703) 679-9600

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 20.40
Registered Professional Nurses : 350.00
Other Salaried Personnel : 395.71
Certified Registered Nurse Anesthetists (CRNA) : 0.50
Dieticians : 3.59
Occupational Therapists : 9.00
Physical Therapists : 12.80
Registered Pharmacists : 9.00
Respiratory Therapists : 24.40
Speech Pathologists Or Audiologists : 1.00
Physicians : 1.00
Medical Social Workers : 1.00
Residents (Physicians) : 1.00

Number Of Beds
Total: 129
Total Certified: 129
Rehabilitation Unit Beds: 11

Provided Services
Nuclear Medicine Services
Alcohol And/Or Drug Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.909%
Virginia:

0.637%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 16%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

8%
State:

6%
Usually
This Hospital:

16%
State:

17%
Always
This Hospital:

76%
Virginia:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

5%
Usually
Here:

15%
Virginia:

15%
Always
Here:

81%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

12%
Virginia:

11%
Usually
Here:

26%
State:

26%
Always
Here:

62%
Virginia:

63%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
State:

8%
Usually
Here:

26%
State:

23%
Always
Here:

67%
Virginia:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

24%
State:

21%
Usually
Here:

17%
Virginia:

18%
Always
Here:

59%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

11%
Virginia:

10%
Usually
Here:

19%
State:

20%
Always
This Hospital:

70%
Virginia:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

12%
Virginia:

11%
Usually
This Hospital:

33%
Virginia:

30%
Always
This Hospital:

55%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

80%
State:

84%
No
Here:

20%
Virginia:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

14%
State:

9%
7 or 8
Here:

24%
State:

25%
9 or 10
Here:

62%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

9%
State:

6%
Yes, probably
Here:

29%
State:

26%
Yes, definitely
Here:

62%
Virginia:

68%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
Virginia:

99.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

98.6%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Virginia:

99.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

14
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

99.0%
Virginia:

98.1%
Patients Given a Prescription for a Statin at Discharge
Here:

88.0%
Virginia:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
Here:

99.0%
Virginia:

94.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

92.0%
Virginia:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
Virginia:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Virginia:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

94.0%
Virginia:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

93.0%
Virginia:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

96.0%
Virginia:

96.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
State:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

91.0%
State:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

96.0%
Virginia:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

96.0%
Virginia:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

76.0%
State:

95.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

96.0%
Virginia:

97.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

96.0%
Virginia:

96.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

98.0%
Virginia:

96.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Virginia:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.9%
Virginia:

15.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

9.0%
State:

11.6%
30-Day Mortality Rates from Pneumonia
Here:

8.6%
State:

12.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.1%
Virginia:

24.6%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.2%
Virginia:

19.2%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

32.800%
Virginia:

34.209%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

24.000%
Virginia:

7.783%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.559%
State:

0.107%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.288%
State:

0.028%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

3.300%
State:

5.232%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

0.700%
Virginia:

2.134%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$22,015
State:

$24,489
Average Total Payments
Here:

$5,411
Virginia:

$7,575
Number of discharges: 14
This Hospital:

1.40%
State:

0.64%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$15,077
State:

$16,713
Average Total Payments
This Hospital:

$4,813
Virginia:

$5,355
Number of discharges: 17
Here:

1.70%
State:

1.46%
Cellulitis without Major Complications
Average Covered Charges
Here:

$17,941
State:

$16,080
Average Total Payments
Here:

$4,968
Virginia:

$5,268
Number of discharges: 44
This Hospital:

4.40%
Virginia:

1.88%
Chest Pain
Average Covered Charges
Here:

$13,441
State:

$13,309
Average Total Payments
This Hospital:

$3,377
Virginia:

$3,508
Number of discharges: 72
This Hospital:

7.19%
Virginia:

2.02%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$21,270
State:

$18,712
Average Total Payments
Here:

$5,826
State:

$6,003
Number of discharges: 60
Here:

5.99%
Virginia:

2.09%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$26,347
State:

$22,971
Average Total Payments
This Hospital:

$7,033
State:

$7,375
Number of discharges: 40
Here:

4.00%
State:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$15,713
State:

$14,677
Average Total Payments
Here:

$4,426
Virginia:

$4,562
Number of discharges: 44
Here:

4.40%
State:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$16,857
Virginia:

$16,267
Average Total Payments
Here:

$4,489
Virginia:

$4,677
Number of discharges: 62
Here:

6.19%
Virginia:

3.33%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$27,286
State:

$19,562
Average Total Payments
Here:

$6,271
State:

$6,368
Number of discharges: 36
This Hospital:

3.60%
State:

2.17%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$18,045
State:

$18,524
Average Total Payments
Here:

$5,385
Virginia:

$6,409
Number of discharges: 38
Here:

3.80%
State:

3.24%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$29,317
Virginia:

$27,627
Average Total Payments
This Hospital:

$8,667
Virginia:

$9,254
Number of discharges: 22
This Hospital:

2.20%
State:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$13,853
State:

$13,642
Average Total Payments
Here:

$4,274
State:

$4,360
Number of discharges: 14
This Hospital:

1.40%
Virginia:

1.17%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$22,797
State:

$23,909
Average Total Payments
This Hospital:

$6,088
Virginia:

$7,314
Number of discharges: 12
This Hospital:

1.20%
Virginia:

1.75%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$13,962
State:

$15,209
Average Total Payments
This Hospital:

$4,687
Virginia:

$4,914
Number of discharges: 44
Here:

4.40%
State:

2.90%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$17,001
State:

$14,229
Average Total Payments
This Hospital:

$4,158
Virginia:

$4,420
Number of discharges: 37
Here:

3.70%
Virginia:

2.07%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$17,062
Virginia:

$13,329
Average Total Payments
Here:

$3,801
State:

$4,159
Number of discharges: 14
Here:

1.40%
State:

0.33%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$30,680
State:

$25,878
Average Total Payments
This Hospital:

$7,548
Virginia:

$8,160
Number of discharges: 26
Here:

2.60%
Virginia:

1.90%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$22,418
Virginia:

$20,805
Average Total Payments
Here:

$6,384
State:

$6,859
Number of discharges: 12
Here:

1.20%
Virginia:

0.54%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
This Hospital:

$27,029
State:

$27,406
Average Total Payments
This Hospital:

$7,528
Virginia:

$8,783
Number of discharges: 11
This Hospital:

1.10%
Virginia:

0.35%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$21,824
Virginia:

$16,210
Average Total Payments
Here:

$4,905
State:

$5,305
Number of discharges: 17
Here:

1.70%
Virginia:

1.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$14,889
Virginia:

$19,940
Average Total Payments
This Hospital:

$5,744
State:

$6,384
Number of discharges: 27
Here:

2.70%
State:

2.46%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$25,695
State:

$26,604
Average Total Payments
Here:

$8,809
Virginia:

$9,105
Number of discharges: 12
Here:

1.20%
State:

0.77%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$43,908
Virginia:

$36,847
Average Total Payments
Here:

$10,926
State:

$12,110
Number of discharges: 62
Here:

6.19%
State:

5.11%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$20,436
Virginia:

$22,569
Average Total Payments
This Hospital:

$6,827
State:

$7,309
Number of discharges: 22
This Hospital:

2.20%
State:

1.85%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$14,201
State:

$15,097
Average Total Payments
This Hospital:

$4,151
State:

$4,461
Number of discharges: 22
Here:

2.20%
State:

0.65%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$21,512
Virginia:

$19,305
Average Total Payments
Here:

$6,209
Virginia:

$6,423
Number of discharges: 99
Here:

9.89%
Virginia:

2.58%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$41,763
Virginia:

$27,841
Average Total Payments
Here:

$8,773
State:

$9,090
Number of discharges: 26
Here:

2.60%
State:

1.96%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$17,553
Virginia:

$14,202
Average Total Payments
This Hospital:

$4,390
Virginia:

$4,467
Number of discharges: 33
This Hospital:

3.30%
State:

1.02%
Syncope and Collapse
Average Covered Charges
Here:

$18,568
Virginia:

$15,506
Average Total Payments
Here:

$4,373
State:

$4,539
Number of discharges: 40
Here:

4.00%
Virginia:

2.14%
Transient Ischemia
Average Covered Charges
Here:

$16,818
Virginia:

$16,483
Average Total Payments
This Hospital:

$4,552
State:

$4,621
Number of discharges: 22
Here:

2.20%
State:

1.34%

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