PORTSMOUTH REGIONAL HOSPITAL - PORTSMOUTH, NH

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Addresss:
333 BORTHWICK AVE
PORTSMOUTH, NH, 03801
Phone (make sure to verify first before calling): (603) 436-5110

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Psychiatric Units

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.90
Registered Professional Nurses : 175.00
Other Salaried Personnel : 498.75
Dieticians : 3.00
Occupational Therapists : 5.40
Physical Therapists : 10.30
Registered Pharmacists : 7.50
Respiratory Therapists : 9.75
Speech Pathologists Or Audiologists : 4.00
Medical Social Workers : 4.00
Residents (Physicians) : 5.40

Number Of Beds
Total: 209
Total Certified: 209
Psychiatric Unit Beds: 24

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$23,457
State:

$22,644
Average Total Payments
This Hospital:

$6,859
New Hampshire:

$8,265
Number of discharges: 12
Here:

0.65%
New Hampshire:

1.09%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$42,016
State:

$31,292
Average Total Payments
This Hospital:

$10,976
State:

$12,359
Number of discharges: 17
This Hospital:

0.92%
State:

1.29%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$14,067
State:

$15,361
Average Total Payments
This Hospital:

$3,247
State:

$4,193
Number of discharges: 15
This Hospital:

0.81%
State:

0.49%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$14,977
State:

$13,979
Average Total Payments
This Hospital:

$3,486
State:

$4,040
Number of discharges: 18
Here:

0.98%
State:

0.33%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$32,385
State:

$25,476
Average Total Payments
This Hospital:

$6,934
New Hampshire:

$7,285
Number of discharges: 31
Here:

1.68%
State:

0.38%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$19,071
State:

$15,205
Average Total Payments
Here:

$5,277
New Hampshire:

$5,750
Number of discharges: 34
This Hospital:

1.84%
New Hampshire:

1.82%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$26,919
State:

$21,240
Average Total Payments
Here:

$7,378
New Hampshire:

$8,630
Number of discharges: 21
This Hospital:

1.14%
State:

1.19%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$15,014
New Hampshire:

$11,879
Average Total Payments
This Hospital:

$3,414
New Hampshire:

$3,899
Number of discharges: 54
This Hospital:

2.93%
State:

1.82%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$27,123
New Hampshire:

$13,945
Average Total Payments
Here:

$5,009
New Hampshire:

$5,536
Number of discharges: 27
Here:

1.46%
New Hampshire:

2.35%
Chest Pain
Average Covered Charges
Here:

$15,584
State:

$14,779
Average Total Payments
Here:

$3,574
New Hampshire:

$3,885
Number of discharges: 23
This Hospital:

1.25%
State:

1.19%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$24,092
New Hampshire:

$16,917
Average Total Payments
This Hospital:

$5,789
State:

$6,224
Number of discharges: 38
Here:

2.06%
New Hampshire:

2.71%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$21,686
State:

$19,463
Average Total Payments
Here:

$7,098
State:

$7,633
Number of discharges: 25
Here:

1.36%
State:

2.88%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$17,956
New Hampshire:

$13,558
Average Total Payments
This Hospital:

$4,286
State:

$4,623
Number of discharges: 18
Here:

0.98%
State:

1.90%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$25,268
State:

$27,361
Average Total Payments
Here:

$6,505
State:

$7,942
Number of discharges: 56
This Hospital:

3.04%
New Hampshire:

1.77%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$16,830
New Hampshire:

$17,931
Average Total Payments
This Hospital:

$5,261
New Hampshire:

$6,134
Number of discharges: 11
Here:

0.60%
State:

0.50%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$20,003
State:

$15,194
Average Total Payments
This Hospital:

$4,340
State:

$4,870
Number of discharges: 65
Here:

3.52%
State:

3.50%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$32,771
State:

$23,541
Average Total Payments
This Hospital:

$6,260
New Hampshire:

$7,160
Number of discharges: 19
Here:

1.03%
New Hampshire:

0.76%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$15,607
State:

$16,266
Average Total Payments
Here:

$4,277
New Hampshire:

$5,511
Number of discharges: 14
This Hospital:

0.76%
State:

0.38%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$20,990
New Hampshire:

$19,678
Average Total Payments
Here:

$6,797
State:

$6,897
Number of discharges: 36
This Hospital:

1.95%
State:

2.16%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$22,799
State:

$17,480
Average Total Payments
Here:

$5,587
New Hampshire:

$6,275
Number of discharges: 12
Here:

0.65%
State:

0.87%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$24,585
New Hampshire:

$17,963
Average Total Payments
This Hospital:

$6,312
State:

$6,717
Number of discharges: 56
Here:

3.04%
New Hampshire:

3.48%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$45,512
New Hampshire:

$25,245
Average Total Payments
Here:

$10,781
State:

$9,682
Number of discharges: 24
This Hospital:

1.30%
State:

2.31%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$16,346
State:

$13,475
Average Total Payments
Here:

$4,098
New Hampshire:

$4,469
Number of discharges: 22
This Hospital:

1.19%
State:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$58,276
New Hampshire:

$37,454
Average Total Payments
Here:

$11,275
New Hampshire:

$12,948
Number of discharges: 18
This Hospital:

0.98%
New Hampshire:

1.37%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$162,506
State:

$135,338
Average Total Payments
This Hospital:

$36,994
State:

$51,561
Number of discharges: 15
Here:

0.81%
New Hampshire:

0.26%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$28,660
State:

$22,352
Average Total Payments
This Hospital:

$7,002
State:

$8,033
Number of discharges: 26
This Hospital:

1.41%
New Hampshire:

1.63%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$39,066
State:

$28,128
Average Total Payments
This Hospital:

$10,930
State:

$12,542
Number of discharges: 12
Here:

0.65%
State:

0.71%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$30,356
New Hampshire:

$19,240
Average Total Payments
Here:

$5,334
New Hampshire:

$5,831
Number of discharges: 16
Here:

0.87%
State:

0.90%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$42,590
State:

$20,430
Average Total Payments
Here:

$12,404
State:

$8,584
Number of discharges: 13
This Hospital:

0.70%
State:

0.67%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$20,898
New Hampshire:

$14,475
Average Total Payments
Here:

$4,542
State:

$5,062
Number of discharges: 45
Here:

2.44%
State:

2.86%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
This Hospital:

$101,406
New Hampshire:

$72,183
Average Total Payments
This Hospital:

$21,353
New Hampshire:

$24,195
Number of discharges: 33
Here:

1.79%
State:

0.87%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$58,341
State:

$46,268
Average Total Payments
Here:

$13,468
State:

$14,610
Number of discharges: 195
This Hospital:

10.57%
State:

7.66%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$75,699
State:

$51,654
Average Total Payments
This Hospital:

$15,376
New Hampshire:

$18,351
Number of discharges: 23
Here:

1.25%
State:

0.97%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$119,364
State:

$96,025
Average Total Payments
This Hospital:

$30,547
State:

$38,636
Number of discharges: 11
Here:

0.60%
New Hampshire:

0.71%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$19,152
New Hampshire:

$16,895
Average Total Payments
This Hospital:

$4,862
New Hampshire:

$5,530
Number of discharges: 26
This Hospital:

1.41%
New Hampshire:

1.10%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$33,487
New Hampshire:

$21,555
Average Total Payments
Here:

$6,921
New Hampshire:

$7,851
Number of discharges: 12
Here:

0.65%
State:

0.50%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$14,947
New Hampshire:

$13,425
Average Total Payments
This Hospital:

$4,549
New Hampshire:

$4,658
Number of discharges: 31
This Hospital:

1.68%
New Hampshire:

1.83%
Other Circulatory System Diagnoses with Complications
Average Covered Charges
Here:

$18,492
New Hampshire:

$17,093
Average Total Payments
Here:

$5,701
New Hampshire:

$6,438
Number of discharges: 12
This Hospital:

0.65%
State:

0.36%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$42,850
New Hampshire:

$36,918
Average Total Payments
This Hospital:

$11,349
New Hampshire:

$13,867
Number of discharges: 28
Here:

1.52%
State:

0.58%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$18,955
New Hampshire:

$17,989
Average Total Payments
This Hospital:

$5,841
State:

$6,900
Number of discharges: 11
This Hospital:

0.60%
State:

0.64%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$83,733
New Hampshire:

$55,553
Average Total Payments
This Hospital:

$15,169
New Hampshire:

$18,231
Number of discharges: 21
This Hospital:

1.14%
New Hampshire:

0.58%
Other Vascular Procedures with Major Complications
Average Covered Charges
Here:

$118,326
New Hampshire:

$87,979
Average Total Payments
This Hospital:

$24,007
New Hampshire:

$25,124
Number of discharges: 11
This Hospital:

0.60%
New Hampshire:

0.26%
Other Vascular Procedures without Complications
Average Covered Charges
This Hospital:

$62,395
State:

$44,894
Average Total Payments
This Hospital:

$10,786
State:

$11,860
Number of discharges: 23
This Hospital:

1.25%
State:

0.40%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
This Hospital:

$104,483
New Hampshire:

$72,237
Average Total Payments
This Hospital:

$21,029
State:

$25,543
Number of discharges: 22
Here:

1.19%
New Hampshire:

0.28%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$70,188
State:

$53,869
Average Total Payments
Here:

$14,286
New Hampshire:

$15,625
Number of discharges: 74
Here:

4.01%
State:

1.48%
Percutaneous Cardiovascular Procedures with Non-Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$53,517
New Hampshire:

$48,067
Average Total Payments
Here:

$10,603
State:

$13,116
Number of discharges: 31
Here:

1.68%
State:

0.54%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
This Hospital:

$48,514
New Hampshire:

$28,076
Average Total Payments
Here:

$9,893
State:

$9,609
Number of discharges: 13
Here:

0.70%
State:

0.32%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$16,219
New Hampshire:

$13,299
Average Total Payments
This Hospital:

$4,863
State:

$4,348
Number of discharges: 14
This Hospital:

0.76%
New Hampshire:

0.66%
Psychoses
Average Covered Charges
This Hospital:

$18,681
New Hampshire:

$14,469
Average Total Payments
This Hospital:

$6,345
New Hampshire:

$6,148
Number of discharges: 15
This Hospital:

0.81%
New Hampshire:

0.10%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$25,457
New Hampshire:

$27,759
Average Total Payments
Here:

$7,659
State:

$8,824
Number of discharges: 19
This Hospital:

1.03%
State:

1.20%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$26,264
New Hampshire:

$19,999
Average Total Payments
Here:

$7,157
New Hampshire:

$6,803
Number of discharges: 23
This Hospital:

1.25%
State:

0.83%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$19,809
New Hampshire:

$14,583
Average Total Payments
Here:

$4,758
New Hampshire:

$5,200
Number of discharges: 19
Here:

1.03%
State:

0.82%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$20,785
State:

$18,183
Average Total Payments
This Hospital:

$5,896
State:

$6,872
Number of discharges: 40
Here:

2.17%
New Hampshire:

2.01%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$50,804
State:

$29,043
Average Total Payments
This Hospital:

$13,364
State:

$11,453
Number of discharges: 22
Here:

1.19%
New Hampshire:

1.20%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$39,444
State:

$24,280
Average Total Payments
Here:

$8,744
New Hampshire:

$9,718
Number of discharges: 15
Here:

0.81%
State:

1.02%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$37,399
New Hampshire:

$33,384
Average Total Payments
Here:

$11,995
New Hampshire:

$13,028
Number of discharges: 13
Here:

0.70%
State:

0.96%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$62,374
New Hampshire:

$48,539
Average Total Payments
Here:

$13,581
State:

$16,406
Number of discharges: 21
This Hospital:

1.14%
New Hampshire:

0.89%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$37,054
State:

$32,768
Average Total Payments
This Hospital:

$11,172
New Hampshire:

$12,439
Number of discharges: 88
This Hospital:

4.77%
State:

3.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$27,298
New Hampshire:

$21,664
Average Total Payments
This Hospital:

$6,846
State:

$7,438
Number of discharges: 38
This Hospital:

2.06%
New Hampshire:

1.51%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$19,544
State:

$15,799
Average Total Payments
This Hospital:

$4,026
State:

$4,540
Number of discharges: 27
This Hospital:

1.46%
State:

0.91%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$24,760
State:

$17,630
Average Total Payments
Here:

$6,700
State:

$6,656
Number of discharges: 41
This Hospital:

2.22%
State:

3.49%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$26,666
New Hampshire:

$24,810
Average Total Payments
Here:

$8,362
New Hampshire:

$9,486
Number of discharges: 22
Here:

1.19%
State:

2.24%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$18,449
State:

$13,228
Average Total Payments
This Hospital:

$4,243
State:

$4,783
Number of discharges: 11
Here:

0.60%
New Hampshire:

1.07%
Syncope and Collapse
Average Covered Charges
This Hospital:

$16,907
New Hampshire:

$15,079
Average Total Payments
Here:

$4,594
State:

$4,911
Number of discharges: 30
This Hospital:

1.63%
State:

1.64%
Transient Ischemia
Average Covered Charges
Here:

$20,100
State:

$15,367
Average Total Payments
Here:

$5,431
New Hampshire:

$4,884
Number of discharges: 17
Here:

0.92%
New Hampshire:

0.76%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

24.600%
State:

33.103%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

15.800%
New Hampshire:

8.524%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.084%
State:

0.053%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

3.300%
New Hampshire:

5.357%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.600%
New Hampshire:

2.723%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
New Hampshire:

99.9%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

97.6%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
State:

99.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
New Hampshire:

100.0%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

100.0%
State:

93.1%
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
New Hampshire:

99.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

96.1%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
State:

94.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New Hampshire:

98.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
New Hampshire:

97.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
State:

97.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New Hampshire:

98.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
State:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
New Hampshire:

96.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
New Hampshire:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
New Hampshire:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

98.4%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

99.0%
State:

97.0%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
New Hampshire:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

98.0%
State:

93.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

99.0%
New Hampshire:

96.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
State:

97.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
New Hampshire:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.6%
New Hampshire:

14.7%
30-Day Mortality Rates from Heart Failure
Here:

11.2%
New Hampshire:

11.9%
30-Day Mortality Rates from Pneumonia
Here:

12.2%
State:

12.8%
30-Day Readmission Rates from Heart Attack
Here:

19.8%
State:

18.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.2%
New Hampshire:

23.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.1%
New Hampshire:

17.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
New Hampshire:

3%
Usually
This Hospital:

18%
New Hampshire:

17%
Always
This Hospital:

77%
New Hampshire:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
Here:

15%
New Hampshire:

15%
Always
This Hospital:

82%
New Hampshire:

81%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

10%
State:

7%
Usually
Here:

27%
New Hampshire:

23%
Always
Here:

63%
New Hampshire:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
New Hampshire:

6%
Usually
This Hospital:

22%
State:

22%
Always
This Hospital:

71%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
State:

16%
Usually
This Hospital:

19%
State:

19%
Always
Here:

63%
New Hampshire:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

10%
State:

6%
Usually
This Hospital:

18%
New Hampshire:

17%
Always
Here:

72%
New Hampshire:

77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

9%
State:

11%
Usually
This Hospital:

34%
New Hampshire:

34%
Always
Here:

57%
New Hampshire:

55%

Were patients given information about what to do during their recovery at home?

Yes
Here:

90%
New Hampshire:

88%
No
This Hospital:

10%
New Hampshire:

12%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
New Hampshire:

7%
7 or 8
This Hospital:

22%
State:

21%
9 or 10
Here:

71%
New Hampshire:

72%

Would patients recommend the hospital to friends and family?

No
Here:

5%
State:

4%
Yes, probably
Here:

20%
New Hampshire:

21%
Yes, definitely
This Hospital:

75%
State:

75%

Hospital Acquired Conditions

Falls and injuries
Here:

0.349%
State:

0.596%
Blood infection from a catheter in a large vein
Here:

0.349%
New Hampshire:

0.446%
Infection from a Urinary Catheter
Here:

0.873%
New Hampshire:

0.543%

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