SHENANDOAH MEDICAL CENTER - SHENANDOAH, IA

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Addresss:
300 PERSHING AVENUE
SHENANDOAH, IA, 51601
Phone (make sure to verify first before calling): (712) 246-1230

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 1.00
Registered Professional Nurses : 5.00
Other Salaried Personnel : 14.00
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Dieticians : 2.00
Occupational Therapists : 1.00
Physical Therapists : 2.00
Respiratory Therapists : 1.00
Physicians : 6.00
Medical Laboratory Technologists : 1.00
Diagnostic Radiology Technicians : 1.00
Nurse Practitioners: 1.00
Psychologists : 1.00

Number Of Beds
Total: 31
Total Certified: 31
Psychiatric Unit Beds: 6

Provided Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Geriatric Psychiatric Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Medicare Certified Transplant Center Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 21%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

2%
Iowa:

3%
Usually
This Hospital:

23%
Iowa:

17%
Always
This Hospital:

75%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
Iowa:

3%
Usually
This Hospital:

13%
State:

13%
Always
Here:

85%
State:

84%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
State:

6%
Usually
This Hospital:

31%
State:

25%
Always
Here:

57%
State:

69%

How often was patients' pain well controlled?

Sometimes or never
Here:

4%
State:

5%
Usually
Here:

42%
Iowa:

24%
Always
Here:

54%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
State:

15%
Usually
This Hospital:

22%
State:

21%
Always
Here:

59%
Iowa:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

11%
Iowa:

6%
Usually
This Hospital:

19%
State:

16%
Always
Here:

70%
Iowa:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

12%
State:

7%
Usually
This Hospital:

43%
State:

30%
Always
Here:

45%
Iowa:

63%

Were patients given information about what to do during their recovery at home?

Yes
Here:

76%
Iowa:

85%
No
This Hospital:

24%
State:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

15%
State:

6%
7 or 8
This Hospital:

28%
Iowa:

20%
9 or 10
This Hospital:

57%
State:

74%

Would patients recommend the hospital to friends and family?

No
Here:

7%
State:

3%
Yes, probably
This Hospital:

32%
State:

22%
Yes, definitely
Here:

61%
State:

75%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

73.0%
Iowa:

96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

97.4%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

92.0%
Iowa:

97.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
State:

93.4%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

85.0%
State:

91.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

93.0%
Iowa:

94.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

97.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

95.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

91.0%
Iowa:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

88.0%
Iowa:

96.3%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

88.0%
State:

97.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Iowa:

99.8%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

12.0%
Iowa:

12.0%
30-Day Mortality Rates from Pneumonia
Here:

11.1%
State:

12.0%
30-Day Readmission Rates from Heart Failure
Here:

24.8%
Iowa:

23.7%
30-Day Readmission Rates from Pneumonia
Here:

16.9%
State:

17.9%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

15.900%
State:

8.069%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.043%
State:

0.138%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.004%
Iowa:

0.031%

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