PULLMAN REGIONAL HOSPITAL - PULLMAN, WA

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Addresss:
835 S BISHOP BLVD
PULLMAN, WA, 99163
Phone (make sure to verify first before calling): (509) 332-2541

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 1.30
Registered Professional Nurses : 61.80
Other Salaried Personnel : 117.96
Dieticians : 1.00
Occupational Therapists : 0.50
Physical Therapists : 4.65
Registered Pharmacists : 1.70
Respiratory Therapists : 4.70
Speech Pathologists Or Audiologists : 0.20
Physicians : 5.50
Medical Social Workers : 1.00
Medical Laboratory Technologists : 4.10
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 9.00
Nurse Practitioners: 1.85
Psychologists : 0.50

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Nuclear Medicine Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Certified Trauma Center Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services
Urgent Care Center Services

Process of Care

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
Washington:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

91.0%
State:

96.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

73.0%
Washington:

95.0%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
State:

96.2%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

13.5%
Washington:

12.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

14.4%
State:

12.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.8%
State:

24.0%
30-Day Readmission Rates from Pneumonia
Here:

16.0%
State:

17.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
State:

4%
Usually
This Hospital:

17%
Washington:

20%
Always
Here:

81%
Washington:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

1%
State:

4%
Usually
This Hospital:

11%
State:

17%
Always
Here:

88%
Washington:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

4%
Washington:

9%
Usually
Here:

23%
Washington:

27%
Always
Here:

73%
Washington:

64%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

3%
State:

7%
Usually
This Hospital:

24%
Washington:

24%
Always
Here:

73%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

12%
State:

19%
Usually
Here:

17%
Washington:

20%
Always
This Hospital:

71%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
State:

8%
Usually
Here:

16%
State:

20%
Always
This Hospital:

80%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

3%
Washington:

13%
Usually
Here:

33%
Washington:

34%
Always
This Hospital:

64%
Washington:

53%

Were patients given information about what to do during their recovery at home?

Yes
Here:

91%
State:

85%
No
Here:

9%
Washington:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

2%
State:

8%
7 or 8
Here:

16%
Washington:

23%
9 or 10
This Hospital:

82%
Washington:

69%

Would patients recommend the hospital to friends and family?

No
Here:

1%
State:

4%
Yes, probably
Here:

14%
State:

23%
Yes, definitely
This Hospital:

85%
Washington:

73%

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