PROVIDENCE ST JOSEPH HOSPITAL (CHEWELAH, WA) Detailed Nursing Home Profile

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	7
Washington:	11

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Nursing Home:	94.0%
Washington:	96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Nursing Home:	94.0%
State:	96.5%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Nursing Home:	97.0%
State:	96.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Nursing Home:	88.0%
Washington:	95.0%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	96.0%
Washington:	96.2%

Surgery

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	87.0%
Washington:	96.0%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	10.4%
State:	12.7%

30-Day Mortality Rates from Pneumonia

This Nursing Home:	9.8%
State:	12.5%

30-Day Readmission Rates from Heart Failure

Here:	23.8%
Washington:	24.0%

30-Day Readmission Rates from Pneumonia

This Nursing Home:	16.6%
State:	17.7%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	1.270
Washington:	1.030

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.240
State:	0.679

Total Number of Licensed Staff Hours Per Resident Per Day

This Nursing Home:	1.500
Washington:	1.696

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.440
Washington:	0.132

Number Therapy Hours Per Resident Per Day

This Nursing Home:	0.440
Washington:	0.134

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	7.000%
Washington:	8.405%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.056%
Washington:	0.091%

Outpatients with brain CT scans who got a sinus CT scan at the same time

This Nursing Home:	9.700%
Washington:	2.223%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 33%

How often did nurses communicate well with patients?

Sometimes or never

Here:	2%
Washington:	4%

Usually

Here:	18%
Washington:	20%

Always

This Nursing Home:	80%
State:	76%

How often did doctors communicate well with patients?

Sometimes or never

Here:	2%
Washington:	4%

Usually

Here:	13%
Washington:	17%

Always

Here:	85%
Washington:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	7%
State:	9%

Usually

Here:	27%
Washington:	27%

Always

Here:	66%
State:	64%

How often was patients' pain well controlled?

Sometimes or never

Here:	7%
State:	7%

Usually

This Nursing Home:	27%
Washington:	24%

Always

Here:	66%
State:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	13%
Washington:	19%

Usually

This Nursing Home:	25%
Washington:	20%

Always

Here:	62%
Washington:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	10%
Washington:	8%

Usually

Here:	19%
Washington:	20%

Always

This Nursing Home:	71%
State:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	14%
State:	13%

Usually

This Nursing Home:	33%
State:	34%

Always

This Nursing Home:	53%
State:	53%

Were patients given information about what to do during their recovery at home?

Yes

Here:	87%
Washington:	85%

This Nursing Home:	13%
State:	15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	5%
State:	8%

7 or 8

Here:	24%
Washington:	23%

9 or 10

Here:	71%
State:	69%

Would patients recommend the hospital to friends and family?

Here:	3%
State:	4%

Yes, probably

Here:	22%
Washington:	23%

Yes, definitely

This Nursing Home:	75%
State:	73%

Quality Measures

Percent of long-stay residents who lose too much weight

Here:	15.6%
Washington:	7.5%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

This Nursing Home:	4.2%
State:	4.7%

Percent of long-stay residents with a urinary tract infection

This Nursing Home:	3.1%
State:	8.3%

Percent of long-stay residents who have depressive symptoms

This Nursing Home:	3.3%
State:	13.2%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	6.3%
State:	3.0%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	100.0%
Washington:	95.1%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	93.8%
State:	95.7%

Percent of long-stay residents who received an antipsychotic medication

This Nursing Home:	9.7%
Washington:	22.9%

Complaint Deficiency

An approved installation, maintenance and testing program for fire alarm systems
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Properly installed electrical wiring and equipment
- Harm: Potential for minimal harm
- Scope: Some
Provide medically-related social services to help each resident achieve the highest possible quality of life
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Conduct initial and periodic assessments of each resident's functional capacity
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure services provided by the nursing facility meet professional standards of quality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give the right treatment and services to residents who have mental or psychosocial problems adjusting
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so
- Harm: Minimal harm or potential for actual harm
- Scope: Few
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that residents are safe from serious medication errors
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Try to resolve each resident's complaints quickly
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Proper medical gas storage and administration areas
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property
- Harm: Actual harm
- Scope: Some
Conduct initial and periodic assessments of each resident's functional capacity
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function
- Harm: Minimal harm or potential for actual harm
- Scope: Few

PROVIDENCE ST JOSEPH HOSPITAL - CHEWELAH, WA

Process of Care

Heart Attack

Pneumonia

Surgery

Outcome of Care

Staff Information

Use of Medical Imaging

Hospital Consumer Assessment of Healthcare Providers

Quality Measures

Complaint Deficiency

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