LOVELACE REGIONAL HOSPITAL - ROSWELL - ROSWELL, NM

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Addresss:
117 EAST 19TH STREET
ROSWELL, NM, 88201
Phone (make sure to verify first before calling): (575) 627-7000

Hospital Type: Acute Care Hospitals
Hospital Owner: Physican Ownership
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 20.00
Other Salaried Personnel : 81.00
Respiratory Therapists : 4.00
Medical Laboratory Technologists : 1.00
Diagnostic Radiology Technicians : 6.00

Number Of Beds
Total: 26
Total Certified: 26

Provided Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
CT Scanner Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
New Mexico:

6%
Usually
This Hospital:

19%
New Mexico:

18%
Always
Here:

76%
New Mexico:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

6%
Usually
Here:

13%
State:

15%
Always
This Hospital:

83%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
State:

12%
Usually
Here:

24%
State:

22%
Always
Here:

64%
State:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
State:

8%
Usually
This Hospital:

18%
State:

22%
Always
This Hospital:

76%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

21%
New Mexico:

19%
Usually
This Hospital:

15%
New Mexico:

17%
Always
Here:

64%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
New Mexico:

10%
Usually
Here:

16%
State:

20%
Always
Here:

80%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

6%
New Mexico:

12%
Usually
This Hospital:

29%
State:

29%
Always
Here:

65%
New Mexico:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

81%
New Mexico:

81%
No
Here:

19%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
State:

11%
7 or 8
This Hospital:

21%
State:

26%
9 or 10
Here:

72%
New Mexico:

63%

Would patients recommend the hospital to friends and family?

No
Here:

3%
New Mexico:

7%
Yes, probably
This Hospital:

18%
New Mexico:

31%
Yes, definitely
This Hospital:

79%
State:

62%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

1.484%
State:

1.211%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.155%
State:

0.125%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New Mexico:

94.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

81.0%
State:

95.1%
Percent of Patients Given Discharge Instructions
Here:

63.0%
New Mexico:

82.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

96.0%
State:

96.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

94.0%
State:

95.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New Mexico:

92.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

88.0%
State:

92.6%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
New Mexico:

92.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

94.0%
State:

92.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

93.0%
State:

97.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

94.0%
State:

97.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

86.0%
State:

95.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

88.0%
State:

96.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
New Mexico:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

95.0%
New Mexico:

94.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

92.0%
New Mexico:

94.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

94.0%
New Mexico:

94.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

88.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
State:

99.5%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

9.1%
New Mexico:

12.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.2%
New Mexico:

12.4%
30-Day Readmission Rates from Heart Failure
Here:

24.1%
State:

23.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.3%
New Mexico:

17.2%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,344
State:

$13,507
Average Total Payments
This Hospital:

$3,312
New Mexico:

$3,929
Number of discharges: 13
Here:

4.50%
New Mexico:

1.52%
Cellulitis without Major Complications
Average Covered Charges
Here:

$14,043
New Mexico:

$17,374
Average Total Payments
This Hospital:

$4,954
New Mexico:

$6,234
Number of discharges: 12
This Hospital:

4.15%
New Mexico:

2.61%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$14,784
New Mexico:

$16,644
Average Total Payments
This Hospital:

$4,179
State:

$5,297
Number of discharges: 14
Here:

4.84%
New Mexico:

2.06%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,539
New Mexico:

$17,803
Average Total Payments
Here:

$4,162
State:

$5,275
Number of discharges: 16
Here:

5.54%
State:

3.84%
Extracranial Procedures without Complications
Average Covered Charges
This Hospital:

$33,254
State:

$31,716
Average Total Payments
Here:

$5,909
New Mexico:

$6,129
Number of discharges: 14
Here:

4.84%
State:

0.48%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$23,732
New Mexico:

$22,079
Average Total Payments
Here:

$5,855
State:

$7,339
Number of discharges: 16
This Hospital:

5.54%
New Mexico:

2.00%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$19,788
New Mexico:

$22,253
Average Total Payments
Here:

$5,728
State:

$7,098
Number of discharges: 24
This Hospital:

8.30%
State:

2.56%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$18,568
New Mexico:

$15,552
Average Total Payments
This Hospital:

$3,976
New Mexico:

$4,687
Number of discharges: 17
This Hospital:

5.88%
New Mexico:

1.12%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$29,061
State:

$35,103
Average Total Payments
Here:

$8,889
New Mexico:

$10,145
Number of discharges: 15
This Hospital:

5.19%
New Mexico:

0.59%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$42,580
New Mexico:

$50,767
Average Total Payments
Here:

$12,735
State:

$14,985
Number of discharges: 89
This Hospital:

30.80%
State:

7.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$14,648
New Mexico:

$15,601
Average Total Payments
Here:

$4,012
New Mexico:

$4,952
Number of discharges: 28
This Hospital:

9.69%
New Mexico:

3.13%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$23,454
State:

$20,805
Average Total Payments
This Hospital:

$6,074
New Mexico:

$7,451
Number of discharges: 19
This Hospital:

6.57%
New Mexico:

4.13%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$23,947
New Mexico:

$31,826
Average Total Payments
This Hospital:

$7,923
State:

$10,412
Number of discharges: 12
Here:

4.15%
New Mexico:

2.43%

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