SOUTHERN HILLS MEDICAL CTR - NASHVILLE, TN

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Addresss:
391 WALLACE RD
NASHVILLE, TN, 37211
Phone (make sure to verify first before calling): (615) 781-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 17.60
Registered Professional Nurses : 199.70
Other Salaried Personnel : 259.73
Dieticians : 2.00
Occupational Therapists : 1.00
Physical Therapists : 5.30
Registered Pharmacists : 5.00
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 1.00

Number Of Beds
Total: 180
Total Certified: 180

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Social Services
Speech Pathology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
Here:

7%
Tennessee:

5%
Usually
This Hospital:

20%
State:

16%
Always
This Hospital:

73%
Tennessee:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
State:

4%
Usually
This Hospital:

15%
Tennessee:

13%
Always
This Hospital:

80%
Tennessee:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

12%
State:

10%
Usually
Here:

26%
State:

23%
Always
Here:

62%
Tennessee:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
State:

7%
Usually
Here:

23%
State:

22%
Always
This Hospital:

68%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

23%
State:

21%
Usually
Here:

19%
State:

16%
Always
This Hospital:

58%
Tennessee:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

12%
State:

10%
Usually
Here:

21%
Tennessee:

18%
Always
This Hospital:

67%
Tennessee:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

8%
State:

8%
Usually
Here:

27%
Tennessee:

26%
Always
This Hospital:

65%
State:

66%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
Tennessee:

82%
No
This Hospital:

15%
State:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
Tennessee:

9%
7 or 8
Here:

26%
State:

23%
9 or 10
Here:

65%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
Here:

9%
State:

6%
Yes, probably
Here:

25%
State:

25%
Yes, definitely
Here:

66%
Tennessee:

69%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

99.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

98.0%
Tennessee:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Tennessee:

98.0%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

99.0%
State:

99.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.9%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

100.0%
State:

95.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

9
Tennessee:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

92.0%
State:

96.4%
Patients Given a Prescription for a Statin at Discharge
Here:

95.0%
State:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

98.0%
Tennessee:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

91.0%
State:

96.4%
Percent of Patients Given Discharge Instructions
This Hospital:

80.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

94.0%
Tennessee:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

99.0%
State:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
Tennessee:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

97.0%
Tennessee:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

96.0%
Tennessee:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

93.0%
Tennessee:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
Tennessee:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

93.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
Tennessee:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

97.0%
State:

97.0%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
Tennessee:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
Tennessee:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.5%
State:

15.1%
30-Day Mortality Rates from Heart Failure
This Hospital:

13.3%
Tennessee:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.6%
State:

12.4%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.2%
Tennessee:

20.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.6%
Tennessee:

25.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.8%
State:

19.3%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$43,152
State:

$36,619
Average Total Payments
This Hospital:

$10,533
Tennessee:

$10,935
Number of discharges: 13
This Hospital:

2.05%
State:

1.08%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$18,792
State:

$16,279
Average Total Payments
Here:

$5,698
State:

$5,032
Number of discharges: 18
This Hospital:

2.84%
State:

1.82%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$40,457
Tennessee:

$44,120
Average Total Payments
This Hospital:

$12,421
State:

$13,164
Number of discharges: 13
This Hospital:

2.05%
State:

0.48%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$22,719
Tennessee:

$19,593
Average Total Payments
Here:

$5,512
State:

$5,660
Number of discharges: 27
Here:

4.26%
State:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$26,725
State:

$23,923
Average Total Payments
Here:

$6,823
State:

$7,037
Number of discharges: 32
Here:

5.05%
State:

2.65%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$19,976
State:

$14,972
Average Total Payments
Here:

$4,200
Tennessee:

$4,309
Number of discharges: 32
Here:

5.05%
Tennessee:

2.17%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$36,970
Tennessee:

$28,176
Average Total Payments
This Hospital:

$6,181
State:

$6,835
Number of discharges: 26
Here:

4.10%
Tennessee:

2.04%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$21,446
State:

$16,359
Average Total Payments
This Hospital:

$4,077
Tennessee:

$4,325
Number of discharges: 15
Here:

2.37%
Tennessee:

3.25%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$24,849
State:

$20,711
Average Total Payments
Here:

$5,544
Tennessee:

$6,053
Number of discharges: 11
This Hospital:

1.74%
State:

1.86%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$27,950
Tennessee:

$19,150
Average Total Payments
This Hospital:

$5,836
State:

$6,090
Number of discharges: 24
This Hospital:

3.79%
State:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$30,337
State:

$29,962
Average Total Payments
This Hospital:

$8,278
Tennessee:

$8,869
Number of discharges: 29
This Hospital:

4.57%
Tennessee:

2.69%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$27,751
Tennessee:

$25,624
Average Total Payments
Here:

$6,016
Tennessee:

$6,993
Number of discharges: 17
This Hospital:

2.68%
State:

1.55%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$22,085
Tennessee:

$22,616
Average Total Payments
This Hospital:

$6,839
Tennessee:

$6,897
Number of discharges: 12
Here:

1.89%
Tennessee:

1.25%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$17,573
Tennessee:

$15,485
Average Total Payments
This Hospital:

$4,354
State:

$4,583
Number of discharges: 43
This Hospital:

6.78%
Tennessee:

3.34%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$44,283
Tennessee:

$48,672
Average Total Payments
Here:

$13,610
State:

$13,186
Number of discharges: 40
This Hospital:

6.31%
Tennessee:

5.32%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$93,830
Tennessee:

$110,867
Average Total Payments
Here:

$30,762
Tennessee:

$33,529
Number of discharges: 11
Here:

1.74%
Tennessee:

0.49%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$18,799
State:

$14,272
Average Total Payments
Here:

$3,901
State:

$4,148
Number of discharges: 20
This Hospital:

3.15%
State:

2.15%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$32,609
Tennessee:

$26,754
Average Total Payments
Here:

$7,298
Tennessee:

$7,625
Number of discharges: 13
Here:

2.05%
State:

1.78%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$23,176
Tennessee:

$17,917
Average Total Payments
This Hospital:

$4,714
State:

$4,923
Number of discharges: 16
This Hospital:

2.52%
State:

1.25%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$24,583
Tennessee:

$19,625
Average Total Payments
This Hospital:

$6,216
Tennessee:

$6,067
Number of discharges: 21
This Hospital:

3.31%
State:

2.21%
Renal Failure with Major Complications
Average Covered Charges
Here:

$41,449
State:

$30,685
Average Total Payments
Here:

$9,798
Tennessee:

$9,923
Number of discharges: 16
This Hospital:

2.52%
State:

1.65%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$28,182
Tennessee:

$27,845
Average Total Payments
Here:

$7,994
Tennessee:

$8,368
Number of discharges: 14
Here:

2.21%
State:

0.93%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$60,819
Tennessee:

$51,409
Average Total Payments
This Hospital:

$13,388
State:

$14,090
Number of discharges: 16
Here:

2.52%
State:

1.16%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$37,331
State:

$38,065
Average Total Payments
Here:

$11,136
Tennessee:

$11,398
Number of discharges: 28
Here:

4.42%
State:

4.50%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$25,370
State:

$20,741
Average Total Payments
This Hospital:

$5,738
Tennessee:

$5,942
Number of discharges: 41
Here:

6.47%
State:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$33,924
State:

$30,931
Average Total Payments
Here:

$8,067
State:

$8,698
Number of discharges: 23
This Hospital:

3.63%
Tennessee:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$16,391
State:

$15,203
Average Total Payments
Here:

$3,997
State:

$4,222
Number of discharges: 28
Here:

4.42%
State:

1.35%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$69,549
Tennessee:

$87,395
Average Total Payments
This Hospital:

$24,710
State:

$25,076
Number of discharges: 20
Here:

3.15%
Tennessee:

1.08%
Syncope and Collapse
Average Covered Charges
Here:

$17,337
Tennessee:

$17,657
Average Total Payments
This Hospital:

$4,097
State:

$4,362
Number of discharges: 15
Here:

2.37%
Tennessee:

1.51%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

5.300%
State:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.086%
Tennessee:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.005%
State:

0.080%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

3.900%
Tennessee:

3.454%

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