SAINTS MEDICAL CENTER INC - LOWELL, MA

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Addresss:
1 HOSPITAL DRIVE
LOWELL, MA, 01852
Phone (make sure to verify first before calling): (978) 458-1411

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes

Dialysis Facility located within this hospital: SAINTS MEDICAL CENTER DIALYSIS

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 65.76
Registered Professional Nurses : 327.09
Other Salaried Personnel : 896.87
Dieticians : 6.70
Occupational Therapists : 1.00
Physical Therapists : 3.50
Registered Pharmacists : 10.75
Respiratory Therapists : 7.30
Medical Social Workers : 8.11

Number Of Beds
Total: 225
Total Certified: 225

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.400%
State:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.031%
Massachusetts:

0.074%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.015%
State:

0.008%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

3.900%
Massachusetts:

5.508%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.500%
Massachusetts:

2.235%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.308%
Massachusetts:

0.520%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$17,686
State:

$18,228
Average Total Payments
This Hospital:

$8,182
Massachusetts:

$8,884
Number of discharges: 12
Here:

0.52%
Massachusetts:

0.63%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$23,505
Massachusetts:

$24,260
Average Total Payments
Here:

$12,280
State:

$13,664
Number of discharges: 31
This Hospital:

1.35%
State:

1.01%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$12,329
State:

$13,345
Average Total Payments
This Hospital:

$5,463
Massachusetts:

$6,153
Number of discharges: 14
This Hospital:

0.61%
Massachusetts:

0.38%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$6,479
Massachusetts:

$8,093
Average Total Payments
Here:

$4,480
Massachusetts:

$5,182
Number of discharges: 14
This Hospital:

0.61%
State:

1.55%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$7,850
Massachusetts:

$11,891
Average Total Payments
This Hospital:

$5,821
State:

$6,592
Number of discharges: 19
Here:

0.83%
State:

0.60%
Bronchitis and Asthma without Complications
Average Covered Charges
This Hospital:

$6,856
State:

$9,205
Average Total Payments
Here:

$4,202
Massachusetts:

$5,274
Number of discharges: 14
This Hospital:

0.61%
State:

0.38%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$8,818
State:

$12,625
Average Total Payments
This Hospital:

$5,794
Massachusetts:

$6,629
Number of discharges: 34
Here:

1.48%
Massachusetts:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$12,038
State:

$18,415
Average Total Payments
This Hospital:

$8,526
Massachusetts:

$9,696
Number of discharges: 31
This Hospital:

1.35%
State:

1.00%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$6,214
Massachusetts:

$9,061
Average Total Payments
Here:

$3,974
State:

$4,421
Number of discharges: 39
This Hospital:

1.70%
Massachusetts:

1.61%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$7,617
State:

$11,351
Average Total Payments
This Hospital:

$5,506
State:

$6,458
Number of discharges: 40
This Hospital:

1.74%
State:

2.40%
Chest Pain
Average Covered Charges
This Hospital:

$6,995
State:

$9,185
Average Total Payments
Here:

$3,800
State:

$4,239
Number of discharges: 48
Here:

2.09%
State:

2.24%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$9,922
State:

$12,798
Average Total Payments
Here:

$6,571
State:

$7,244
Number of discharges: 61
This Hospital:

2.66%
Massachusetts:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$11,269
Massachusetts:

$16,231
Average Total Payments
This Hospital:

$7,782
State:

$8,802
Number of discharges: 54
Here:

2.35%
State:

2.26%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$8,371
State:

$9,969
Average Total Payments
This Hospital:

$4,899
State:

$5,450
Number of discharges: 43
Here:

1.88%
State:

1.72%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath with Major Complications
Average Covered Charges
Here:

$26,267
Massachusetts:

$63,442
Average Total Payments
This Hospital:

$14,426
Massachusetts:

$22,579
Number of discharges: 12
Here:

0.52%
Massachusetts:

0.23%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$18,889
Massachusetts:

$26,807
Average Total Payments
This Hospital:

$7,580
Massachusetts:

$9,521
Number of discharges: 43
Here:

1.88%
Massachusetts:

1.08%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
This Hospital:

$7,425
State:

$15,171
Average Total Payments
This Hospital:

$5,947
Massachusetts:

$7,206
Number of discharges: 14
This Hospital:

0.61%
State:

0.41%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$7,024
Massachusetts:

$16,358
Average Total Payments
This Hospital:

$6,358
Massachusetts:

$7,647
Number of discharges: 12
Here:

0.52%
Massachusetts:

0.55%
Diabetes with Complications
Average Covered Charges
Here:

$9,471
Massachusetts:

$12,197
Average Total Payments
Here:

$5,485
State:

$6,605
Number of discharges: 18
Here:

0.78%
Massachusetts:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$13,170
Massachusetts:

$19,186
Average Total Payments
Here:

$7,980
Massachusetts:

$9,654
Number of discharges: 24
Here:

1.05%
State:

0.68%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$8,507
State:

$12,124
Average Total Payments
This Hospital:

$4,967
State:

$5,687
Number of discharges: 105
Here:

4.58%
State:

4.36%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$16,556
Massachusetts:

$24,745
Average Total Payments
This Hospital:

$7,038
State:

$8,586
Number of discharges: 14
This Hospital:

0.61%
Massachusetts:

0.38%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$7,540
Massachusetts:

$11,257
Average Total Payments
Here:

$4,724
State:

$5,486
Number of discharges: 15
This Hospital:

0.65%
Massachusetts:

0.71%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$11,529
Massachusetts:

$17,305
Average Total Payments
This Hospital:

$7,032
Massachusetts:

$8,001
Number of discharges: 45
Here:

1.96%
State:

2.01%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$18,277
State:

$27,685
Average Total Payments
Here:

$11,919
Massachusetts:

$13,824
Number of discharges: 24
This Hospital:

1.05%
State:

0.69%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$6,752
Massachusetts:

$11,898
Average Total Payments
This Hospital:

$4,938
State:

$5,640
Number of discharges: 11
Here:

0.48%
State:

0.48%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$10,824
State:

$15,067
Average Total Payments
Here:

$6,333
State:

$7,402
Number of discharges: 12
Here:

0.52%
Massachusetts:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$7,424
State:

$11,121
Average Total Payments
Here:

$4,401
State:

$5,063
Number of discharges: 15
Here:

0.65%
State:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$11,712
State:

$15,544
Average Total Payments
This Hospital:

$6,925
State:

$7,997
Number of discharges: 92
Here:

4.01%
Massachusetts:

3.29%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$14,747
Massachusetts:

$20,800
Average Total Payments
This Hospital:

$9,891
State:

$11,374
Number of discharges: 110
Here:

4.80%
State:

2.49%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$8,081
State:

$11,002
Average Total Payments
This Hospital:

$4,651
Massachusetts:

$5,276
Number of discharges: 32
This Hospital:

1.40%
State:

1.40%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$26,839
Massachusetts:

$34,898
Average Total Payments
Here:

$12,693
Massachusetts:

$14,569
Number of discharges: 32
This Hospital:

1.40%
Massachusetts:

0.99%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
This Hospital:

$39,072
Massachusetts:

$48,942
Average Total Payments
This Hospital:

$20,103
Massachusetts:

$24,580
Number of discharges: 13
Here:

0.57%
State:

0.26%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$54,931
Massachusetts:

$99,935
Average Total Payments
Here:

$38,165
Massachusetts:

$46,690
Number of discharges: 11
Here:

0.48%
State:

0.35%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$13,831
Massachusetts:

$21,398
Average Total Payments
Here:

$7,533
Massachusetts:

$9,714
Number of discharges: 29
Here:

1.26%
State:

1.28%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$9,675
Massachusetts:

$17,699
Average Total Payments
This Hospital:

$5,501
State:

$6,528
Number of discharges: 18
Here:

0.78%
Massachusetts:

0.70%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$10,666
State:

$15,868
Average Total Payments
Here:

$7,655
Massachusetts:

$8,932
Number of discharges: 35
Here:

1.53%
State:

1.16%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$6,833
State:

$11,735
Average Total Payments
Here:

$5,214
State:

$5,950
Number of discharges: 67
This Hospital:

2.92%
State:

3.33%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
Here:

$20,351
Massachusetts:

$32,374
Average Total Payments
Here:

$11,742
State:

$14,299
Number of discharges: 14
This Hospital:

0.61%
Massachusetts:

0.15%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
Here:

$63,855
Massachusetts:

$72,505
Average Total Payments
Here:

$22,075
Massachusetts:

$27,532
Number of discharges: 18
This Hospital:

0.78%
State:

0.45%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
Here:

$10,738
Massachusetts:

$17,258
Average Total Payments
Here:

$8,106
State:

$9,740
Number of discharges: 15
This Hospital:

0.65%
Massachusetts:

0.61%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$47,203
Massachusetts:

$56,032
Average Total Payments
Here:

$26,115
Massachusetts:

$26,459
Number of discharges: 14
This Hospital:

0.61%
Massachusetts:

0.23%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$34,413
State:

$34,815
Average Total Payments
Here:

$14,486
State:

$16,169
Number of discharges: 102
This Hospital:

4.45%
Massachusetts:

5.05%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$47,717
Massachusetts:

$89,293
Average Total Payments
Here:

$32,180
State:

$41,855
Number of discharges: 15
This Hospital:

0.65%
Massachusetts:

0.44%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$8,772
State:

$13,283
Average Total Payments
This Hospital:

$5,497
Massachusetts:

$6,375
Number of discharges: 19
Here:

0.83%
State:

1.27%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$12,380
State:

$17,371
Average Total Payments
This Hospital:

$8,842
State:

$9,228
Number of discharges: 11
Here:

0.48%
Massachusetts:

0.65%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$6,913
Massachusetts:

$11,032
Average Total Payments
This Hospital:

$4,644
Massachusetts:

$5,408
Number of discharges: 44
Here:

1.92%
Massachusetts:

2.34%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$17,901
State:

$32,993
Average Total Payments
This Hospital:

$11,958
State:

$15,874
Number of discharges: 13
This Hospital:

0.57%
State:

0.51%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$9,002
State:

$16,291
Average Total Payments
This Hospital:

$6,868
State:

$8,089
Number of discharges: 16
Here:

0.70%
State:

0.74%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$7,272
Massachusetts:

$15,504
Average Total Payments
This Hospital:

$5,887
State:

$7,834
Number of discharges: 13
Here:

0.57%
State:

0.53%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$12,315
State:

$26,686
Average Total Payments
Here:

$10,111
Massachusetts:

$12,916
Number of discharges: 12
Here:

0.52%
Massachusetts:

0.27%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$8,124
State:

$11,310
Average Total Payments
Here:

$4,319
State:

$5,178
Number of discharges: 16
This Hospital:

0.70%
Massachusetts:

0.57%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$11,602
Massachusetts:

$18,051
Average Total Payments
Here:

$8,851
State:

$9,910
Number of discharges: 51
Here:

2.22%
Massachusetts:

1.08%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$7,832
Massachusetts:

$12,727
Average Total Payments
This Hospital:

$5,498
State:

$6,341
Number of discharges: 19
This Hospital:

0.83%
Massachusetts:

1.15%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$10,975
State:

$14,101
Average Total Payments
Here:

$6,706
Massachusetts:

$7,793
Number of discharges: 62
Here:

2.70%
Massachusetts:

2.19%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$15,263
Massachusetts:

$22,295
Average Total Payments
This Hospital:

$10,787
State:

$12,764
Number of discharges: 44
This Hospital:

1.92%
Massachusetts:

1.23%
Renal Failure without Complications
Average Covered Charges
Here:

$5,969
Massachusetts:

$10,608
Average Total Payments
This Hospital:

$4,378
Massachusetts:

$5,236
Number of discharges: 15
This Hospital:

0.65%
Massachusetts:

0.34%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$13,266
Massachusetts:

$20,284
Average Total Payments
This Hospital:

$9,725
Massachusetts:

$10,835
Number of discharges: 21
Here:

0.92%
State:

1.09%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$19,811
State:

$26,638
Average Total Payments
This Hospital:

$13,675
State:

$15,116
Number of discharges: 36
This Hospital:

1.57%
State:

1.06%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$25,726
State:

$39,531
Average Total Payments
Here:

$16,913
Massachusetts:

$18,650
Number of discharges: 29
Here:

1.26%
Massachusetts:

0.77%
Seizures without Major Complications
Average Covered Charges
Here:

$7,461
Massachusetts:

$14,164
Average Total Payments
This Hospital:

$5,211
State:

$6,348
Number of discharges: 28
Here:

1.22%
State:

0.94%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$20,206
State:

$27,269
Average Total Payments
This Hospital:

$12,815
State:

$14,585
Number of discharges: 119
This Hospital:

5.19%
State:

3.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$12,667
State:

$16,201
Average Total Payments
Here:

$7,600
Massachusetts:

$8,660
Number of discharges: 40
This Hospital:

1.74%
State:

1.16%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$7,359
State:

$11,667
Average Total Payments
Here:

$4,590
State:

$5,423
Number of discharges: 16
Here:

0.70%
Massachusetts:

0.80%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$9,555
State:

$14,686
Average Total Payments
Here:

$6,763
Massachusetts:

$7,667
Number of discharges: 45
This Hospital:

1.96%
State:

3.03%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$15,948
State:

$20,722
Average Total Payments
This Hospital:

$10,008
Massachusetts:

$11,062
Number of discharges: 53
This Hospital:

2.31%
Massachusetts:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$7,449
State:

$10,334
Average Total Payments
Here:

$5,085
State:

$5,319
Number of discharges: 26
This Hospital:

1.13%
Massachusetts:

1.20%
Syncope and Collapse
Average Covered Charges
Here:

$9,603
Massachusetts:

$10,915
Average Total Payments
Here:

$4,960
State:

$5,557
Number of discharges: 77
This Hospital:

3.36%
Massachusetts:

2.83%
Transient Ischemia
Average Covered Charges
Here:

$9,734
Massachusetts:

$13,501
Average Total Payments
This Hospital:

$5,051
State:

$5,542
Number of discharges: 33
This Hospital:

1.44%
Massachusetts:

0.97%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

99.0%
State:

99.7%
Percent of Patients Given Aspirin at Discharge
Here:

99.0%
State:

99.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.7%
Percent of Patients Given Beta Blocker at Discharge
Here:

97.0%
State:

99.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Massachusetts:

99.7%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

97.0%
State:

94.9%
Patients Given a Prescription for a Statin at Discharge
Here:

99.0%
Massachusetts:

98.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
Massachusetts:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

89.0%
State:

94.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
State:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

95.0%
Massachusetts:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

96.0%
State:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

93.0%
Massachusetts:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

96.0%
Massachusetts:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
Massachusetts:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
State:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
State:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
Massachusetts:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

88.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

96.0%
State:

97.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

93.0%
State:

96.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

82.0%
Massachusetts:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.6%
Massachusetts:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

8.5%
State:

10.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.4%
State:

10.9%
30-Day Readmission Rates from Heart Attack
Here:

20.4%
Massachusetts:

20.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.3%
Massachusetts:

25.3%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.7%
Massachusetts:

19.2%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

5%
Usually
Here:

18%
State:

17%
Always
Here:

77%
Massachusetts:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
State:

5%
Usually
This Hospital:

16%
State:

15%
Always
This Hospital:

78%
Massachusetts:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

10%
Massachusetts:

10%
Usually
This Hospital:

26%
Massachusetts:

26%
Always
Here:

64%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
Massachusetts:

7%
Usually
This Hospital:

20%
Massachusetts:

22%
Always
Here:

72%
Massachusetts:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

21%
State:

19%
Usually
Here:

18%
Massachusetts:

19%
Always
This Hospital:

61%
Massachusetts:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
State:

8%
Usually
This Hospital:

18%
State:

19%
Always
This Hospital:

73%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

12%
State:

15%
Usually
This Hospital:

31%
Massachusetts:

34%
Always
Here:

57%
State:

51%

Were patients given information about what to do during their recovery at home?

Yes
Here:

86%
State:

86%
No
This Hospital:

14%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
Massachusetts:

8%
7 or 8
Here:

27%
Massachusetts:

24%
9 or 10
This Hospital:

64%
Massachusetts:

68%

Would patients recommend the hospital to friends and family?

No
Here:

5%
Massachusetts:

4%
Yes, probably
Here:

25%
Massachusetts:

23%
Yes, definitely
This Hospital:

70%
State:

73%

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