ROOSEVELT GENERAL HOSPITAL - PORTALES, NM

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Addresss:
42121 US HIGHWAY 70
PORTALES, NM, 88130
Phone (make sure to verify first before calling): (575) 356-3412

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 8.00
Registered Professional Nurses : 27.00
Other Salaried Personnel : 95.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 1.00
Occupational Therapists : 1.00
Physical Therapists : 2.00
Registered Pharmacists : 1.00
Respiratory Therapists : 4.00
Physicians : 2.00
Medical Social Workers : 1.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 8.00

Number Of Beds
Total: 22
Total Certified: 22

Provided Services
Nuclear Medicine Services
Ambulance (Owned) Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Operating Room Services
Opthalmic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
Here:

$8,809
New Mexico:

$17,374
Average Total Payments
Here:

$5,134
New Mexico:

$6,234
Number of discharges: 21
This Hospital:

12.21%
New Mexico:

2.61%
Chest Pain
Average Covered Charges
This Hospital:

$7,480
New Mexico:

$15,555
Average Total Payments
Here:

$3,470
State:

$4,089
Number of discharges: 11
Here:

6.40%
New Mexico:

1.52%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$9,273
New Mexico:

$16,644
Average Total Payments
Here:

$4,626
State:

$5,297
Number of discharges: 14
Here:

8.14%
New Mexico:

2.06%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$8,244
New Mexico:

$17,803
Average Total Payments
This Hospital:

$4,562
New Mexico:

$5,275
Number of discharges: 18
Here:

10.47%
New Mexico:

3.84%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$9,504
State:

$22,253
Average Total Payments
This Hospital:

$6,714
New Mexico:

$7,098
Number of discharges: 11
This Hospital:

6.40%
State:

2.56%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$9,441
New Mexico:

$16,098
Average Total Payments
This Hospital:

$4,910
New Mexico:

$5,731
Number of discharges: 18
Here:

10.47%
State:

3.57%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$7,586
New Mexico:

$15,601
Average Total Payments
Here:

$4,577
New Mexico:

$4,952
Number of discharges: 12
This Hospital:

6.98%
State:

3.13%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$13,611
New Mexico:

$24,193
Average Total Payments
This Hospital:

$7,311
State:

$8,339
Number of discharges: 11
This Hospital:

6.40%
State:

2.27%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$9,806
New Mexico:

$14,640
Average Total Payments
This Hospital:

$4,236
State:

$5,287
Number of discharges: 11
Here:

6.40%
New Mexico:

0.59%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$12,910
State:

$20,805
Average Total Payments
Here:

$6,377
New Mexico:

$7,451
Number of discharges: 25
This Hospital:

14.53%
New Mexico:

4.13%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$9,487
State:

$14,600
Average Total Payments
This Hospital:

$4,549
New Mexico:

$5,393
Number of discharges: 20
Here:

11.63%
New Mexico:

2.45%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.700%
State:

8.249%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.013%
State:

0.125%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.048%
New Mexico:

0.051%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
New Mexico:

6%
Usually
Here:

16%
New Mexico:

18%
Always
This Hospital:

81%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

7%
New Mexico:

6%
Usually
This Hospital:

11%
New Mexico:

15%
Always
Here:

82%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
New Mexico:

12%
Usually
Here:

16%
State:

22%
Always
This Hospital:

77%
New Mexico:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

12%
State:

8%
Usually
Here:

16%
New Mexico:

22%
Always
Here:

72%
New Mexico:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

14%
State:

19%
Usually
Here:

14%
New Mexico:

17%
Always
Here:

72%
New Mexico:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

5%
New Mexico:

10%
Usually
This Hospital:

13%
State:

20%
Always
Here:

82%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

3%
State:

12%
Usually
This Hospital:

27%
State:

29%
Always
Here:

70%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
Here:

81%
New Mexico:

81%
No
This Hospital:

19%
New Mexico:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

11%
7 or 8
This Hospital:

24%
New Mexico:

26%
9 or 10
This Hospital:

70%
State:

63%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
New Mexico:

7%
Yes, probably
Here:

27%
New Mexico:

31%
Yes, definitely
This Hospital:

71%
State:

62%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

11
New Mexico:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

96.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

44.0%
New Mexico:

94.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

20.0%
State:

95.1%
Percent of Patients Given Discharge Instructions
Here:

6.0%
New Mexico:

82.0%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

75.0%
State:

95.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

87.0%
State:

96.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

85.0%
New Mexico:

95.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

44.0%
State:

92.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

85.0%
State:

92.6%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

57.0%
State:

92.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

81.0%
State:

92.4%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

14.6%
New Mexico:

12.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.7%
New Mexico:

12.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

25.8%
State:

23.4%
30-Day Readmission Rates from Pneumonia
Here:

18.6%
New Mexico:

17.2%

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