REYNOLDS MEMORIAL HOSPITAL (GLEN DALE, WV) Detailed Hospital Profile

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications

Average Covered Charges

This Hospital:	$19,372
State:	$27,957

Average Total Payments

This Hospital:	$8,828
West Virginia:	$10,950

Number of discharges: 18

This Hospital:	3.35%
West Virginia:	1.04%

Cardiac Arrhythmia and Conduction Disorders with Major Complications

Average Covered Charges

This Hospital:	$15,664
West Virginia:	$18,920

Average Total Payments

Here:	$7,610
West Virginia:	$7,620

Number of discharges: 12

Here:	2.23%
West Virginia:	0.78%

Cardiac Arrhythmia and Conduction Disorders without Complications

Average Covered Charges

Here:	$6,675
State:	$8,528

Average Total Payments

This Hospital:	$3,019
West Virginia:	$3,482

Number of discharges: 15

Here:	2.79%
West Virginia:	1.87%

Cellulitis without Major Complications

Average Covered Charges

Here:	$7,257
State:	$9,955

Average Total Payments

This Hospital:	$4,468
State:	$4,934

Number of discharges: 40

This Hospital:	7.45%
West Virginia:	2.14%

Chest Pain

Average Covered Charges

This Hospital:	$6,524
West Virginia:	$10,553

Average Total Payments

Here:	$2,907
West Virginia:	$3,462

Number of discharges: 15

This Hospital:	2.79%
State:	2.41%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

This Hospital:	$9,005
West Virginia:	$12,902

Average Total Payments

Here:	$5,127
State:	$5,791

Number of discharges: 29

This Hospital:	5.40%
West Virginia:	3.65%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

Here:	$11,232
State:	$16,204

Average Total Payments

This Hospital:	$6,201
West Virginia:	$7,123

Number of discharges: 29

Here:	5.40%
West Virginia:	3.14%

Chronic Obstructive Pulmonary Disease without Complications

Average Covered Charges

Here:	$7,878
West Virginia:	$9,702

Average Total Payments

Here:	$3,973
West Virginia:	$4,286

Number of discharges: 24

This Hospital:	4.47%
West Virginia:	3.30%

Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications

Average Covered Charges

Here:	$11,339
State:	$18,767

Average Total Payments

This Hospital:	$5,538
West Virginia:	$6,630

Number of discharges: 20

Here:	3.72%
State:	1.98%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

This Hospital:	$8,247
State:	$11,121

Average Total Payments

Here:	$3,857
West Virginia:	$4,399

Number of discharges: 46

Here:	8.57%
State:	3.99%

Heart Failure and Shock with Complications

Average Covered Charges

This Hospital:	$9,382
West Virginia:	$13,518

Average Total Payments

This Hospital:	$5,465
West Virginia:	$6,064

Number of discharges: 38

This Hospital:	7.08%
West Virginia:	3.11%

Heart Failure and Shock with Major Complications

Average Covered Charges

This Hospital:	$12,682
West Virginia:	$20,887

Average Total Payments

This Hospital:	$7,651
State:	$8,936

Number of discharges: 17

This Hospital:	3.17%
State:	2.50%

Heart Failure and Shock without Complications

Average Covered Charges

Here:	$7,164
State:	$9,106

Average Total Payments

This Hospital:	$3,634
West Virginia:	$4,047

Number of discharges: 13

Here:	2.42%
State:	1.40%

Intracranial Hemorrhage or Cerebral Infarction with Complications

Average Covered Charges

Here:	$10,835
State:	$17,560

Average Total Payments

This Hospital:	$6,100
West Virginia:	$7,265

Number of discharges: 13

This Hospital:	2.42%
State:	1.39%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

Here:	$9,193
West Virginia:	$10,257

Average Total Payments

Here:	$4,175
West Virginia:	$4,701

Number of discharges: 38

Here:	7.08%
West Virginia:	3.45%

Medical Back Problems without Major Complications

Average Covered Charges

This Hospital:	$6,800
State:	$12,767

Average Total Payments

This Hospital:	$4,324
State:	$5,026

Number of discharges: 24

Here:	4.47%
State:	0.85%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications

Average Covered Charges

Here:	$7,395
West Virginia:	$9,782

Average Total Payments

Here:	$3,605
West Virginia:	$4,200

Number of discharges: 18

This Hospital:	3.35%
State:	1.96%

Red Blood Cell Disorders without Major Complications

Average Covered Charges

This Hospital:	$11,424
West Virginia:	$11,327

Average Total Payments

Here:	$4,279
State:	$4,774

Number of discharges: 19

This Hospital:	3.54%
State:	1.34%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

Here:	$18,756
State:	$30,150

Average Total Payments

This Hospital:	$9,743
West Virginia:	$12,053

Number of discharges: 12

This Hospital:	2.23%
West Virginia:	3.24%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

This Hospital:	$10,839
West Virginia:	$14,392

Average Total Payments

Here:	$5,395
State:	$6,029

Number of discharges: 33

This Hospital:	6.15%
State:	3.71%

Simple Pneumonia and Pleurisy with Major Complications

Average Covered Charges

This Hospital:	$15,570
State:	$21,145

Average Total Payments

Here:	$7,735
State:	$8,863

Number of discharges: 17

This Hospital:	3.17%
State:	2.15%

Simple Pneumonia and Pleurisy without Complications

Average Covered Charges

Here:	$8,264
State:	$9,911

Average Total Payments

This Hospital:	$3,914
West Virginia:	$4,263

Number of discharges: 13

Here:	2.42%
West Virginia:	1.55%

Syncope and Collapse

Average Covered Charges

Here:	$8,133
State:	$11,188

Average Total Payments

This Hospital:	$3,767
State:	$4,415

Number of discharges: 17

Here:	3.17%
West Virginia:	1.99%

Transient Ischemia

Average Covered Charges

Here:	$8,069
State:	$11,701

Average Total Payments

Here:	$3,846
State:	$4,522

Number of discharges: 17

This Hospital:	3.17%
State:	1.31%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	44.100%
State:	42.623%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	11.800%
State:	8.958%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.411%
State:	0.275%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.011%
State:	0.071%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	96.0%
State:	98.6%

Percent of Patients Given Aspirin at Discharge

This Hospital:	95.0%
State:	98.8%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
State:	98.9%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	4
West Virginia:	11

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
West Virginia:	96.9%

Patients Given a Prescription for a Statin at Discharge

This Hospital:	61.0%
State:	96.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	96.0%
State:	98.4%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	94.0%
State:	95.0%

Percent of Patients Given Discharge Instructions

Here:	84.0%
West Virginia:	91.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	93.0%
State:	99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	93.0%
West Virginia:	95.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	92.0%
State:	96.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	98.0%
West Virginia:	98.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	76.0%
State:	93.3%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	95.0%
West Virginia:	93.2%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
West Virginia:	95.7%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	98.0%
West Virginia:	98.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	92.0%
State:	96.1%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	92.0%
West Virginia:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	88.0%
West Virginia:	95.5%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	93.0%
State:	96.5%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	93.0%
State:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	98.0%
State:	94.5%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	95.0%
State:	95.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	100.0%
State:	94.8%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	100.0%
State:	93.8%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	100.0%
West Virginia:	98.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	17.9%
West Virginia:	15.5%

30-Day Mortality Rates from Heart Failure

Here:	12.1%
State:	11.6%

30-Day Mortality Rates from Pneumonia

This Hospital:	15.6%
State:	12.3%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.0%
West Virginia:	20.2%

30-Day Readmission Rates from Heart Failure

This Hospital:	23.6%
State:	25.6%

30-Day Readmission Rates from Pneumonia

This Hospital:	17.8%
State:	19.6%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
State:	6%

Usually

Here:	21%
West Virginia:	17%

Always

Here:	74%
State:	77%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	3%
West Virginia:	4%

Usually

This Hospital:	15%
State:	14%

Always

Here:	82%
West Virginia:	82%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	8%
West Virginia:	12%

Usually

Here:	26%
State:	23%

Always

Here:	66%
State:	65%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	10%
State:	8%

Usually

Here:	26%
State:	23%

Always

Here:	64%
State:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	24%
West Virginia:	20%

Usually

This Hospital:	18%
State:	18%

Always

This Hospital:	58%
State:	62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	10%
State:	9%

Usually

This Hospital:	23%
West Virginia:	18%

Always

This Hospital:	67%
State:	73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	15%
West Virginia:	13%

Usually

Here:	33%
State:	32%

Always

Here:	52%
State:	55%

Were patients given information about what to do during their recovery at home?

Yes

Here:	86%
State:	83%

This Hospital:	14%
State:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	9%
West Virginia:	11%

7 or 8

This Hospital:	25%
State:	24%

9 or 10

This Hospital:	66%
State:	65%

Would patients recommend the hospital to friends and family?

This Hospital:	4%
West Virginia:	6%

Yes, probably

This Hospital:	34%
State:	29%

Yes, definitely

This Hospital:	62%
West Virginia:	65%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain

Here:	7.3%
West Virginia:	25.2%

Percent of short-stay residents with Pressure ulcers that are new or worsened

This Hospital:	0.7%
West Virginia:	2.0%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Hospital:	99.2%
State:	86.0%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Hospital:	98.2%
State:	85.4%

Percent of short-stay residents who newly received an antipsychotic medication

This Hospital:	2.3%
West Virginia:	3.1%

Complaint Deficiency

Hire sufficient dietary support personnel
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Give the resident's representative the ability to exercise the resident's rights
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for
- Harm: Potential for minimal harm
- Scope: Many
Provide enough notice before discharging or transferring a resident
- Harm: Potential for minimal harm
- Scope: Some
Provide medically-related social services to help each resident achieve the highest possible quality of life
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Conduct initial and periodic assessments of each resident's functional capacity
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that special or therapeutic diets are ordered by the attending doctor
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Tell the resident completely about his or her health status, care and treatments
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Help and prepare each resident for a safe and easy discharge and transfer from the nursing home
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide medically-related social services to help each resident achieve the highest possible quality of life
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Encode and automate the resident's assessment data
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action
- Harm: Minimal harm or potential for actual harm
- Scope: Some
An approved installation, maintenance and testing program for fire alarm systems
- Harm: Potential for minimal harm
- Scope: Many
Exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors
- Harm: Potential for minimal harm
- Scope: Many
Properly protected cooking facilities
- Harm: Potential for minimal harm
- Scope: Many
Properly constructed linen or trash chutes
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Weekly inspections and monthly testing of generators
- Harm: Potential for minimal harm
- Scope: Many

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery

This Hospital:	0.472%
West Virginia:	0.174%

REYNOLDS MEMORIAL HOSPITAL - GLEN DALE, WV

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Use of Medical Imaging

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Hospital Consumer Assessment of Healthcare Providers

Quality Measures

Complaint Deficiency

Hospital Acquired Conditions

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