ST FRANCIS COMMUNITY HOSPITAL - FEDERAL WAY, WA

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Addresss:
34515 9TH AVENUE SOUTH
FEDERAL WAY, WA, 98003
Phone (make sure to verify first before calling): (253) 944-8100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes

Other nearby nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 141.70
Other Salaried Personnel : 275.50
Dieticians : 1.00
Occupational Therapists : 1.70
Physical Therapists : 2.10
Registered Pharmacists : 9.20
Respiratory Therapists : 9.20
Medical Social Workers : 1.00

Number Of Beds
Total: 110
Total Certified: 110

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Acquired Conditions

Falls and injuries
Here:

0.395%
State:

0.623%
Blood infection from a catheter in a large vein
Here:

0.132%
State:

0.380%
Severe pressure sores (bed sores)
This Hospital:

0.132%
State:

0.298%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.132%
Washington:

0.198%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

45.200%
Washington:

37.691%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

6.600%
Washington:

8.405%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.042%
State:

0.091%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.012%
State:

0.016%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

2.200%
Washington:

2.223%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$41,301
State:

$26,851
Average Total Payments
This Hospital:

$8,017
State:

$8,085
Number of discharges: 12
Here:

0.54%
Washington:

0.61%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$59,712
State:

$39,743
Average Total Payments
Here:

$14,274
Washington:

$12,509
Number of discharges: 12
Here:

0.54%
State:

0.81%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$32,974
Washington:

$16,862
Average Total Payments
Here:

$4,827
State:

$4,829
Number of discharges: 12
This Hospital:

0.54%
State:

0.55%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$38,425
Washington:

$28,115
Average Total Payments
Here:

$7,014
State:

$7,349
Number of discharges: 21
This Hospital:

0.94%
Washington:

1.40%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$24,299
Washington:

$19,185
Average Total Payments
This Hospital:

$5,996
State:

$6,018
Number of discharges: 36
Here:

1.62%
State:

1.51%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$45,614
Washington:

$28,223
Average Total Payments
Here:

$8,481
Washington:

$9,007
Number of discharges: 16
This Hospital:

0.72%
Washington:

0.97%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$19,668
Washington:

$13,725
Average Total Payments
This Hospital:

$4,114
State:

$4,102
Number of discharges: 53
This Hospital:

2.38%
Washington:

1.45%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$25,514
Washington:

$19,246
Average Total Payments
This Hospital:

$6,804
State:

$6,076
Number of discharges: 47
Here:

2.11%
State:

1.91%
Chest Pain
Average Covered Charges
This Hospital:

$19,123
State:

$17,037
Average Total Payments
This Hospital:

$4,027
Washington:

$4,013
Number of discharges: 89
This Hospital:

4.00%
State:

1.57%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$26,891
Washington:

$21,239
Average Total Payments
This Hospital:

$6,666
Washington:

$6,897
Number of discharges: 47
This Hospital:

2.11%
State:

1.39%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$45,933
State:

$26,545
Average Total Payments
This Hospital:

$8,878
Washington:

$8,452
Number of discharges: 32
Here:

1.44%
State:

1.58%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$20,661
Washington:

$16,601
Average Total Payments
This Hospital:

$5,540
State:

$5,152
Number of discharges: 47
Here:

2.11%
State:

1.09%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$46,614
Washington:

$33,474
Average Total Payments
Here:

$10,235
State:

$8,253
Number of discharges: 16
Here:

0.72%
State:

1.16%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
Here:

$24,903
Washington:

$24,131
Average Total Payments
Here:

$7,455
Washington:

$6,372
Number of discharges: 13
This Hospital:

0.58%
Washington:

0.22%
Diabetes with Complications
Average Covered Charges
This Hospital:

$22,261
State:

$19,500
Average Total Payments
Here:

$6,203
Washington:

$6,084
Number of discharges: 19
Here:

0.85%
State:

0.54%
Dysequilibrium
Average Covered Charges
Here:

$21,899
Washington:

$18,972
Average Total Payments
This Hospital:

$4,464
Washington:

$4,500
Number of discharges: 12
This Hospital:

0.54%
State:

0.10%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$40,259
Washington:

$31,299
Average Total Payments
This Hospital:

$8,075
Washington:

$9,120
Number of discharges: 13
This Hospital:

0.58%
Washington:

0.64%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$24,694
Washington:

$19,342
Average Total Payments
Here:

$5,213
Washington:

$5,262
Number of discharges: 104
Here:

4.67%
State:

2.94%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$46,272
Washington:

$31,357
Average Total Payments
This Hospital:

$8,309
Washington:

$7,666
Number of discharges: 23
This Hospital:

1.03%
Washington:

0.50%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$22,350
State:

$20,499
Average Total Payments
Here:

$5,005
State:

$5,366
Number of discharges: 13
This Hospital:

0.58%
State:

0.19%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$32,584
State:

$23,921
Average Total Payments
Here:

$7,842
State:

$7,355
Number of discharges: 45
Here:

2.02%
Washington:

2.16%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$23,891
State:

$16,574
Average Total Payments
This Hospital:

$4,945
Washington:

$5,143
Number of discharges: 22
Here:

0.99%
Washington:

0.31%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$30,389
State:

$21,801
Average Total Payments
This Hospital:

$6,461
State:

$6,787
Number of discharges: 21
Here:

0.94%
State:

0.77%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$28,045
Washington:

$15,540
Average Total Payments
This Hospital:

$4,666
Washington:

$4,529
Number of discharges: 18
Here:

0.81%
Washington:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$30,033
Washington:

$22,674
Average Total Payments
Here:

$7,287
State:

$7,340
Number of discharges: 85
Here:

3.82%
State:

2.88%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$46,865
Washington:

$33,350
Average Total Payments
Here:

$10,285
State:

$10,380
Number of discharges: 34
This Hospital:

1.53%
State:

2.56%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$19,095
Washington:

$16,567
Average Total Payments
This Hospital:

$4,759
Washington:

$4,783
Number of discharges: 44
This Hospital:

1.98%
State:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$74,538
Washington:

$48,552
Average Total Payments
Here:

$13,089
Washington:

$13,275
Number of discharges: 30
Here:

1.35%
Washington:

1.35%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$56,298
Washington:

$36,430
Average Total Payments
This Hospital:

$10,706
State:

$10,543
Number of discharges: 14
Here:

0.63%
State:

0.30%
Hypertension without Major Complications
Average Covered Charges
Here:

$17,605
Washington:

$18,217
Average Total Payments
Here:

$4,287
State:

$4,405
Number of discharges: 14
This Hospital:

0.63%
State:

0.21%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$39,751
Washington:

$27,759
Average Total Payments
Here:

$8,576
State:

$8,157
Number of discharges: 32
Here:

1.44%
Washington:

1.83%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$30,115
Washington:

$22,533
Average Total Payments
Here:

$7,026
Washington:

$5,833
Number of discharges: 21
Here:

0.94%
State:

1.11%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$37,964
Washington:

$24,041
Average Total Payments
Here:

$8,100
State:

$8,362
Number of discharges: 25
This Hospital:

1.12%
Washington:

0.98%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$28,173
State:

$17,974
Average Total Payments
Here:

$5,474
State:

$5,488
Number of discharges: 77
Here:

3.46%
Washington:

2.50%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
This Hospital:

$95,754
State:

$99,795
Average Total Payments
Here:

$25,605
Washington:

$24,411
Number of discharges: 24
Here:

1.08%
State:

0.61%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
Here:

$37,929
Washington:

$25,848
Average Total Payments
This Hospital:

$8,822
Washington:

$9,123
Number of discharges: 24
Here:

1.08%
State:

0.51%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$76,710
Washington:

$53,039
Average Total Payments
This Hospital:

$16,808
State:

$15,499
Number of discharges: 151
This Hospital:

6.79%
State:

8.63%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$120,131
State:

$62,419
Average Total Payments
Here:

$18,974
State:

$19,282
Number of discharges: 13
This Hospital:

0.58%
Washington:

0.91%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$24,010
Washington:

$20,815
Average Total Payments
Here:

$6,418
State:

$6,055
Number of discharges: 26
This Hospital:

1.17%
Washington:

0.74%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$22,666
Washington:

$17,265
Average Total Payments
Here:

$4,952
State:

$5,005
Number of discharges: 64
Here:

2.88%
State:

1.76%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$38,360
Washington:

$24,809
Average Total Payments
Here:

$12,098
Washington:

$7,735
Number of discharges: 24
This Hospital:

1.08%
State:

0.67%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
This Hospital:

$19,908
State:

$23,731
Average Total Payments
Here:

$6,986
State:

$8,302
Number of discharges: 11
This Hospital:

0.49%
Washington:

0.36%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$74,341
State:

$70,406
Average Total Payments
Here:

$18,922
Washington:

$18,142
Number of discharges: 13
This Hospital:

0.58%
Washington:

0.50%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$67,411
Washington:

$54,958
Average Total Payments
This Hospital:

$11,266
State:

$12,263
Number of discharges: 21
Here:

0.94%
State:

0.43%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$75,545
Washington:

$67,630
Average Total Payments
This Hospital:

$23,969
Washington:

$15,228
Number of discharges: 19
This Hospital:

0.85%
Washington:

1.59%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$27,985
State:

$23,720
Average Total Payments
Here:

$6,695
State:

$7,156
Number of discharges: 11
This Hospital:

0.49%
State:

0.39%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$17,889
Washington:

$16,522
Average Total Payments
Here:

$4,734
State:

$4,592
Number of discharges: 13
Here:

0.58%
Washington:

0.53%
Psychoses
Average Covered Charges
This Hospital:

$14,830
Washington:

$22,154
Average Total Payments
This Hospital:

$6,430
Washington:

$6,505
Number of discharges: 105
This Hospital:

4.72%
State:

0.82%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$36,146
Washington:

$30,125
Average Total Payments
This Hospital:

$8,951
State:

$9,273
Number of discharges: 12
This Hospital:

0.54%
State:

2.14%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$29,318
Washington:

$24,751
Average Total Payments
This Hospital:

$7,766
State:

$7,605
Number of discharges: 18
Here:

0.81%
Washington:

0.60%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$23,531
State:

$18,056
Average Total Payments
This Hospital:

$5,792
State:

$5,663
Number of discharges: 40
This Hospital:

1.80%
Washington:

1.00%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$27,697
Washington:

$23,090
Average Total Payments
Here:

$6,990
State:

$7,310
Number of discharges: 39
Here:

1.75%
Washington:

2.21%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$38,345
State:

$36,802
Average Total Payments
This Hospital:

$10,966
Washington:

$11,881
Number of discharges: 15
Here:

0.67%
State:

1.57%
Renal Failure without Complications
Average Covered Charges
Here:

$19,189
State:

$16,928
Average Total Payments
Here:

$4,600
State:

$4,767
Number of discharges: 18
This Hospital:

0.81%
Washington:

0.22%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$36,403
Washington:

$27,953
Average Total Payments
Here:

$10,600
Washington:

$9,836
Number of discharges: 31
This Hospital:

1.39%
State:

0.88%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$40,114
State:

$42,369
Average Total Payments
This Hospital:

$13,231
Washington:

$14,185
Number of discharges: 11
This Hospital:

0.49%
Washington:

1.17%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$96,516
State:

$60,778
Average Total Payments
This Hospital:

$21,066
Washington:

$16,998
Number of discharges: 30
Here:

1.35%
Washington:

1.22%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$20,037
State:

$20,733
Average Total Payments
This Hospital:

$5,321
Washington:

$5,929
Number of discharges: 15
This Hospital:

0.67%
Washington:

0.55%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$58,956
Washington:

$42,650
Average Total Payments
Here:

$13,628
Washington:

$13,695
Number of discharges: 79
This Hospital:

3.55%
Washington:

6.12%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$38,373
State:

$24,246
Average Total Payments
This Hospital:

$7,822
Washington:

$8,168
Number of discharges: 25
Here:

1.12%
Washington:

1.94%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$22,777
Washington:

$19,473
Average Total Payments
Here:

$5,914
State:

$5,209
Number of discharges: 30
This Hospital:

1.35%
State:

0.64%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$31,368
Washington:

$21,638
Average Total Payments
This Hospital:

$7,033
State:

$7,154
Number of discharges: 67
Here:

3.01%
Washington:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$41,180
Washington:

$32,426
Average Total Payments
Here:

$10,199
Washington:

$10,267
Number of discharges: 22
This Hospital:

0.99%
Washington:

1.85%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$21,423
State:

$15,579
Average Total Payments
Here:

$4,947
Washington:

$5,032
Number of discharges: 28
This Hospital:

1.26%
State:

0.98%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$161,594
State:

$110,701
Average Total Payments
This Hospital:

$76,356
State:

$30,882
Number of discharges: 17
Here:

0.76%
State:

1.22%
Syncope and Collapse
Average Covered Charges
This Hospital:

$20,251
State:

$18,489
Average Total Payments
This Hospital:

$5,086
State:

$5,200
Number of discharges: 63
Here:

2.83%
State:

1.45%
Transient Ischemia
Average Covered Charges
Here:

$27,660
State:

$19,711
Average Total Payments
Here:

$5,183
Washington:

$5,141
Number of discharges: 27
This Hospital:

1.21%
Washington:

0.95%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
Washington:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Washington:

96.5%
Percent of Patients Given Beta Blocker at Discharge
Here:

98.0%
State:

98.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.7%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

92.0%
State:

91.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

10
State:

11
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

96.9%
Patients Given a Prescription for a Statin at Discharge
Here:

98.0%
Washington:

98.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

98.0%
State:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

96.0%
State:

95.4%
Percent of Patients Given Discharge Instructions
Here:

71.0%
State:

88.9%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Washington:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
Washington:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

99.0%
State:

96.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

97.0%
Washington:

98.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
Washington:

95.0%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

94.0%
State:

93.0%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

97.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
State:

97.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
Washington:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
Washington:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Washington:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

93.0%
Washington:

92.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
Washington:

96.5%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

97.0%
Washington:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
Washington:

96.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Washington:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

17.1%
State:

15.8%
30-Day Mortality Rates from Heart Failure
This Hospital:

13.4%
State:

12.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

15.8%
Washington:

12.5%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.6%
State:

18.5%
30-Day Readmission Rates from Heart Failure
Here:

25.1%
State:

24.0%
30-Day Readmission Rates from Pneumonia
Here:

17.6%
Washington:

17.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
State:

4%
Usually
Here:

22%
Washington:

20%
Always
Here:

72%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
Here:

7%
Washington:

4%
Usually
Here:

19%
Washington:

17%
Always
This Hospital:

74%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
Washington:

9%
Usually
Here:

29%
Washington:

27%
Always
Here:

59%
Washington:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

9%
State:

7%
Usually
This Hospital:

23%
Washington:

24%
Always
This Hospital:

68%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
Washington:

19%
Usually
Here:

20%
Washington:

20%
Always
This Hospital:

61%
Washington:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

11%
Washington:

8%
Usually
Here:

24%
State:

20%
Always
Here:

65%
Washington:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

19%
State:

13%
Usually
This Hospital:

36%
Washington:

34%
Always
This Hospital:

45%
State:

53%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
Washington:

85%
No
This Hospital:

15%
State:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

8%
State:

8%
7 or 8
Here:

23%
Washington:

23%
9 or 10
This Hospital:

69%
Washington:

69%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
Washington:

4%
Yes, probably
This Hospital:

22%
State:

23%
Yes, definitely
This Hospital:

73%
Washington:

73%

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