SHENANDOAH MEDICAL CENTER (SHENANDOAH, IA) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 21%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	2%
Iowa:	3%

Usually

This Hospital:	23%
Iowa:	17%

Always

This Hospital:	75%
State:	80%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
Iowa:	3%

Usually

This Hospital:	13%
State:	13%

Always

Here:	85%
State:	84%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	12%
State:	6%

Usually

This Hospital:	31%
State:	25%

Always

Here:	57%
State:	69%

How often was patients' pain well controlled?

Sometimes or never

Here:	4%
State:	5%

Usually

Here:	42%
Iowa:	24%

Always

Here:	54%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	19%
State:	15%

Usually

This Hospital:	22%
State:	21%

Always

Here:	59%
Iowa:	64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	11%
Iowa:	6%

Usually

This Hospital:	19%
State:	16%

Always

Here:	70%
Iowa:	78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	12%
State:	7%

Usually

This Hospital:	43%
State:	30%

Always

Here:	45%
Iowa:	63%

Were patients given information about what to do during their recovery at home?

Yes

Here:	76%
Iowa:	85%

This Hospital:	24%
State:	15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	15%
State:	6%

7 or 8

This Hospital:	28%
Iowa:	20%

9 or 10

This Hospital:	57%
State:	74%

Would patients recommend the hospital to friends and family?

Here:	7%
State:	3%

Yes, probably

This Hospital:	32%
State:	22%

Yes, definitely

Here:	61%
State:	75%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	73.0%
Iowa:	96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	100.0%
State:	97.4%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	92.0%
Iowa:	97.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	97.0%
State:	93.4%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	85.0%
State:	91.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	93.0%
Iowa:	94.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	100.0%
State:	97.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	95.0%
State:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	91.0%
Iowa:	98.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	88.0%
Iowa:	96.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	88.0%
State:	97.2%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Iowa:	99.8%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	100.0%
State:	99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Hospital:	12.0%
Iowa:	12.0%

30-Day Mortality Rates from Pneumonia

Here:	11.1%
State:	12.0%

30-Day Readmission Rates from Heart Failure

Here:	24.8%
Iowa:	23.7%

30-Day Readmission Rates from Pneumonia

Here:	16.9%
State:	17.9%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	15.900%
State:	8.069%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.043%
State:	0.138%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.004%
Iowa:	0.031%

SHENANDOAH MEDICAL CENTER - SHENANDOAH, IA

Hospital Consumer Assessment of Healthcare Providers

Process of Care

Heart Failure

Pneumonia

Surgery

Outcome of Care

Use of Medical Imaging

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