ST LUKES MEDICAL CENTER - PHOENIX, AZ

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Addresss:
1800 EAST VAN BUREN STREET
PHOENIX, AZ, 85006
Phone (make sure to verify first before calling): (602) 251-8156

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 13.00
Registered Professional Nurses : 179.00
Certified Registered Nurse Anesthetists (CRNA) : 0.25
Dieticians : 1.00
Respiratory Therapists : 17.00
Speech Pathologists Or Audiologists : 1.00
Nuclear Medicine Technicians : 2.00
Diagnostic Radiology Technicians : 9.00

Number Of Beds
Total: 235
Total Certified: 235
Psychiatric Unit Beds: 24
Rehabilitation Unit Beds: 16

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Geriatric Psychiatric Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never
Here:

7%
State:

5%
Usually
This Hospital:

21%
State:

19%
Always
This Hospital:

72%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Arizona:

6%
Usually
This Hospital:

17%
Arizona:

17%
Always
Here:

79%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

15%
State:

10%
Usually
Here:

30%
Arizona:

25%
Always
This Hospital:

55%
State:

65%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
State:

7%
Usually
Here:

25%
State:

24%
Always
Here:

68%
Arizona:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

24%
State:

20%
Usually
This Hospital:

18%
Arizona:

18%
Always
This Hospital:

58%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

11%
State:

10%
Usually
This Hospital:

22%
Arizona:

20%
Always
Here:

67%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

9%
State:

12%
Usually
This Hospital:

31%
State:

32%
Always
Here:

60%
Arizona:

56%

Were patients given information about what to do during their recovery at home?

Yes
Here:

83%
Arizona:

84%
No
Here:

17%
Arizona:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

11%
Arizona:

9%
7 or 8
Here:

25%
Arizona:

23%
9 or 10
This Hospital:

64%
Arizona:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

9%
State:

6%
Yes, probably
This Hospital:

27%
Arizona:

24%
Yes, definitely
Here:

64%
State:

70%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.054%
State:

0.144%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.047%
State:

0.085%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

4.900%
Arizona:

3.500%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$22,611
Arizona:

$22,949
Average Total Payments
This Hospital:

$6,156
State:

$5,738
Number of discharges: 11
This Hospital:

1.91%
Arizona:

1.80%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$25,971
State:

$20,968
Average Total Payments
This Hospital:

$5,993
State:

$6,038
Number of discharges: 19
Here:

3.30%
Arizona:

2.18%
Chest Pain
Average Covered Charges
Here:

$23,530
Arizona:

$19,568
Average Total Payments
This Hospital:

$3,927
State:

$3,845
Number of discharges: 28
Here:

4.87%
Arizona:

1.57%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$42,569
State:

$32,922
Average Total Payments
This Hospital:

$8,440
State:

$8,287
Number of discharges: 15
This Hospital:

2.61%
Arizona:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$26,363
Arizona:

$21,238
Average Total Payments
Here:

$5,154
Arizona:

$5,160
Number of discharges: 16
Here:

2.78%
Arizona:

1.26%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$41,457
Arizona:

$40,001
Average Total Payments
This Hospital:

$9,537
Arizona:

$7,765
Number of discharges: 27
Here:

4.70%
Arizona:

1.72%
Diabetes with Complications
Average Covered Charges
This Hospital:

$28,243
Arizona:

$23,739
Average Total Payments
Here:

$7,162
State:

$5,944
Number of discharges: 13
Here:

2.26%
State:

0.52%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$28,780
State:

$22,825
Average Total Payments
Here:

$5,178
State:

$5,016
Number of discharges: 18
This Hospital:

3.13%
State:

3.83%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$25,926
Arizona:

$28,160
Average Total Payments
Here:

$7,338
State:

$7,114
Number of discharges: 14
Here:

2.43%
State:

2.00%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$31,786
Arizona:

$20,226
Average Total Payments
This Hospital:

$10,047
Arizona:

$4,379
Number of discharges: 11
This Hospital:

1.91%
Arizona:

0.46%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$28,000
State:

$20,856
Average Total Payments
This Hospital:

$5,615
Arizona:

$5,558
Number of discharges: 13
This Hospital:

2.26%
State:

2.69%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$73,911
Arizona:

$52,356
Average Total Payments
This Hospital:

$16,458
State:

$14,246
Number of discharges: 262
This Hospital:

45.57%
State:

8.51%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
This Hospital:

$139,035
State:

$105,443
Average Total Payments
This Hospital:

$22,734
Arizona:

$23,264
Number of discharges: 15
This Hospital:

2.61%
Arizona:

0.54%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$86,872
State:

$74,800
Average Total Payments
Here:

$16,110
Arizona:

$14,326
Number of discharges: 32
Here:

5.57%
State:

1.93%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$25,807
Arizona:

$21,231
Average Total Payments
Here:

$4,432
State:

$4,470
Number of discharges: 16
Here:

2.78%
Arizona:

0.41%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$27,379
Arizona:

$27,213
Average Total Payments
Here:

$6,823
Arizona:

$7,020
Number of discharges: 15
This Hospital:

2.61%
Arizona:

2.27%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$101,782
State:

$70,477
Average Total Payments
This Hospital:

$16,178
State:

$16,231
Number of discharges: 14
This Hospital:

2.43%
State:

1.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$58,124
State:

$52,883
Average Total Payments
Here:

$13,683
Arizona:

$13,612
Number of discharges: 18
This Hospital:

3.13%
Arizona:

4.04%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$35,654
State:

$27,410
Average Total Payments
This Hospital:

$8,903
Arizona:

$7,239
Number of discharges: 18
Here:

3.13%
Arizona:

2.95%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

99.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

96.0%
State:

98.8%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Arizona:

98.0%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Arizona:

99.0%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Arizona:

99.8%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

92.0%
Arizona:

93.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

18
Arizona:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

95.0%
Arizona:

97.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

97.0%
State:

97.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

98.0%
Arizona:

97.4%
Percent of Patients Given Discharge Instructions
This Hospital:

89.0%
Arizona:

90.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
Arizona:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

99.0%
State:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

99.0%
State:

97.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

98.0%
Arizona:

96.1%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

95.0%
Arizona:

93.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

95.0%
Arizona:

94.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
Arizona:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

98.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
Arizona:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
Arizona:

96.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
Arizona:

97.4%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
This Hospital:

95.0%
Arizona:

94.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

97.0%
Arizona:

93.7%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

99.0%
Arizona:

96.4%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

97.0%
Arizona:

96.4%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
State:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Arizona:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.5%
State:

15.0%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.5%
Arizona:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

12.5%
Arizona:

11.5%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.0%
Arizona:

19.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.1%
Arizona:

24.7%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.6%
State:

18.7%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
Here:

0.328%
Arizona:

0.173%
Falls and injuries
This Hospital:

0.656%
State:

0.801%
Blood infection from a catheter in a large vein
Here:

0.984%
Arizona:

0.463%
Infection from a Urinary Catheter
This Hospital:

1.312%
State:

0.514%
Severe pressure sores (bed sores)
Here:

0.656%
Arizona:

0.404%

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