LEWISGALE HOSPITAL PULASKI - PULASKI, VA

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Addresss:
2400 LEE HIGHWAY
PULASKI, VA, 24301
Phone (make sure to verify first before calling): (540) 994-8300

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

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Complaint Deficiency

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

97.0%
State:

99.5%
Percent of Patients Given Aspirin at Discharge
Here:

95.0%
Virginia:

99.3%
Percent of Patients Given Beta Blocker at Discharge
Here:

94.0%
State:

99.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

6
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

99.0%
State:

98.1%
Patients Given a Prescription for a Statin at Discharge
Here:

69.0%
State:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Virginia:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Virginia:

97.3%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
Virginia:

94.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Virginia:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

99.0%
State:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
Virginia:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Virginia:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
State:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
Virginia:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
Virginia:

96.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
Virginia:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
Virginia:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
State:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
Virginia:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Virginia:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

100.0%
State:

95.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

97.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
Virginia:

96.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
State:

96.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.9%
State:

15.2%
30-Day Mortality Rates from Heart Failure
Here:

11.7%
Virginia:

11.6%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.3%
Virginia:

12.2%
30-Day Readmission Rates from Heart Attack
This Hospital:

22.0%
Virginia:

20.0%
30-Day Readmission Rates from Heart Failure
This Hospital:

27.8%
State:

24.6%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.9%
State:

19.2%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
Here:

44.1%
Virginia:

19.3%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

1.7%
Virginia:

1.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

97.3%
State:

85.3%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

97.3%
Virginia:

83.6%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$27,622
State:

$36,558
Average Total Payments
This Hospital:

$9,811
Virginia:

$11,483
Number of discharges: 16
Here:

1.57%
Virginia:

0.87%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$9,706
State:

$19,748
Average Total Payments
Here:

$4,378
State:

$5,290
Number of discharges: 12
This Hospital:

1.17%
Virginia:

0.35%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$9,793
State:

$13,265
Average Total Payments
This Hospital:

$3,310
Virginia:

$3,621
Number of discharges: 24
This Hospital:

2.35%
Virginia:

0.39%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$12,352
Virginia:

$16,713
Average Total Payments
Here:

$4,591
Virginia:

$5,355
Number of discharges: 16
This Hospital:

1.57%
State:

1.46%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$19,204
Virginia:

$24,425
Average Total Payments
Here:

$6,732
Virginia:

$7,960
Number of discharges: 11
Here:

1.08%
Virginia:

0.92%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$10,131
State:

$11,985
Average Total Payments
Here:

$3,204
State:

$3,674
Number of discharges: 18
Here:

1.76%
Virginia:

1.66%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$11,836
State:

$16,080
Average Total Payments
Here:

$4,711
State:

$5,268
Number of discharges: 19
This Hospital:

1.86%
State:

1.88%
Chest Pain
Average Covered Charges
Here:

$9,597
State:

$13,309
Average Total Payments
Here:

$3,050
Virginia:

$3,508
Number of discharges: 28
This Hospital:

2.74%
Virginia:

2.02%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$14,817
State:

$18,712
Average Total Payments
Here:

$5,527
State:

$6,003
Number of discharges: 40
This Hospital:

3.91%
State:

2.09%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$16,330
State:

$22,971
Average Total Payments
Here:

$6,585
State:

$7,375
Number of discharges: 42
Here:

4.11%
Virginia:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$10,698
Virginia:

$14,677
Average Total Payments
This Hospital:

$4,099
State:

$4,562
Number of discharges: 30
Here:

2.94%
Virginia:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$15,324
State:

$16,267
Average Total Payments
This Hospital:

$4,332
Virginia:

$4,677
Number of discharges: 46
Here:

4.50%
Virginia:

3.33%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$21,391
State:

$19,562
Average Total Payments
Here:

$5,778
State:

$6,368
Number of discharges: 13
Here:

1.27%
Virginia:

2.17%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$20,844
State:

$19,150
Average Total Payments
Here:

$7,644
State:

$6,043
Number of discharges: 18
Here:

1.76%
State:

0.66%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$15,147
Virginia:

$18,524
Average Total Payments
Here:

$5,639
State:

$6,409
Number of discharges: 54
This Hospital:

5.28%
State:

3.24%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$16,918
State:

$27,627
Average Total Payments
This Hospital:

$7,898
State:

$9,254
Number of discharges: 39
Here:

3.82%
Virginia:

3.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$55,408
Virginia:

$42,571
Average Total Payments
Here:

$10,695
State:

$11,742
Number of discharges: 13
Here:

1.27%
Virginia:

1.12%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$21,707
Virginia:

$23,909
Average Total Payments
This Hospital:

$6,624
Virginia:

$7,314
Number of discharges: 13
This Hospital:

1.27%
State:

1.75%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$38,456
Virginia:

$35,480
Average Total Payments
This Hospital:

$10,351
Virginia:

$12,363
Number of discharges: 13
This Hospital:

1.27%
Virginia:

1.08%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$16,526
State:

$20,337
Average Total Payments
Here:

$6,537
Virginia:

$7,368
Number of discharges: 17
Here:

1.66%
Virginia:

1.05%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$14,323
State:

$15,209
Average Total Payments
Here:

$4,393
State:

$4,914
Number of discharges: 47
Here:

4.60%
Virginia:

2.90%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
Here:

$16,315
Virginia:

$23,295
Average Total Payments
This Hospital:

$7,428
Virginia:

$8,191
Number of discharges: 18
This Hospital:

1.76%
Virginia:

0.46%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$55,633
Virginia:

$47,709
Average Total Payments
This Hospital:

$11,945
Virginia:

$13,248
Number of discharges: 21
Here:

2.05%
State:

6.42%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$62,187
State:

$57,851
Average Total Payments
This Hospital:

$15,570
Virginia:

$17,353
Number of discharges: 12
This Hospital:

1.17%
Virginia:

0.72%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$124,636
State:

$126,902
Average Total Payments
This Hospital:

$38,069
State:

$37,200
Number of discharges: 13
This Hospital:

1.27%
Virginia:

0.49%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$17,854
Virginia:

$17,476
Average Total Payments
Here:

$4,658
State:

$5,447
Number of discharges: 13
Here:

1.27%
Virginia:

0.81%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$16,817
Virginia:

$22,123
Average Total Payments
Here:

$6,473
Virginia:

$7,532
Number of discharges: 11
This Hospital:

1.08%
Virginia:

0.77%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$15,123
Virginia:

$14,229
Average Total Payments
Here:

$3,927
Virginia:

$4,420
Number of discharges: 29
This Hospital:

2.84%
Virginia:

2.07%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$17,377
Virginia:

$28,696
Average Total Payments
Here:

$8,494
State:

$10,188
Number of discharges: 14
This Hospital:

1.37%
State:

0.18%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$12,546
State:

$13,329
Average Total Payments
Here:

$4,886
State:

$4,159
Number of discharges: 17
Here:

1.66%
State:

0.33%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$19,093
State:

$25,878
Average Total Payments
Here:

$7,273
Virginia:

$8,160
Number of discharges: 39
Here:

3.82%
State:

1.90%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$9,664
Virginia:

$16,210
Average Total Payments
This Hospital:

$4,518
Virginia:

$5,305
Number of discharges: 18
This Hospital:

1.76%
Virginia:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$17,140
State:

$19,940
Average Total Payments
This Hospital:

$5,687
State:

$6,384
Number of discharges: 15
This Hospital:

1.47%
State:

2.46%
Renal Failure with Major Complications
Average Covered Charges
Here:

$29,759
Virginia:

$30,290
Average Total Payments
Here:

$9,134
State:

$10,421
Number of discharges: 20
Here:

1.96%
State:

1.68%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$23,111
Virginia:

$37,946
Average Total Payments
This Hospital:

$10,941
Virginia:

$12,347
Number of discharges: 12
Here:

1.17%
Virginia:

1.03%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$49,900
Virginia:

$51,609
Average Total Payments
This Hospital:

$12,889
Virginia:

$15,311
Number of discharges: 12
Here:

1.17%
State:

0.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$29,419
State:

$36,847
Average Total Payments
Here:

$10,383
State:

$12,110
Number of discharges: 40
Here:

3.91%
State:

5.11%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$16,920
State:

$22,569
Average Total Payments
This Hospital:

$6,165
State:

$7,309
Number of discharges: 29
Here:

2.84%
State:

1.85%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$10,928
State:

$15,097
Average Total Payments
This Hospital:

$3,819
Virginia:

$4,461
Number of discharges: 11
Here:

1.08%
State:

0.65%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$16,398
State:

$19,305
Average Total Payments
This Hospital:

$5,867
Virginia:

$6,423
Number of discharges: 49
This Hospital:

4.79%
State:

2.58%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$23,045
Virginia:

$27,841
Average Total Payments
This Hospital:

$8,578
State:

$9,090
Number of discharges: 34
This Hospital:

3.33%
Virginia:

1.96%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$11,514
State:

$14,202
Average Total Payments
This Hospital:

$4,212
State:

$4,467
Number of discharges: 26
This Hospital:

2.54%
State:

1.02%
Syncope and Collapse
Average Covered Charges
Here:

$15,511
Virginia:

$15,506
Average Total Payments
This Hospital:

$4,072
State:

$4,539
Number of discharges: 18
This Hospital:

1.76%
State:

2.14%
Transient Ischemia
Average Covered Charges
Here:

$14,023
Virginia:

$16,483
Average Total Payments
Here:

$4,424
State:

$4,621
Number of discharges: 22
This Hospital:

2.15%
State:

1.34%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.654%
Virginia:

0.637%
Infection from a Urinary Catheter
This Hospital:

0.327%
Virginia:

0.546%
Severe pressure sores (bed sores)
This Hospital:

0.327%
State:

0.306%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

3.700%
Virginia:

7.783%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.035%
Virginia:

0.107%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.013%
Virginia:

0.028%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
Virginia:

6%
Usually
This Hospital:

18%
Virginia:

17%
Always
This Hospital:

76%
State:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

5%
Usually
Here:

10%
Virginia:

15%
Always
Here:

88%
Virginia:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

11%
State:

11%
Usually
This Hospital:

25%
State:

26%
Always
Here:

64%
State:

63%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
Virginia:

8%
Usually
Here:

23%
State:

23%
Always
Here:

71%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

17%
Virginia:

21%
Usually
This Hospital:

17%
Virginia:

18%
Always
Here:

66%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

11%
State:

10%
Usually
Here:

20%
State:

20%
Always
This Hospital:

69%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

11%
State:

11%
Usually
Here:

32%
State:

30%
Always
Here:

57%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
Virginia:

84%
No
Here:

15%
Virginia:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
State:

9%
7 or 8
Here:

23%
State:

25%
9 or 10
This Hospital:

70%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

4%
Virginia:

6%
Yes, probably
Here:

25%
Virginia:

26%
Yes, definitely
Here:

71%
State:

68%

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