LOVELACE WESTSIDE HOSPITAL - ALBUQUERQUE, NM

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Addresss:
10501 GOLF COURSE ROAD NW
ALBUQUERQUE, NM, 87124
Phone (make sure to verify first before calling): (505) 727-2001

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Federal
Emergency Services: Yes
Type: Psychiatric Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 9.00
Registered Professional Nurses : 58.50
Other Salaried Personnel : 110.30
Dieticians : 1.00
Occupational Therapists : 1.00
Physical Therapists : 3.00
Registered Pharmacists : 3.00
Respiratory Therapists : 4.01
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 1.00

Number Of Beds
Total: 95
Total Certified: 95
Psychiatric Unit Beds: 22

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Acquired Conditions

Falls and injuries
Here:

4.382%
State:

1.211%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
New Mexico:

99.4%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

6
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

99.0%
State:

96.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New Mexico:

94.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New Mexico:

95.1%
Percent of Patients Given Discharge Instructions
This Hospital:

98.0%
State:

82.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

96.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
State:

95.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
New Mexico:

92.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

99.0%
New Mexico:

92.6%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

91.0%
New Mexico:

92.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
New Mexico:

92.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
New Mexico:

97.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
State:

97.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
New Mexico:

95.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

96.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
New Mexico:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
New Mexico:

94.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
State:

94.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
New Mexico:

94.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
New Mexico:

99.5%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

11.4%
New Mexico:

12.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

9.5%
New Mexico:

12.4%
30-Day Readmission Rates from Heart Failure
Here:

24.4%
State:

23.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.8%
New Mexico:

17.2%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
Here:

$23,441
New Mexico:

$17,374
Average Total Payments
This Hospital:

$4,963
New Mexico:

$6,234
Number of discharges: 16
Here:

6.08%
New Mexico:

2.61%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$18,458
New Mexico:

$24,329
Average Total Payments
Here:

$5,626
New Mexico:

$6,837
Number of discharges: 11
Here:

4.18%
New Mexico:

1.64%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$28,308
State:

$27,808
Average Total Payments
This Hospital:

$6,325
New Mexico:

$8,744
Number of discharges: 17
Here:

6.46%
State:

2.08%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$23,988
New Mexico:

$17,803
Average Total Payments
This Hospital:

$6,952
State:

$5,275
Number of discharges: 17
Here:

6.46%
New Mexico:

3.84%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$53,357
State:

$44,226
Average Total Payments
Here:

$11,293
State:

$13,352
Number of discharges: 11
This Hospital:

4.18%
State:

1.59%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$15,946
New Mexico:

$16,098
Average Total Payments
This Hospital:

$4,233
State:

$5,731
Number of discharges: 20
This Hospital:

7.60%
New Mexico:

3.57%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$47,529
New Mexico:

$50,767
Average Total Payments
Here:

$13,056
New Mexico:

$14,985
Number of discharges: 69
This Hospital:

26.24%
New Mexico:

7.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$14,993
New Mexico:

$15,601
Average Total Payments
This Hospital:

$3,670
New Mexico:

$4,952
Number of discharges: 12
This Hospital:

4.56%
New Mexico:

3.13%
Renal Failure with Complications
Average Covered Charges
Here:

$21,126
State:

$22,553
Average Total Payments
This Hospital:

$5,021
State:

$7,207
Number of discharges: 15
Here:

5.70%
New Mexico:

2.03%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$37,512
State:

$40,444
Average Total Payments
Here:

$14,150
New Mexico:

$14,331
Number of discharges: 25
Here:

9.51%
New Mexico:

5.00%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$19,789
State:

$20,805
Average Total Payments
Here:

$5,787
New Mexico:

$7,451
Number of discharges: 35
This Hospital:

13.31%
New Mexico:

4.13%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$26,409
New Mexico:

$31,826
Average Total Payments
Here:

$7,197
State:

$10,412
Number of discharges: 15
Here:

5.70%
State:

2.43%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.600%
State:

8.249%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.052%
State:

0.125%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

6%
Usually
This Hospital:

19%
New Mexico:

18%
Always
This Hospital:

76%
New Mexico:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

6%
New Mexico:

6%
Usually
This Hospital:

21%
New Mexico:

15%
Always
Here:

73%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

5%
New Mexico:

12%
Usually
This Hospital:

26%
State:

22%
Always
This Hospital:

69%
State:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
New Mexico:

8%
Usually
Here:

22%
New Mexico:

22%
Always
Here:

69%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
New Mexico:

19%
Usually
This Hospital:

19%
State:

17%
Always
This Hospital:

63%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

8%
New Mexico:

10%
Usually
Here:

19%
State:

20%
Always
This Hospital:

73%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

13%
New Mexico:

12%
Usually
This Hospital:

34%
New Mexico:

29%
Always
Here:

53%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

81%
No
Here:

14%
New Mexico:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

10%
State:

11%
7 or 8
Here:

24%
New Mexico:

26%
9 or 10
Here:

66%
New Mexico:

63%

Would patients recommend the hospital to friends and family?

No
Here:

4%
New Mexico:

7%
Yes, probably
This Hospital:

25%
State:

31%
Yes, definitely
This Hospital:

71%
New Mexico:

62%

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