SAMPSON REGIONAL MEDICAL CENTER (CLINTON, NC) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 24%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	3%
North Carolina:	4%

Usually

This Hospital:	14%
State:	16%

Always

This Hospital:	83%
State:	80%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
State:	4%

Usually

Here:	12%
North Carolina:	13%

Always

Here:	86%
State:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	12%
North Carolina:	9%

Usually

This Hospital:	26%
State:	24%

Always

Here:	62%
North Carolina:	67%

How often was patients' pain well controlled?

Sometimes or never

Here:	4%
North Carolina:	7%

Usually

This Hospital:	19%
North Carolina:	22%

Always

Here:	77%
North Carolina:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	17%
State:	19%

Usually

This Hospital:	18%
State:	16%

Always

Here:	65%
State:	65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	11%
North Carolina:	10%

Usually

This Hospital:	23%
State:	19%

Always

This Hospital:	66%
State:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	8%
State:	9%

Usually

This Hospital:	23%
State:	28%

Always

This Hospital:	69%
North Carolina:	63%

Were patients given information about what to do during their recovery at home?

Yes

Here:	86%
State:	84%

Here:	14%
State:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	9%
State:	7%

7 or 8

This Hospital:	26%
State:	23%

9 or 10

Here:	65%
North Carolina:	70%

Would patients recommend the hospital to friends and family?

This Hospital:	5%
North Carolina:	5%

Yes, probably

Here:	33%
State:	24%

Yes, definitely

Here:	62%
North Carolina:	71%

Hospital Acquired Conditions

Falls and injuries

This Hospital:	0.282%
State:	0.641%

Blood infection from a catheter in a large vein

Here:	0.564%
State:	0.418%

Infection from a Urinary Catheter

This Hospital:	0.282%
State:	0.553%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	47.100%
State:	33.381%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	4.500%
State:	8.387%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.355%
North Carolina:	0.085%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.126%
State:	0.026%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

This Hospital:	5.000%
State:	5.566%

Outpatients with brain CT scans who got a sinus CT scan at the same time

Here:	1.300%
State:	2.465%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	12
North Carolina:	8

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	95.0%
North Carolina:	96.2%

Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival

Here:	64
State:	66

Median Time to Fibrinolysis

Here:	21
North Carolina:	26

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
State:	99.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	92.0%
State:	97.3%

Percent of Patients Given Discharge Instructions

This Hospital:	89.0%
State:	93.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	97.0%
State:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	93.0%
North Carolina:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	97.0%
State:	95.8%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	97.0%
North Carolina:	95.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	96.0%
North Carolina:	97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	92.0%
State:	98.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	97.0%
State:	97.7%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	85.0%
North Carolina:	99.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	85.0%
North Carolina:	97.5%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	91.0%
North Carolina:	98.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.9%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	86.0%
North Carolina:	96.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	94.0%
North Carolina:	97.6%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	83.0%
State:	97.7%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	75.0%
State:	96.7%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	98.0%
State:	99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	16.4%
State:	15.2%

30-Day Mortality Rates from Heart Failure

This Hospital:	9.5%
State:	11.5%

30-Day Mortality Rates from Pneumonia

This Hospital:	11.2%
North Carolina:	12.5%

30-Day Readmission Rates from Heart Attack

This Hospital:	18.7%
North Carolina:	19.6%

30-Day Readmission Rates from Heart Failure

This Hospital:	22.4%
State:	24.1%

30-Day Readmission Rates from Pneumonia

Here:	17.1%
North Carolina:	18.8%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications

Average Covered Charges

This Hospital:	$14,858
North Carolina:	$31,268

Average Total Payments

Here:	$8,795
North Carolina:	$12,140

Number of discharges: 16

This Hospital:	1.26%
State:	1.10%

Cardiac Arrhythmia and Conduction Disorders with Complications

Average Covered Charges

Here:	$13,080
North Carolina:	$14,669

Average Total Payments

This Hospital:	$5,398
North Carolina:	$5,810

Number of discharges: 21

Here:	1.65%
North Carolina:	1.66%

Cardiac Arrhythmia and Conduction Disorders with Major Complications

Average Covered Charges

This Hospital:	$19,103
North Carolina:	$22,422

Average Total Payments

This Hospital:	$7,841
State:	$8,780

Number of discharges: 11

Here:	0.86%
North Carolina:	1.07%

Cellulitis without Major Complications

Average Covered Charges

This Hospital:	$9,956
State:	$13,979

Average Total Payments

This Hospital:	$5,358
State:	$5,681

Number of discharges: 29

Here:	2.28%
North Carolina:	1.56%

Chest Pain

Average Covered Charges

Here:	$13,305
State:	$12,542

Average Total Payments

Here:	$3,643
North Carolina:	$3,788

Number of discharges: 32

This Hospital:	2.51%
North Carolina:	2.07%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

Here:	$13,970
North Carolina:	$16,598

Average Total Payments

This Hospital:	$6,481
State:	$6,474

Number of discharges: 21

This Hospital:	1.65%
North Carolina:	1.95%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

This Hospital:	$16,206
North Carolina:	$20,025

Average Total Payments

Here:	$7,492
North Carolina:	$7,977

Number of discharges: 41

This Hospital:	3.22%
State:	2.12%

Chronic Obstructive Pulmonary Disease without Complications

Average Covered Charges

Here:	$10,167
State:	$13,090

Average Total Payments

Here:	$4,906
State:	$4,841

Number of discharges: 25

Here:	1.96%
North Carolina:	1.35%

Diabetes with Complications

Average Covered Charges

This Hospital:	$13,235
North Carolina:	$14,802

Average Total Payments

This Hospital:	$5,015
North Carolina:	$5,742

Number of discharges: 14

This Hospital:	1.10%
North Carolina:	0.86%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

This Hospital:	$12,449
State:	$14,805

Average Total Payments

Here:	$4,736
State:	$5,010

Number of discharges: 30

This Hospital:	2.35%
State:	3.29%

G.I. Hemorrhage with Complications

Average Covered Charges

This Hospital:	$18,122
North Carolina:	$17,587

Average Total Payments

This Hospital:	$6,808
State:	$6,877

Number of discharges: 37

This Hospital:	2.90%
State:	2.04%

G.I. Hemorrhage with Major Complications

Average Covered Charges

Here:	$29,375
State:	$30,201

Average Total Payments

Here:	$11,343
North Carolina:	$12,281

Number of discharges: 13

This Hospital:	1.02%
State:	0.73%

G.I. Obstruction with Complications

Average Covered Charges

This Hospital:	$14,352
State:	$16,501

Average Total Payments

Here:	$6,364
State:	$6,542

Number of discharges: 11

Here:	0.86%
North Carolina:	0.62%

Heart Failure and Shock with Complications

Average Covered Charges

Here:	$12,112
State:	$16,617

Average Total Payments

This Hospital:	$6,617
North Carolina:	$6,986

Number of discharges: 92

Here:	7.22%
State:	3.07%

Heart Failure and Shock with Major Complications

Average Covered Charges

Here:	$20,401
North Carolina:	$23,957

Average Total Payments

Here:	$9,666
State:	$10,019

Number of discharges: 64

This Hospital:	5.02%
North Carolina:	3.02%

Heart Failure and Shock without Complications

Average Covered Charges

Here:	$10,665
North Carolina:	$12,262

Average Total Payments

This Hospital:	$4,615
North Carolina:	$4,640

Number of discharges: 31

Here:	2.43%
North Carolina:	1.14%

Hip and Femur Procedures Except Major Joint with Complications

Average Covered Charges

Here:	$22,990
State:	$36,549

Average Total Payments

This Hospital:	$11,872
State:	$12,287

Number of discharges: 25

Here:	1.96%
State:	1.15%

Intracranial Hemorrhage or Cerebral Infarction with Complications

Average Covered Charges

This Hospital:	$13,876
North Carolina:	$21,044

Average Total Payments

Here:	$7,027
North Carolina:	$7,833

Number of discharges: 25

Here:	1.96%
State:	1.70%

Intracranial Hemorrhage or Cerebral Infarction with Major Complications

Average Covered Charges

This Hospital:	$21,293
North Carolina:	$33,640

Average Total Payments

This Hospital:	$10,772
State:	$13,385

Number of discharges: 14

This Hospital:	1.10%
North Carolina:	1.01%

Intracranial Hemorrhage or Cerebral Infarction without Complications

Average Covered Charges

This Hospital:	$9,116
State:	$16,936

Average Total Payments

This Hospital:	$5,311
North Carolina:	$5,642

Number of discharges: 13

This Hospital:	1.02%
State:	0.90%

Kidney and Urinary Tract Infections with Major Complications

Average Covered Charges

This Hospital:	$12,837
State:	$19,339

Average Total Payments

Here:	$7,579
North Carolina:	$8,154

Number of discharges: 19

Here:	1.49%
North Carolina:	1.09%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

Here:	$11,181
North Carolina:	$14,052

Average Total Payments

Here:	$5,236
State:	$5,326

Number of discharges: 38

Here:	2.98%
State:	2.46%

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications

Average Covered Charges

Here:	$28,562
State:	$42,293

Average Total Payments

This Hospital:	$13,434
State:	$13,554

Number of discharges: 46

Here:	3.61%
North Carolina:	6.15%

Major Small and Large Bowel Procedures with Complications

Average Covered Charges

This Hospital:	$46,076
State:	$48,047

Average Total Payments

This Hospital:	$17,159
State:	$18,338

Number of discharges: 11

This Hospital:	0.86%
State:	0.71%

Major Small and Large Bowel Procedures with Major Complications

Average Covered Charges

Here:	$76,131
North Carolina:	$94,398

Average Total Payments

This Hospital:	$30,128
North Carolina:	$37,641

Number of discharges: 11

Here:	0.86%
North Carolina:	0.50%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications

Average Covered Charges

Here:	$15,241
North Carolina:	$19,995

Average Total Payments

This Hospital:	$7,446
State:	$8,055

Number of discharges: 11

This Hospital:	0.86%
North Carolina:	0.85%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications

Average Covered Charges

Here:	$11,078
North Carolina:	$13,158

Average Total Payments

This Hospital:	$4,571
North Carolina:	$4,790

Number of discharges: 40

This Hospital:	3.14%
State:	1.96%

Pulmonary Edema and Respiratory Failure

Average Covered Charges

This Hospital:	$17,387
State:	$21,562

Average Total Payments

This Hospital:	$7,971
North Carolina:	$8,579

Number of discharges: 21

This Hospital:	1.65%
State:	1.96%

Pulmonary Embolism without Major Complications

Average Covered Charges

This Hospital:	$15,851
North Carolina:	$18,944

Average Total Payments

This Hospital:	$7,133
State:	$7,213

Number of discharges: 11

Here:	0.86%
State:	0.57%

Red Blood Cell Disorders without Major Complications

Average Covered Charges

This Hospital:	$17,695
State:	$14,717

Average Total Payments

Here:	$6,000
North Carolina:	$5,673

Number of discharges: 21

Here:	1.65%
State:	1.29%

Renal Failure with Complications

Average Covered Charges

Here:	$11,692
North Carolina:	$16,705

Average Total Payments

This Hospital:	$6,501
State:	$6,949

Number of discharges: 54

This Hospital:	4.24%
North Carolina:	2.38%

Renal Failure with Major Complications

Average Covered Charges

This Hospital:	$17,678
State:	$26,632

Average Total Payments

This Hospital:	$10,444
North Carolina:	$11,435

Number of discharges: 39

This Hospital:	3.06%
State:	1.71%

Respiratory Infections and Inflammations with Complications

Average Covered Charges

Here:	$17,925
State:	$22,947

Average Total Payments

This Hospital:	$9,654
State:	$9,860

Number of discharges: 14

This Hospital:	1.10%
North Carolina:	0.84%

Respiratory Infections and Inflammations with Major Complications

Average Covered Charges

This Hospital:	$29,540
State:	$30,856

Average Total Payments

Here:	$13,251
State:	$13,291

Number of discharges: 27

Here:	2.12%
State:	1.35%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

This Hospital:	$24,305
North Carolina:	$32,059

Average Total Payments

Here:	$11,823
North Carolina:	$12,838

Number of discharges: 164

This Hospital:	12.87%
North Carolina:	5.09%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications

Average Covered Charges

Here:	$15,093
North Carolina:	$19,865

Average Total Payments

Here:	$7,436
State:	$7,684

Number of discharges: 54

Here:	4.24%
North Carolina:	1.78%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

This Hospital:	$13,048
State:	$17,495

Average Total Payments

This Hospital:	$6,452
North Carolina:	$6,811

Number of discharges: 46

Here:	3.61%
North Carolina:	2.26%

Simple Pneumonia and Pleurisy with Major Complications

Average Covered Charges

This Hospital:	$17,133
North Carolina:	$25,424

Average Total Payments

Here:	$9,011
State:	$9,800

Number of discharges: 41

This Hospital:	3.22%
North Carolina:	2.12%

Simple Pneumonia and Pleurisy without Complications

Average Covered Charges

This Hospital:	$10,890
State:	$13,441

Average Total Payments

Here:	$4,595
State:	$4,784

Number of discharges: 12

Here:	0.94%
State:	0.79%

Syncope and Collapse

Average Covered Charges

This Hospital:	$11,533
North Carolina:	$14,967

Average Total Payments

Here:	$4,734
State:	$4,973

Number of discharges: 16

Here:	1.26%
North Carolina:	1.63%

Transient Ischemia

Average Covered Charges

Here:	$12,439
North Carolina:	$15,482

Average Total Payments

Here:	$4,861
North Carolina:	$4,882

Number of discharges: 13

Here:	1.02%
North Carolina:	1.10%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain

This Hospital:	24.8%
North Carolina:	21.9%

Percent of short-stay residents with Pressure ulcers that are new or worsened

This Hospital:	1.1%
North Carolina:	1.4%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	89.2%
State:	88.7%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Hospital:	97.8%
North Carolina:	87.2%

Percent of short-stay residents who newly received an antipsychotic medication

This Hospital:	1.0%
State:	2.6%

Complaint Deficiency

Keep each resident's personal and medical records private and confidential
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Dispose of garbage and refuse properly
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality
- Harm: Potential for minimal harm
- Scope: Some
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Some
A fire alarm system that can be heard throughout the facility
- Harm: Minimal harm or potential for actual harm
- Scope: Few

SAMPSON REGIONAL MEDICAL CENTER - CLINTON, NC

Hospital Consumer Assessment of Healthcare Providers

Hospital Acquired Conditions

Use of Medical Imaging

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Quality Measures

Complaint Deficiency

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