SISTERS OF CHARITY HOSPITAL - BUFFALO, NY

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Addresss:
2157 MAIN STREET
BUFFALO, NY, 14214
Phone (make sure to verify first before calling): (716) 862-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 12.33
Registered Professional Nurses : 320.08
Other Salaried Personnel : 820.00
Dieticians : 6.47
Occupational Therapists : 1.00
Physical Therapists : 11.36
Registered Pharmacists : 11.94
Respiratory Therapists : 1.00
Speech Pathologists Or Audiologists : 1.43
Physicians : 29.38
Medical Social Workers : 4.00
Physician Assistants : 7.14

Number Of Beds
Total: 413
Total Certified: 413
Rehabilitation Unit Beds: 15

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$16,240
New York:

$30,351
Average Total Payments
Here:

$8,848
State:

$10,049
Number of discharges: 16
This Hospital:

0.68%
New York:

0.64%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$23,988
State:

$46,975
Average Total Payments
This Hospital:

$11,883
New York:

$15,936
Number of discharges: 36
This Hospital:

1.54%
New York:

1.08%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$9,467
New York:

$19,866
Average Total Payments
Here:

$4,832
New York:

$6,537
Number of discharges: 11
Here:

0.47%
State:

0.33%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$9,078
State:

$15,244
Average Total Payments
Here:

$3,726
New York:

$5,248
Number of discharges: 15
This Hospital:

0.64%
State:

0.63%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$11,731
State:

$26,629
Average Total Payments
This Hospital:

$6,724
New York:

$9,363
Number of discharges: 19
Here:

0.81%
State:

0.30%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$13,938
State:

$23,060
Average Total Payments
This Hospital:

$5,422
State:

$8,106
Number of discharges: 12
Here:

0.51%
New York:

0.52%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$12,940
State:

$23,294
Average Total Payments
This Hospital:

$5,448
New York:

$7,529
Number of discharges: 43
Here:

1.84%
New York:

1.43%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$18,960
New York:

$34,476
Average Total Payments
Here:

$8,740
New York:

$11,180
Number of discharges: 30
This Hospital:

1.28%
State:

0.84%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$8,241
State:

$15,605
Average Total Payments
Here:

$3,714
New York:

$4,967
Number of discharges: 28
Here:

1.20%
New York:

1.64%
Cellulitis with Major Complications
Average Covered Charges
This Hospital:

$26,632
New York:

$41,293
Average Total Payments
Here:

$9,603
State:

$13,424
Number of discharges: 11
Here:

0.47%
State:

0.32%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$11,943
New York:

$21,478
Average Total Payments
This Hospital:

$5,594
State:

$7,326
Number of discharges: 68
This Hospital:

2.91%
State:

2.35%
Chest Pain
Average Covered Charges
This Hospital:

$8,514
New York:

$14,161
Average Total Payments
Here:

$3,513
New York:

$5,137
Number of discharges: 22
This Hospital:

0.94%
New York:

2.94%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$13,754
New York:

$23,013
Average Total Payments
Here:

$6,224
State:

$8,087
Number of discharges: 100
Here:

4.28%
New York:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$16,107
New York:

$30,592
Average Total Payments
This Hospital:

$7,579
State:

$10,182
Number of discharges: 46
Here:

1.97%
New York:

1.87%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$9,820
State:

$16,960
Average Total Payments
This Hospital:

$4,648
New York:

$6,071
Number of discharges: 31
This Hospital:

1.33%
State:

1.51%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$14,550
New York:

$32,366
Average Total Payments
This Hospital:

$6,924
New York:

$10,017
Number of discharges: 15
Here:

0.64%
New York:

1.38%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
This Hospital:

$10,271
State:

$26,465
Average Total Payments
Here:

$5,488
New York:

$8,210
Number of discharges: 12
This Hospital:

0.51%
New York:

0.35%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$13,450
State:

$28,514
Average Total Payments
This Hospital:

$5,768
New York:

$9,062
Number of discharges: 11
This Hospital:

0.47%
State:

0.71%
Diabetes with Complications
Average Covered Charges
This Hospital:

$16,119
New York:

$22,558
Average Total Payments
Here:

$5,240
New York:

$8,117
Number of discharges: 24
Here:

1.03%
New York:

0.89%
Dysequilibrium
Average Covered Charges
Here:

$8,693
State:

$17,870
Average Total Payments
This Hospital:

$4,067
State:

$5,966
Number of discharges: 15
This Hospital:

0.64%
State:

0.66%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$11,220
State:

$31,584
Average Total Payments
Here:

$7,387
State:

$11,035
Number of discharges: 14
Here:

0.60%
New York:

0.60%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$9,746
State:

$18,668
Average Total Payments
This Hospital:

$4,639
State:

$6,361
Number of discharges: 67
This Hospital:

2.87%
State:

3.99%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$11,362
New York:

$21,832
Average Total Payments
Here:

$7,262
New York:

$7,978
Number of discharges: 15
This Hospital:

0.64%
New York:

0.31%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$14,962
State:

$27,960
Average Total Payments
This Hospital:

$6,500
State:

$8,863
Number of discharges: 55
Here:

2.35%
New York:

1.98%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$27,881
State:

$50,004
Average Total Payments
This Hospital:

$11,063
New York:

$16,938
Number of discharges: 19
Here:

0.81%
New York:

0.73%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$8,229
State:

$19,019
Average Total Payments
Here:

$4,459
State:

$6,378
Number of discharges: 14
Here:

0.60%
New York:

0.59%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$11,669
State:

$25,800
Average Total Payments
Here:

$5,978
New York:

$7,975
Number of discharges: 24
Here:

1.03%
State:

0.56%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$7,479
State:

$18,125
Average Total Payments
Here:

$4,416
New York:

$5,409
Number of discharges: 12
This Hospital:

0.51%
New York:

0.44%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$15,161
State:

$26,907
Average Total Payments
This Hospital:

$6,773
State:

$9,020
Number of discharges: 113
This Hospital:

4.83%
New York:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$20,451
State:

$41,330
Average Total Payments
Here:

$9,602
New York:

$13,648
Number of discharges: 58
Here:

2.48%
New York:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$10,340
State:

$17,445
Average Total Payments
Here:

$4,518
State:

$5,979
Number of discharges: 27
This Hospital:

1.15%
New York:

1.37%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$18,747
State:

$44,953
Average Total Payments
Here:

$11,641
New York:

$15,635
Number of discharges: 18
This Hospital:

0.77%
New York:

0.97%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$69,832
New York:

$132,493
Average Total Payments
Here:

$34,625
State:

$53,759
Number of discharges: 34
This Hospital:

1.45%
New York:

0.61%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$16,887
New York:

$33,214
Average Total Payments
Here:

$7,769
State:

$10,434
Number of discharges: 39
Here:

1.67%
New York:

1.22%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$33,474
New York:

$55,434
Average Total Payments
Here:

$12,941
State:

$18,455
Number of discharges: 23
Here:

0.98%
State:

0.82%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$17,483
State:

$24,933
Average Total Payments
This Hospital:

$5,339
New York:

$7,235
Number of discharges: 11
Here:

0.47%
State:

0.66%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$20,359
State:

$33,952
Average Total Payments
This Hospital:

$8,175
New York:

$11,059
Number of discharges: 11
Here:

0.47%
State:

0.79%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$12,114
State:

$21,451
Average Total Payments
This Hospital:

$5,073
New York:

$7,036
Number of discharges: 44
Here:

1.88%
New York:

2.87%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
This Hospital:

$39,719
New York:

$70,136
Average Total Payments
This Hospital:

$19,670
New York:

$26,875
Number of discharges: 37
Here:

1.58%
New York:

0.41%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$22,644
State:

$45,478
Average Total Payments
Here:

$13,888
New York:

$17,066
Number of discharges: 138
This Hospital:

5.90%
New York:

4.46%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$38,785
State:

$61,440
Average Total Payments
Here:

$16,990
New York:

$21,855
Number of discharges: 20
This Hospital:

0.86%
New York:

0.58%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$95,353
State:

$128,517
Average Total Payments
This Hospital:

$40,517
State:

$46,905
Number of discharges: 19
This Hospital:

0.81%
New York:

0.47%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$10,494
New York:

$23,275
Average Total Payments
This Hospital:

$5,302
New York:

$7,174
Number of discharges: 25
Here:

1.07%
New York:

1.10%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$15,694
New York:

$31,477
Average Total Payments
This Hospital:

$7,013
State:

$11,182
Number of discharges: 13
This Hospital:

0.56%
New York:

0.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$9,725
State:

$18,413
Average Total Payments
Here:

$4,396
New York:

$6,139
Number of discharges: 39
Here:

1.67%
State:

2.44%
Other Circulatory System Diagnoses with Complications
Average Covered Charges
Here:

$9,228
New York:

$27,648
Average Total Payments
Here:

$5,839
New York:

$9,190
Number of discharges: 11
Here:

0.47%
New York:

0.26%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$21,385
State:

$46,800
Average Total Payments
Here:

$11,300
New York:

$17,465
Number of discharges: 24
Here:

1.03%
New York:

0.71%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$27,543
New York:

$63,356
Average Total Payments
Here:

$15,706
State:

$22,153
Number of discharges: 59
This Hospital:

2.52%
New York:

0.53%
Other Vascular Procedures with Major Complications
Average Covered Charges
Here:

$54,460
State:

$80,222
Average Total Payments
This Hospital:

$20,502
New York:

$30,467
Number of discharges: 24
Here:

1.03%
State:

0.53%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$14,802
State:

$36,373
Average Total Payments
This Hospital:

$10,376
New York:

$14,644
Number of discharges: 29
Here:

1.24%
New York:

0.40%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$12,517
New York:

$28,607
Average Total Payments
This Hospital:

$6,174
State:

$9,257
Number of discharges: 21
Here:

0.90%
New York:

0.64%
Peripheral Vascular Disorders without Complications
Average Covered Charges
This Hospital:

$9,468
State:

$21,301
Average Total Payments
This Hospital:

$4,159
State:

$6,211
Number of discharges: 20
Here:

0.86%
State:

0.26%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$32,824
New York:

$63,474
Average Total Payments
Here:

$16,306
State:

$22,092
Number of discharges: 11
Here:

0.47%
State:

0.41%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$24,442
State:

$32,228
Average Total Payments
Here:

$9,894
New York:

$10,299
Number of discharges: 15
This Hospital:

0.64%
State:

0.89%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$9,605
New York:

$21,786
Average Total Payments
This Hospital:

$5,192
New York:

$7,426
Number of discharges: 35
Here:

1.50%
State:

1.60%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$17,775
New York:

$27,775
Average Total Payments
Here:

$6,598
New York:

$9,215
Number of discharges: 47
Here:

2.01%
State:

1.91%
Renal Failure with Major Complications
Average Covered Charges
Here:

$29,598
State:

$42,937
Average Total Payments
This Hospital:

$11,021
New York:

$15,655
Number of discharges: 33
Here:

1.41%
State:

1.29%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$22,925
New York:

$34,266
Average Total Payments
Here:

$9,109
New York:

$11,846
Number of discharges: 14
This Hospital:

0.60%
State:

0.66%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$28,167
State:

$51,542
Average Total Payments
This Hospital:

$13,156
New York:

$17,543
Number of discharges: 13
This Hospital:

0.56%
State:

0.66%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$49,124
State:

$53,629
Average Total Payments
Here:

$16,224
State:

$20,887
Number of discharges: 25
Here:

1.07%
New York:

0.82%
Seizures without Major Complications
Average Covered Charges
Here:

$8,644
State:

$24,411
Average Total Payments
This Hospital:

$4,832
New York:

$7,634
Number of discharges: 17
Here:

0.73%
New York:

1.03%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$116,428
New York:

$126,634
Average Total Payments
Here:

$43,675
New York:

$59,441
Number of discharges: 14
Here:

0.60%
New York:

0.67%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$28,254
State:

$47,465
Average Total Payments
This Hospital:

$12,520
State:

$17,315
Number of discharges: 155
Here:

6.63%
New York:

5.04%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$15,172
New York:

$29,226
Average Total Payments
Here:

$7,398
State:

$9,822
Number of discharges: 72
This Hospital:

3.08%
State:

1.68%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$11,364
State:

$18,747
Average Total Payments
This Hospital:

$4,397
New York:

$6,160
Number of discharges: 11
Here:

0.47%
New York:

0.89%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$13,031
New York:

$24,560
Average Total Payments
This Hospital:

$6,420
New York:

$8,494
Number of discharges: 66
This Hospital:

2.82%
State:

2.61%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$24,282
New York:

$38,332
Average Total Payments
This Hospital:

$9,500
New York:

$12,495
Number of discharges: 30
This Hospital:

1.28%
State:

1.49%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$12,807
State:

$17,401
Average Total Payments
This Hospital:

$4,585
New York:

$5,941
Number of discharges: 20
This Hospital:

0.86%
State:

1.04%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$31,634
New York:

$74,410
Average Total Payments
This Hospital:

$24,785
State:

$31,590
Number of discharges: 31
Here:

1.33%
State:

0.50%
Syncope and Collapse
Average Covered Charges
Here:

$9,005
State:

$19,174
Average Total Payments
Here:

$4,604
State:

$6,619
Number of discharges: 64
Here:

2.74%
State:

3.39%
Transient Ischemia
Average Covered Charges
Here:

$9,445
New York:

$20,693
Average Total Payments
This Hospital:

$4,770
New York:

$6,227
Number of discharges: 23
Here:

0.98%
State:

1.33%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.426%
New York:

0.660%
Blood infection from a catheter in a large vein
Here:

0.426%
State:

0.435%
Infection from a Urinary Catheter
This Hospital:

1.024%
New York:

0.461%
Severe pressure sores (bed sores)
This Hospital:

0.171%
State:

0.452%
Signs of Uncontrolled Blood Sugar
Here:

0.085%
New York:

0.165%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

97.0%
State:

99.0%
Percent of Patients Given Aspirin at Discharge
Here:

94.0%
New York:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

87.0%
State:

96.4%
Percent of Patients Given Beta Blocker at Discharge
Here:

99.0%
New York:

98.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

13
New York:

10
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

72
State:

76
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

97.3%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

96.0%
New York:

96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New York:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
State:

94.8%
Percent of Patients Given Discharge Instructions
Here:

85.0%
New York:

92.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

94.0%
New York:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
State:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

95.0%
New York:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

99.0%
New York:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

98.0%
State:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

95.0%
New York:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
New York:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
New York:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
State:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
New York:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

96.0%
State:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

93.0%
New York:

95.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

94.0%
State:

94.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
State:

94.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
New York:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.2%
State:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

9.9%
New York:

11.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

9.5%
State:

11.6%
30-Day Readmission Rates from Heart Attack
Here:

20.0%
New York:

20.9%
30-Day Readmission Rates from Heart Failure
Here:

26.9%
State:

26.4%
30-Day Readmission Rates from Pneumonia
Here:

18.4%
New York:

19.8%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
New York:

7%
Usually
This Hospital:

20%
New York:

20%
Always
This Hospital:

76%
State:

73%

How often did doctors communicate well with patients?

Sometimes or never
Here:

7%
New York:

6%
Usually
This Hospital:

18%
New York:

17%
Always
Here:

75%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

13%
State:

15%
Usually
This Hospital:

30%
New York:

27%
Always
This Hospital:

57%
State:

58%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
State:

9%
Usually
Here:

25%
State:

25%
Always
Here:

68%
State:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

26%
State:

24%
Usually
Here:

18%
State:

18%
Always
Here:

56%
New York:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

12%
New York:

11%
Usually
Here:

28%
State:

22%
Always
This Hospital:

60%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

18%
State:

17%
Usually
This Hospital:

36%
State:

34%
Always
Here:

46%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
State:

81%
No
Here:

15%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
New York:

12%
7 or 8
This Hospital:

29%
State:

27%
9 or 10
This Hospital:

62%
State:

61%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
New York:

7%
Yes, probably
This Hospital:

24%
New York:

29%
Yes, definitely
This Hospital:

71%
State:

64%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

10.100%
State:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.037%
New York:

0.112%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.012%
New York:

0.030%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

7.800%
State:

5.961%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

0.600%
New York:

3.854%

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