SHASTA REGIONAL MEDICAL CENTER - REDDING, CA

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Addresss:
1100 BUTTE ST
REDDING, CA, 96001
Phone (make sure to verify first before calling): (530) 244-5454

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

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Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$41,135
State:

$55,746
Average Total Payments
Here:

$8,912
California:

$9,903
Number of discharges: 15
This Hospital:

0.50%
State:

0.48%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$77,607
California:

$83,364
Average Total Payments
This Hospital:

$14,143
California:

$15,491
Number of discharges: 36
This Hospital:

1.20%
California:

0.94%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$46,210
State:

$40,505
Average Total Payments
Here:

$6,217
State:

$6,444
Number of discharges: 11
This Hospital:

0.37%
State:

0.21%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$26,465
State:

$28,823
Average Total Payments
This Hospital:

$4,495
California:

$4,913
Number of discharges: 70
This Hospital:

2.33%
California:

0.40%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$30,180
California:

$39,980
Average Total Payments
This Hospital:

$6,466
State:

$7,146
Number of discharges: 60
Here:

2.00%
State:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$45,854
State:

$59,369
Average Total Payments
This Hospital:

$9,513
State:

$10,810
Number of discharges: 38
Here:

1.26%
California:

0.79%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$24,683
California:

$28,713
Average Total Payments
This Hospital:

$4,401
State:

$4,819
Number of discharges: 23
Here:

0.77%
California:

1.18%
Cellulitis with Major Complications
Average Covered Charges
This Hospital:

$43,343
State:

$67,232
Average Total Payments
This Hospital:

$10,985
California:

$12,858
Number of discharges: 29
Here:

0.97%
State:

0.28%
Cellulitis without Major Complications
Average Covered Charges
Here:

$33,465
California:

$36,707
Average Total Payments
Here:

$6,380
State:

$7,245
Number of discharges: 35
This Hospital:

1.17%
State:

2.08%
Chest Pain
Average Covered Charges
Here:

$30,199
California:

$29,034
Average Total Payments
This Hospital:

$4,240
California:

$4,742
Number of discharges: 19
This Hospital:

0.63%
State:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$36,804
California:

$46,809
Average Total Payments
Here:

$7,339
State:

$8,290
Number of discharges: 31
Here:

1.03%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$32,093
California:

$58,013
Average Total Payments
Here:

$9,047
California:

$10,305
Number of discharges: 35
This Hospital:

1.17%
California:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$35,327
State:

$35,163
Average Total Payments
This Hospital:

$5,566
California:

$6,206
Number of discharges: 12
This Hospital:

0.40%
State:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$51,785
State:

$62,234
Average Total Payments
Here:

$8,387
State:

$9,681
Number of discharges: 53
This Hospital:

1.76%
California:

1.28%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
This Hospital:

$29,863
California:

$42,162
Average Total Payments
This Hospital:

$7,066
State:

$7,743
Number of discharges: 64
Here:

2.13%
State:

0.28%
Diabetes with Complications
Average Covered Charges
Here:

$34,566
State:

$38,964
Average Total Payments
Here:

$6,382
California:

$7,470
Number of discharges: 18
This Hospital:

0.60%
State:

0.69%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
This Hospital:

$36,604
State:

$49,068
Average Total Payments
Here:

$7,778
California:

$8,923
Number of discharges: 30
This Hospital:

1.00%
State:

0.22%
Dysequilibrium
Average Covered Charges
Here:

$28,560
State:

$32,624
Average Total Payments
Here:

$4,926
California:

$5,257
Number of discharges: 14
This Hospital:

0.47%
State:

0.23%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$43,222
California:

$55,838
Average Total Payments
This Hospital:

$8,905
California:

$10,485
Number of discharges: 27
Here:

0.90%
California:

0.67%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$28,780
California:

$36,899
Average Total Payments
This Hospital:

$5,530
State:

$6,233
Number of discharges: 132
This Hospital:

4.39%
California:

3.09%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$74,094
California:

$54,275
Average Total Payments
Here:

$7,852
State:

$8,252
Number of discharges: 13
This Hospital:

0.43%
State:

0.36%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$36,727
State:

$37,991
Average Total Payments
Here:

$5,515
State:

$6,089
Number of discharges: 11
Here:

0.37%
State:

0.25%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$40,157
State:

$46,039
Average Total Payments
This Hospital:

$7,900
California:

$8,685
Number of discharges: 53
This Hospital:

1.76%
State:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$61,385
State:

$80,936
Average Total Payments
This Hospital:

$13,194
State:

$15,696
Number of discharges: 41
Here:

1.36%
California:

0.79%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$24,916
State:

$31,715
Average Total Payments
Here:

$5,509
State:

$5,899
Number of discharges: 18
This Hospital:

0.60%
California:

0.44%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$33,707
State:

$44,086
Average Total Payments
This Hospital:

$7,204
State:

$8,042
Number of discharges: 50
This Hospital:

1.66%
California:

0.72%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$34,871
California:

$47,292
Average Total Payments
Here:

$7,855
State:

$8,831
Number of discharges: 91
This Hospital:

3.03%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$54,063
California:

$70,963
Average Total Payments
This Hospital:

$11,235
California:

$13,159
Number of discharges: 121
Here:

4.03%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$24,761
California:

$32,995
Average Total Payments
Here:

$5,283
State:

$5,851
Number of discharges: 13
Here:

0.43%
State:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$105,430
State:

$88,197
Average Total Payments
Here:

$14,168
State:

$15,201
Number of discharges: 28
This Hospital:

0.93%
California:

1.05%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
Here:

$111,134
California:

$139,101
Average Total Payments
Here:

$21,193
California:

$25,918
Number of discharges: 29
Here:

0.97%
State:

0.25%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$297,876
State:

$260,329
Average Total Payments
This Hospital:

$43,076
State:

$51,393
Number of discharges: 50
This Hospital:

1.66%
California:

0.87%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$39,985
California:

$55,669
Average Total Payments
Here:

$8,795
State:

$9,837
Number of discharges: 45
This Hospital:

1.50%
State:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$51,268
State:

$95,326
Average Total Payments
Here:

$13,510
California:

$17,327
Number of discharges: 28
This Hospital:

0.93%
State:

1.11%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$37,417
California:

$42,438
Average Total Payments
Here:

$6,320
California:

$6,978
Number of discharges: 14
Here:

0.47%
State:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$45,409
California:

$52,262
Average Total Payments
Here:

$9,017
State:

$10,172
Number of discharges: 39
Here:

1.30%
State:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$30,422
California:

$36,114
Average Total Payments
This Hospital:

$6,518
State:

$6,728
Number of discharges: 53
This Hospital:

1.76%
California:

2.98%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
Here:

$78,443
State:

$83,366
Average Total Payments
This Hospital:

$13,103
State:

$14,137
Number of discharges: 17
This Hospital:

0.57%
State:

0.25%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$43,771
State:

$59,926
Average Total Payments
Here:

$9,727
California:

$10,745
Number of discharges: 20
This Hospital:

0.67%
State:

0.36%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$174,044
State:

$155,449
Average Total Payments
This Hospital:

$23,593
California:

$27,698
Number of discharges: 21
This Hospital:

0.70%
California:

0.22%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$158,240
State:

$88,239
Average Total Payments
This Hospital:

$16,192
California:

$17,187
Number of discharges: 134
This Hospital:

4.46%
California:

6.26%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$115,709
California:

$124,615
Average Total Payments
This Hospital:

$19,608
California:

$22,968
Number of discharges: 15
This Hospital:

0.50%
California:

0.69%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$221,469
California:

$258,767
Average Total Payments
Here:

$37,048
California:

$49,384
Number of discharges: 24
Here:

0.80%
California:

0.51%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$36,127
State:

$42,156
Average Total Payments
This Hospital:

$6,305
California:

$6,908
Number of discharges: 29
Here:

0.97%
California:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$34,779
State:

$49,218
Average Total Payments
Here:

$8,789
California:

$10,092
Number of discharges: 29
This Hospital:

0.97%
California:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$25,186
California:

$32,446
Average Total Payments
Here:

$5,305
State:

$5,975
Number of discharges: 62
Here:

2.06%
California:

2.21%
Other Circulatory System Diagnoses with Complications
Average Covered Charges
This Hospital:

$33,755
State:

$51,984
Average Total Payments
This Hospital:

$7,197
State:

$9,172
Number of discharges: 11
Here:

0.37%
California:

0.18%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$42,657
California:

$89,034
Average Total Payments
This Hospital:

$13,343
State:

$17,349
Number of discharges: 13
Here:

0.43%
State:

0.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$37,907
State:

$49,604
Average Total Payments
Here:

$7,663
State:

$8,812
Number of discharges: 22
This Hospital:

0.73%
California:

0.66%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$79,872
California:

$76,730
Average Total Payments
Here:

$12,172
State:

$15,378
Number of discharges: 14
This Hospital:

0.47%
State:

0.34%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$112,397
California:

$124,507
Average Total Payments
This Hospital:

$18,514
California:

$21,685
Number of discharges: 14
This Hospital:

0.47%
State:

0.44%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$154,337
California:

$141,530
Average Total Payments
Here:

$23,171
California:

$28,554
Number of discharges: 14
Here:

0.47%
California:

0.56%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$71,077
California:

$82,284
Average Total Payments
This Hospital:

$12,453
State:

$13,731
Number of discharges: 13
This Hospital:

0.43%
State:

0.30%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
Here:

$136,623
California:

$166,637
Average Total Payments
This Hospital:

$24,518
California:

$28,878
Number of discharges: 21
This Hospital:

0.70%
California:

0.42%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$120,708
State:

$102,086
Average Total Payments
This Hospital:

$15,181
State:

$16,769
Number of discharges: 59
This Hospital:

1.96%
State:

1.40%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$42,331
State:

$46,464
Average Total Payments
Here:

$7,537
California:

$8,334
Number of discharges: 24
This Hospital:

0.80%
State:

0.45%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$111,560
State:

$107,281
Average Total Payments
This Hospital:

$20,074
State:

$22,071
Number of discharges: 26
Here:

0.87%
California:

0.47%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
Here:

$89,662
State:

$78,140
Average Total Payments
This Hospital:

$15,655
California:

$16,377
Number of discharges: 20
This Hospital:

0.67%
State:

0.41%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
This Hospital:

$57,113
State:

$68,498
Average Total Payments
Here:

$11,388
California:

$12,969
Number of discharges: 29
Here:

0.97%
California:

0.29%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$22,535
State:

$32,752
Average Total Payments
This Hospital:

$4,833
California:

$5,599
Number of discharges: 14
This Hospital:

0.47%
State:

0.35%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$37,895
California:

$64,758
Average Total Payments
This Hospital:

$9,875
State:

$11,179
Number of discharges: 124
This Hospital:

4.13%
State:

1.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$27,490
California:

$35,878
Average Total Payments
This Hospital:

$6,135
California:

$7,039
Number of discharges: 19
This Hospital:

0.63%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$36,755
State:

$48,439
Average Total Payments
Here:

$7,858
California:

$8,967
Number of discharges: 51
This Hospital:

1.70%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$57,766
California:

$72,128
Average Total Payments
This Hospital:

$12,561
State:

$14,548
Number of discharges: 79
This Hospital:

2.63%
State:

1.48%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$61,557
California:

$101,885
Average Total Payments
Here:

$15,104
California:

$17,925
Number of discharges: 70
Here:

2.33%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$302,833
State:

$262,024
Average Total Payments
This Hospital:

$38,433
California:

$48,700
Number of discharges: 13
Here:

0.43%
State:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$102,197
California:

$120,888
Average Total Payments
Here:

$17,447
State:

$21,006
Number of discharges: 23
Here:

0.77%
State:

0.92%
Seizures without Major Complications
Average Covered Charges
Here:

$34,430
California:

$38,752
Average Total Payments
Here:

$5,874
State:

$6,932
Number of discharges: 18
This Hospital:

0.60%
State:

0.59%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$439,266
State:

$277,564
Average Total Payments
This Hospital:

$49,858
State:

$53,075
Number of discharges: 14
Here:

0.47%
State:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$73,607
State:

$90,173
Average Total Payments
This Hospital:

$14,337
State:

$16,748
Number of discharges: 215
Here:

7.16%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$35,394
California:

$50,385
Average Total Payments
Here:

$8,813
California:

$9,612
Number of discharges: 56
Here:

1.86%
State:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$32,581
State:

$48,755
Average Total Payments
This Hospital:

$7,719
State:

$8,695
Number of discharges: 38
This Hospital:

1.26%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$47,703
California:

$70,362
Average Total Payments
Here:

$11,276
State:

$12,496
Number of discharges: 140
This Hospital:

4.66%
State:

1.89%
Syncope and Collapse
Average Covered Charges
Here:

$31,050
California:

$37,038
Average Total Payments
This Hospital:

$5,529
California:

$6,233
Number of discharges: 17
Here:

0.57%
State:

1.60%
Transient Ischemia
Average Covered Charges
Here:

$32,184
California:

$37,396
Average Total Payments
This Hospital:

$5,637
State:

$6,120
Number of discharges: 33
This Hospital:

1.10%
California:

0.94%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
California:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

96.8%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

99.0%
California:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

95.0%
State:

93.9%
Patients Given a Prescription for a Statin at Discharge
Here:

99.0%
California:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.2%
Percent of Patients Given Discharge Instructions
Here:

100.0%
State:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

99.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

96.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

99.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
California:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

98.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
California:

96.9%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
This Hospital:

97.0%
California:

94.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

98.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.8%
State:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.0%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

9.1%
California:

11.7%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.6%
State:

19.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.9%
State:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.8%
California:

18.3%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
This Hospital:

0.113%
California:

0.198%
Falls and injuries
Here:

0.113%
California:

0.625%
Infection from a Urinary Catheter
Here:

0.225%
California:

0.608%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.004%
State:

0.170%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 24%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

7%
Usually
Here:

20%
State:

21%
Always
Here:

75%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

8%
State:

6%
Usually
Here:

21%
California:

17%
Always
Here:

71%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

12%
State:

13%
Usually
This Hospital:

32%
State:

28%
Always
This Hospital:

56%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
California:

8%
Usually
Here:

26%
State:

25%
Always
This Hospital:

66%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

21%
State:

23%
Usually
Here:

18%
California:

19%
Always
Here:

61%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

12%
State:

10%
Usually
Here:

21%
State:

21%
Always
This Hospital:

67%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

16%
California:

18%
Usually
This Hospital:

36%
California:

33%
Always
This Hospital:

48%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

81%
California:

81%
No
Here:

19%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

8%
State:

10%
7 or 8
Here:

26%
State:

24%
9 or 10
This Hospital:

66%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
State:

7%
Yes, probably
This Hospital:

23%
State:

24%
Yes, definitely
This Hospital:

72%
State:

69%

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