REGIONAL MEDICAL CENTER AT MEMPHIS - MEMPHIS, TN

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Addresss:
877 JEFFERSON AVENUE
MEMPHIS, TN, 38103
Phone (make sure to verify first before calling): (901) 545-7928

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 77.85
Registered Professional Nurses : 706.62
Other Salaried Personnel : 1333.10
Dieticians : 5.00
Occupational Therapists : 4.59
Physical Therapists : 15.08
Registered Pharmacists : 45.66
Respiratory Therapists : 48.06
Speech Pathologists Or Audiologists : 3.09
Physicians : 20.40
Medical Social Workers : 4.50
Medical Laboratory Technologists : 46.55
Nuclear Medicine Technicians : 2.55
Diagnostic Radiology Technicians : 64.45
Nurse Practitioners: 21.51

Number Of Beds
Total: 631
Total Certified: 631
Rehabilitation Unit Beds: 20

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
Burn Care Unit Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Organ Bank Services
Organ Transplant Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$25,563
Tennessee:

$19,150
Average Total Payments
This Hospital:

$10,285
Tennessee:

$6,090
Number of discharges: 13
Here:

7.69%
State:

3.17%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$18,957
State:

$14,398
Average Total Payments
This Hospital:

$7,007
State:

$4,108
Number of discharges: 11
This Hospital:

6.51%
State:

1.28%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$86,162
Tennessee:

$42,601
Average Total Payments
This Hospital:

$17,085
State:

$11,072
Number of discharges: 11
This Hospital:

6.51%
Tennessee:

1.11%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$59,564
Tennessee:

$48,672
Average Total Payments
Here:

$17,753
Tennessee:

$13,186
Number of discharges: 24
This Hospital:

14.20%
State:

5.32%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$58,969
Tennessee:

$19,934
Average Total Payments
This Hospital:

$7,937
Tennessee:

$5,122
Number of discharges: 23
This Hospital:

13.61%
Tennessee:

0.55%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$29,434
Tennessee:

$13,909
Average Total Payments
This Hospital:

$5,599
Tennessee:

$3,775
Number of discharges: 13
Here:

7.69%
Tennessee:

0.44%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$36,503
Tennessee:

$17,917
Average Total Payments
Here:

$7,511
Tennessee:

$4,923
Number of discharges: 26
This Hospital:

15.38%
State:

1.25%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$21,955
Tennessee:

$19,625
Average Total Payments
Here:

$8,554
Tennessee:

$6,067
Number of discharges: 14
Here:

8.28%
Tennessee:

2.21%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$62,742
State:

$30,685
Average Total Payments
Here:

$14,461
Tennessee:

$9,923
Number of discharges: 11
Here:

6.51%
Tennessee:

1.65%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$55,148
Tennessee:

$38,065
Average Total Payments
Here:

$16,962
State:

$11,398
Number of discharges: 23
This Hospital:

13.61%
Tennessee:

4.50%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
Tennessee:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
Tennessee:

96.4%
Percent of Patients Given Discharge Instructions
This Hospital:

77.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

79.0%
State:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

92.0%
Tennessee:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

93.0%
Tennessee:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

71.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

73.0%
Tennessee:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
State:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

95.0%
Tennessee:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

97.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
Tennessee:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Tennessee:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

99.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

72.0%
Tennessee:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

91.0%
Tennessee:

97.0%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
State:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
Tennessee:

99.8%

Outcome of Care

30-Day Readmission Rates from Heart Failure
This Hospital:

24.8%
Tennessee:

25.0%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
This Hospital:

0.856%
State:

0.509%
Severe pressure sores (bed sores)
This Hospital:

1.712%
Tennessee:

0.336%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.428%
Tennessee:

0.161%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

3.300%
State:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.069%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.022%
State:

0.080%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

12.400%
State:

3.454%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 24%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

10%
State:

5%
Usually
Here:

18%
Tennessee:

16%
Always
This Hospital:

72%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
Tennessee:

4%
Usually
This Hospital:

15%
State:

13%
Always
This Hospital:

80%
Tennessee:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

22%
Tennessee:

10%
Usually
This Hospital:

26%
Tennessee:

23%
Always
This Hospital:

52%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

12%
Tennessee:

7%
Usually
This Hospital:

25%
State:

22%
Always
Here:

63%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
State:

21%
Usually
Here:

18%
Tennessee:

16%
Always
Here:

64%
Tennessee:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

19%
Tennessee:

10%
Usually
Here:

20%
State:

18%
Always
Here:

61%
Tennessee:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

11%
State:

8%
Usually
Here:

27%
State:

26%
Always
Here:

62%
State:

66%

Were patients given information about what to do during their recovery at home?

Yes
Here:

81%
State:

82%
No
Here:

19%
State:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

12%
State:

9%
7 or 8
Here:

24%
Tennessee:

23%
9 or 10
This Hospital:

64%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

8%
Tennessee:

6%
Yes, probably
Here:

28%
Tennessee:

25%
Yes, definitely
This Hospital:

64%
State:

69%

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