ST LUKES LAKESIDE HOSPITAL - THE WOODLANDS, TX

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Addresss:
17400 ST LUKES WAY
THE WOODLANDS, TX, 77384
Phone (make sure to verify first before calling): (936) 266-4055

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes


Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 42%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
State:

5%
Usually
Here:

13%
Texas:

17%
Always
This Hospital:

84%
Texas:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

4%
Usually
This Hospital:

11%
State:

13%
Always
Here:

85%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
Texas:

10%
Usually
This Hospital:

17%
State:

23%
Always
This Hospital:

76%
Texas:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
State:

7%
Usually
Here:

20%
State:

21%
Always
This Hospital:

74%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

16%
State:

19%
Usually
This Hospital:

18%
Texas:

17%
Always
This Hospital:

66%
Texas:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Texas:

9%
Usually
This Hospital:

12%
Texas:

18%
Always
This Hospital:

83%
Texas:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

3%
Texas:

8%
Usually
This Hospital:

14%
State:

25%
Always
Here:

83%
Texas:

67%

Were patients given information about what to do during their recovery at home?

Yes
Here:

87%
State:

83%
No
Here:

13%
State:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

4%
Texas:

8%
7 or 8
Here:

8%
Texas:

21%
9 or 10
This Hospital:

88%
Texas:

71%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
Texas:

5%
Yes, probably
This Hospital:

10%
Texas:

23%
Yes, definitely
This Hospital:

87%
Texas:

72%

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
Texas:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
Texas:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
Texas:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
State:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
State:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
State:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
Texas:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$21,513
State:

$31,687
Average Total Payments
Here:

$8,856
State:

$6,679
Number of discharges: 23
This Hospital:

10.04%
Texas:

0.47%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$65,598
State:

$57,689
Average Total Payments
Here:

$22,515
Texas:

$13,787
Number of discharges: 14
Here:

6.11%
State:

0.45%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$52,213
State:

$60,653
Average Total Payments
Here:

$17,520
State:

$13,908
Number of discharges: 174
This Hospital:

75.98%
State:

6.27%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$148,700
Texas:

$103,546
Average Total Payments
Here:

$65,416
State:

$25,970
Number of discharges: 18
Here:

7.86%
State:

1.13%

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