QUEENS HOSPITAL CENTER - JAMAICA, NY

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Addresss:
82-68 164TH STREET
JAMAICA, NY, 11432
Phone (make sure to verify first before calling): (718) 883-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 80.00
Registered Professional Nurses : 451.50
Other Salaried Personnel : 1358.20
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 16.50
Occupational Therapists : 3.00
Physical Therapists : 6.00
Registered Pharmacists : 33.50
Respiratory Therapists : 19.30
Speech Pathologists Or Audiologists : 2.60
Physicians : 195.40
Medical Social Workers : 48.90
Medical Laboratory Technologists : 39.40
Nuclear Medicine Technicians : 1.10
Physician Assistants : 59.80
Diagnostic Radiology Technicians : 27.60
Nurse Practitioners: 21.20
Residents (Physicians) : 35.30
Psychologists : 9.90

Number Of Beds
Total: 581
Total Certified: 581
Psychiatric Unit Beds: 53
Rehabilitation Unit Beds: 10

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Chemotherapy Services
Child/Adolescent Psychiatric Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Geriatric Psychiatric Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
ICU - Surgical Services
Inpatient Rehabilitation (Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.0%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

98.9%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

89.0%
State:

98.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

18
New York:

10
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

116
State:

76
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

97.0%
New York:

97.3%
Patients Given a Prescription for a Statin at Discharge
Here:

95.0%
State:

96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

89.0%
New York:

94.8%
Percent of Patients Given Discharge Instructions
This Hospital:

97.0%
State:

92.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

98.0%
New York:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

90.0%
State:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

94.0%
New York:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

93.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

98.0%
State:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

96.0%
New York:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
State:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
New York:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

90.0%
New York:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
New York:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
State:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

98.0%
New York:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

95.0%
New York:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

64.0%
New York:

95.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

88.0%
New York:

94.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

98.0%
State:

94.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
State:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.2%
New York:

14.3%
30-Day Mortality Rates from Heart Failure
Here:

10.8%
State:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

10.8%
State:

11.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

29.0%
New York:

26.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.6%
State:

19.8%

Hospital Acquired Conditions

Falls and injuries
Here:

0.220%
State:

0.660%
Blood infection from a catheter in a large vein
Here:

0.220%
State:

0.435%
Infection from a Urinary Catheter
Here:

0.220%
State:

0.461%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

14%
New York:

7%
Usually
Here:

20%
State:

20%
Always
Here:

66%
New York:

73%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
New York:

6%
Usually
This Hospital:

18%
New York:

17%
Always
This Hospital:

76%
New York:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

23%
State:

15%
Usually
This Hospital:

27%
New York:

27%
Always
This Hospital:

50%
New York:

58%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

18%
New York:

9%
Usually
Here:

23%
State:

25%
Always
This Hospital:

59%
New York:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

29%
New York:

24%
Usually
This Hospital:

16%
State:

18%
Always
Here:

55%
New York:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

13%
State:

11%
Usually
This Hospital:

18%
State:

22%
Always
Here:

69%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

20%
State:

17%
Usually
Here:

26%
State:

34%
Always
This Hospital:

54%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

80%
New York:

81%
No
Here:

20%
New York:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

13%
State:

12%
7 or 8
Here:

31%
State:

27%
9 or 10
Here:

56%
State:

61%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
New York:

7%
Yes, probably
Here:

28%
State:

29%
Yes, definitely
Here:

66%
New York:

64%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$22,775
State:

$46,975
Average Total Payments
Here:

$20,803
New York:

$15,936
Number of discharges: 11
Here:

1.03%
New York:

1.08%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$11,192
New York:

$14,817
Average Total Payments
Here:

$9,155
State:

$6,759
Number of discharges: 30
Here:

2.82%
State:

0.85%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$15,814
State:

$15,244
Average Total Payments
Here:

$10,014
New York:

$5,248
Number of discharges: 13
This Hospital:

1.22%
State:

0.63%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$16,638
State:

$23,060
Average Total Payments
Here:

$12,009
State:

$8,106
Number of discharges: 25
This Hospital:

2.35%
New York:

0.52%
Bronchitis and Asthma without Complications
Average Covered Charges
Here:

$7,500
State:

$16,914
Average Total Payments
Here:

$7,893
State:

$6,056
Number of discharges: 18
This Hospital:

1.69%
New York:

0.36%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$13,822
State:

$23,294
Average Total Payments
Here:

$10,802
New York:

$7,529
Number of discharges: 30
Here:

2.82%
New York:

1.43%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$11,506
State:

$15,605
Average Total Payments
This Hospital:

$7,465
New York:

$4,967
Number of discharges: 25
Here:

2.35%
New York:

1.64%
Cellulitis without Major Complications
Average Covered Charges
Here:

$12,852
State:

$21,478
Average Total Payments
Here:

$10,561
New York:

$7,326
Number of discharges: 15
Here:

1.41%
State:

2.35%
Chest Pain
Average Covered Charges
Here:

$8,464
State:

$14,161
Average Total Payments
This Hospital:

$6,984
New York:

$5,137
Number of discharges: 61
Here:

5.73%
New York:

2.94%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$11,729
New York:

$23,013
Average Total Payments
This Hospital:

$11,818
New York:

$8,087
Number of discharges: 19
Here:

1.79%
State:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$16,830
State:

$30,592
Average Total Payments
Here:

$14,062
State:

$10,182
Number of discharges: 19
This Hospital:

1.79%
State:

1.87%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$10,049
New York:

$16,960
Average Total Payments
This Hospital:

$9,141
State:

$6,071
Number of discharges: 18
This Hospital:

1.69%
New York:

1.51%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$12,342
State:

$28,514
Average Total Payments
Here:

$11,791
New York:

$9,062
Number of discharges: 11
Here:

1.03%
New York:

0.71%
Diabetes with Complications
Average Covered Charges
This Hospital:

$15,565
New York:

$22,558
Average Total Payments
This Hospital:

$10,556
State:

$8,117
Number of discharges: 26
Here:

2.44%
New York:

0.89%
Dysequilibrium
Average Covered Charges
This Hospital:

$8,121
New York:

$17,870
Average Total Payments
This Hospital:

$7,992
New York:

$5,966
Number of discharges: 11
This Hospital:

1.03%
New York:

0.66%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$11,092
New York:

$31,584
Average Total Payments
This Hospital:

$14,553
New York:

$11,035
Number of discharges: 15
Here:

1.41%
State:

0.60%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$10,456
New York:

$18,668
Average Total Payments
Here:

$9,240
State:

$6,361
Number of discharges: 58
This Hospital:

5.45%
New York:

3.99%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$12,916
New York:

$27,960
Average Total Payments
This Hospital:

$12,924
New York:

$8,863
Number of discharges: 23
This Hospital:

2.16%
New York:

1.98%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$15,538
State:

$26,907
Average Total Payments
Here:

$12,648
New York:

$9,020
Number of discharges: 47
Here:

4.42%
New York:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$15,486
New York:

$41,330
Average Total Payments
Here:

$17,709
New York:

$13,648
Number of discharges: 25
This Hospital:

2.35%
State:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$10,756
State:

$17,445
Average Total Payments
This Hospital:

$8,575
New York:

$5,979
Number of discharges: 27
Here:

2.54%
State:

1.37%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$13,510
New York:

$16,793
Average Total Payments
This Hospital:

$8,207
New York:

$6,151
Number of discharges: 19
This Hospital:

1.79%
State:

0.51%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$23,038
New York:

$33,214
Average Total Payments
This Hospital:

$15,771
New York:

$10,434
Number of discharges: 15
This Hospital:

1.41%
State:

1.22%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$14,075
New York:

$21,451
Average Total Payments
This Hospital:

$10,707
New York:

$7,036
Number of discharges: 16
Here:

1.50%
State:

2.87%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$14,668
New York:

$31,477
Average Total Payments
This Hospital:

$13,764
New York:

$11,182
Number of discharges: 34
This Hospital:

3.20%
State:

0.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$10,385
State:

$18,413
Average Total Payments
This Hospital:

$8,710
State:

$6,139
Number of discharges: 41
Here:

3.85%
State:

2.44%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$25,493
New York:

$46,800
Average Total Payments
This Hospital:

$23,324
State:

$17,465
Number of discharges: 18
Here:

1.69%
New York:

0.71%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$14,666
New York:

$28,607
Average Total Payments
This Hospital:

$12,782
New York:

$9,257
Number of discharges: 13
Here:

1.22%
State:

0.64%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$19,544
State:

$16,388
Average Total Payments
Here:

$9,788
State:

$6,112
Number of discharges: 11
Here:

1.03%
New York:

0.40%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$13,977
State:

$32,228
Average Total Payments
Here:

$16,481
New York:

$10,299
Number of discharges: 11
This Hospital:

1.03%
New York:

0.89%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$8,239
New York:

$21,786
Average Total Payments
Here:

$10,177
New York:

$7,426
Number of discharges: 44
This Hospital:

4.14%
New York:

1.60%
Renal Failure with Major Complications
Average Covered Charges
Here:

$23,094
State:

$42,937
Average Total Payments
This Hospital:

$20,092
State:

$15,655
Number of discharges: 20
This Hospital:

1.88%
New York:

1.29%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$38,224
New York:

$122,124
Average Total Payments
Here:

$60,916
New York:

$51,777
Number of discharges: 13
This Hospital:

1.22%
State:

0.48%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$17,065
New York:

$53,629
Average Total Payments
Here:

$26,365
State:

$20,887
Number of discharges: 11
This Hospital:

1.03%
State:

0.82%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$10,830
State:

$24,411
Average Total Payments
Here:

$9,615
State:

$7,634
Number of discharges: 29
Here:

2.73%
State:

1.03%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$46,070
State:

$126,634
Average Total Payments
Here:

$67,337
New York:

$59,441
Number of discharges: 26
This Hospital:

2.44%
State:

0.67%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$23,170
New York:

$47,465
Average Total Payments
Here:

$23,791
State:

$17,315
Number of discharges: 89
This Hospital:

8.36%
New York:

5.04%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$18,811
State:

$29,226
Average Total Payments
This Hospital:

$13,363
State:

$9,822
Number of discharges: 23
Here:

2.16%
New York:

1.68%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$14,720
New York:

$18,747
Average Total Payments
This Hospital:

$9,160
State:

$6,160
Number of discharges: 25
This Hospital:

2.35%
New York:

0.89%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$16,121
New York:

$24,560
Average Total Payments
This Hospital:

$13,203
State:

$8,494
Number of discharges: 20
This Hospital:

1.88%
State:

2.61%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$16,583
State:

$38,332
Average Total Payments
This Hospital:

$17,528
New York:

$12,495
Number of discharges: 12
This Hospital:

1.13%
State:

1.49%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$9,666
New York:

$17,401
Average Total Payments
Here:

$8,894
State:

$5,941
Number of discharges: 13
Here:

1.22%
New York:

1.04%
Syncope and Collapse
Average Covered Charges
This Hospital:

$12,354
New York:

$19,174
Average Total Payments
This Hospital:

$9,320
New York:

$6,619
Number of discharges: 34
Here:

3.20%
New York:

3.39%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

3.900%
State:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.037%
New York:

0.112%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.015%
State:

0.030%

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