SAINT FRANCIS MEMORIAL HOSPITAL - SAN FRANCISCO, CA

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Addresss:
900 HYDE ST
SAN FRANCISCO, CA, 94109
Phone (make sure to verify first before calling): (415) 353-6000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 24.50
Registered Professional Nurses : 143.50
Other Salaried Personnel : 5.41
Dieticians : 3.50
Physical Therapists : 12.50
Registered Pharmacists : 6.50
Respiratory Therapists : 10.50
Physicians : 0.75
Medical Social Workers : 8.50
Residents (Physicians) : 6.00

Number Of Beds
Total: 362
Total Certified: 362
Psychiatric Unit Beds: 35
Rehabilitation Unit Beds: 20

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Operating Room Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 23%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

9%
State:

7%
Usually
This Hospital:

26%
California:

21%
Always
Here:

65%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
State:

6%
Usually
Here:

19%
State:

17%
Always
Here:

75%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

19%
State:

13%
Usually
Here:

31%
California:

28%
Always
Here:

50%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

11%
California:

8%
Usually
This Hospital:

28%
State:

25%
Always
Here:

61%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

24%
State:

23%
Usually
This Hospital:

20%
California:

19%
Always
Here:

56%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

13%
California:

10%
Usually
This Hospital:

24%
California:

21%
Always
This Hospital:

63%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

21%
California:

18%
Usually
Here:

33%
State:

33%
Always
Here:

46%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

81%
State:

81%
No
Here:

19%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
State:

10%
7 or 8
Here:

27%
State:

24%
9 or 10
Here:

62%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

7%
State:

7%
Yes, probably
Here:

27%
State:

24%
Yes, definitely
Here:

66%
State:

69%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

32.200%
State:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

10.900%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.104%
California:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.040%
State:

0.043%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

4.500%
California:

5.492%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

0.800%
California:

1.898%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$56,284
State:

$27,915
Average Total Payments
Here:

$6,862
State:

$5,741
Number of discharges: 12
This Hospital:

1.17%
State:

0.43%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$66,877
California:

$57,529
Average Total Payments
This Hospital:

$10,419
State:

$8,621
Number of discharges: 16
Here:

1.56%
California:

0.62%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$57,638
California:

$39,980
Average Total Payments
Here:

$8,821
State:

$7,146
Number of discharges: 15
This Hospital:

1.46%
State:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$76,570
California:

$59,369
Average Total Payments
Here:

$12,967
California:

$10,810
Number of discharges: 12
This Hospital:

1.17%
State:

0.79%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$33,999
State:

$28,713
Average Total Payments
This Hospital:

$5,998
State:

$4,819
Number of discharges: 13
This Hospital:

1.27%
California:

1.18%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$38,639
State:

$36,707
Average Total Payments
Here:

$8,702
State:

$7,245
Number of discharges: 33
This Hospital:

3.22%
California:

2.08%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$66,906
California:

$46,809
Average Total Payments
This Hospital:

$10,876
California:

$8,290
Number of discharges: 24
Here:

2.34%
State:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$66,168
State:

$58,013
Average Total Payments
Here:

$12,387
State:

$10,305
Number of discharges: 50
This Hospital:

4.88%
California:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$47,798
State:

$35,163
Average Total Payments
Here:

$7,475
State:

$6,206
Number of discharges: 26
This Hospital:

2.54%
California:

1.11%
Diabetes with Complications
Average Covered Charges
This Hospital:

$54,035
State:

$38,964
Average Total Payments
This Hospital:

$8,745
California:

$7,470
Number of discharges: 12
This Hospital:

1.17%
State:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$44,823
California:

$36,899
Average Total Payments
This Hospital:

$7,548
California:

$6,233
Number of discharges: 38
Here:

3.71%
California:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$72,362
California:

$46,039
Average Total Payments
This Hospital:

$10,565
State:

$8,685
Number of discharges: 16
Here:

1.56%
State:

1.95%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$48,934
California:

$31,715
Average Total Payments
Here:

$7,202
State:

$5,899
Number of discharges: 11
Here:

1.07%
State:

0.44%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$83,557
State:

$47,292
Average Total Payments
Here:

$10,751
State:

$8,831
Number of discharges: 30
Here:

2.93%
California:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$91,368
California:

$70,963
Average Total Payments
Here:

$15,640
California:

$13,159
Number of discharges: 42
This Hospital:

4.10%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$42,249
State:

$32,995
Average Total Payments
This Hospital:

$7,200
State:

$5,851
Number of discharges: 13
Here:

1.27%
State:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$101,142
California:

$88,197
Average Total Payments
This Hospital:

$19,045
State:

$15,201
Number of discharges: 11
This Hospital:

1.07%
California:

1.05%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$76,152
California:

$55,669
Average Total Payments
Here:

$12,150
State:

$9,837
Number of discharges: 32
Here:

3.12%
California:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$148,617
California:

$95,326
Average Total Payments
This Hospital:

$20,611
California:

$17,327
Number of discharges: 22
Here:

2.15%
State:

1.11%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$62,540
State:

$42,438
Average Total Payments
This Hospital:

$8,280
State:

$6,978
Number of discharges: 19
Here:

1.85%
California:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$88,470
California:

$52,262
Average Total Payments
Here:

$12,691
California:

$10,172
Number of discharges: 12
This Hospital:

1.17%
California:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$45,802
State:

$36,114
Average Total Payments
Here:

$8,072
State:

$6,728
Number of discharges: 43
Here:

4.20%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$110,305
State:

$88,239
Average Total Payments
This Hospital:

$21,831
State:

$17,187
Number of discharges: 60
Here:

5.85%
California:

6.26%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$53,944
California:

$42,156
Average Total Payments
Here:

$8,625
California:

$6,908
Number of discharges: 11
Here:

1.07%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$58,840
State:

$49,218
Average Total Payments
Here:

$11,987
State:

$10,092
Number of discharges: 15
This Hospital:

1.46%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$42,739
California:

$32,446
Average Total Payments
Here:

$7,281
State:

$5,975
Number of discharges: 21
Here:

2.05%
California:

2.21%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$74,255
California:

$49,604
Average Total Payments
This Hospital:

$10,460
California:

$8,812
Number of discharges: 13
This Hospital:

1.27%
California:

0.66%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$113,784
State:

$68,498
Average Total Payments
Here:

$16,897
State:

$12,969
Number of discharges: 13
Here:

1.27%
California:

0.29%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$68,229
California:

$32,752
Average Total Payments
This Hospital:

$7,587
State:

$5,599
Number of discharges: 11
Here:

1.07%
State:

0.35%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$94,517
California:

$64,758
Average Total Payments
This Hospital:

$15,256
California:

$11,179
Number of discharges: 17
Here:

1.66%
California:

1.15%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$69,578
California:

$48,439
Average Total Payments
This Hospital:

$11,171
State:

$8,967
Number of discharges: 16
Here:

1.56%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
Here:

$87,946
California:

$72,128
Average Total Payments
This Hospital:

$18,134
State:

$14,548
Number of discharges: 22
This Hospital:

2.15%
State:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$89,019
State:

$70,949
Average Total Payments
Here:

$17,926
California:

$12,543
Number of discharges: 29
Here:

2.83%
California:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$158,237
California:

$101,885
Average Total Payments
Here:

$26,124
State:

$17,925
Number of discharges: 26
Here:

2.54%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$331,737
State:

$262,024
Average Total Payments
This Hospital:

$59,557
State:

$48,700
Number of discharges: 18
This Hospital:

1.76%
California:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$113,708
State:

$120,888
Average Total Payments
This Hospital:

$24,329
California:

$21,006
Number of discharges: 22
Here:

2.15%
California:

0.92%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$365,433
California:

$277,564
Average Total Payments
Here:

$68,719
California:

$53,075
Number of discharges: 16
Here:

1.56%
California:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$112,908
State:

$90,173
Average Total Payments
Here:

$20,416
State:

$16,748
Number of discharges: 64
Here:

6.24%
State:

7.21%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$41,906
California:

$35,628
Average Total Payments
Here:

$7,215
State:

$6,112
Number of discharges: 12
This Hospital:

1.17%
State:

0.53%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$73,323
State:

$48,755
Average Total Payments
Here:

$10,462
California:

$8,695
Number of discharges: 51
This Hospital:

4.98%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$118,547
California:

$70,362
Average Total Payments
This Hospital:

$15,650
California:

$12,496
Number of discharges: 24
This Hospital:

2.34%
State:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$48,063
California:

$34,477
Average Total Payments
Here:

$7,454
California:

$5,838
Number of discharges: 28
This Hospital:

2.73%
California:

0.97%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$241,972
California:

$154,326
Average Total Payments
Here:

$41,496
State:

$32,547
Number of discharges: 13
This Hospital:

1.27%
California:

0.83%
Syncope and Collapse
Average Covered Charges
Here:

$50,760
State:

$37,038
Average Total Payments
This Hospital:

$7,539
State:

$6,233
Number of discharges: 21
Here:

2.05%
California:

1.60%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

14
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

96.0%
State:

97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

96.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

92.0%
State:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

96.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

97.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

95.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

96.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

95.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

96.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

92.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

93.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

94.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

97.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.9%
California:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.6%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

14.7%
State:

11.7%
30-Day Readmission Rates from Heart Failure
This Hospital:

25.6%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

18.8%
State:

18.3%

Hospital Acquired Conditions

Falls and injuries
Here:

0.742%
California:

0.625%
Blood infection from a catheter in a large vein
Here:

1.236%
State:

0.530%
Infection from a Urinary Catheter
This Hospital:

0.742%
California:

0.608%

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