PLAINS REGIONAL MEDICAL CENTER CLOVIS - CLOVIS, NM

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Addresss:
2100 MARTIN LUTHER KING, JR, BLVD
CLOVIS, NM, 88101
Phone (make sure to verify first before calling): (575) 769-7155

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Federal
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 29.00
Registered Professional Nurses : 89.00
Other Salaried Personnel : 301.00
Dieticians : 1.00
Occupational Therapists : 2.00
Physical Therapists : 5.00
Registered Pharmacists : 3.00
Respiratory Therapists : 9.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 22.00
Medical Social Workers : 1.00
Medical Laboratory Technologists : 17.00
Nuclear Medicine Technicians : 2.00
Diagnostic Radiology Technicians : 24.00
Nurse Practitioners: 2.00

Number Of Beds
Total: 106
Total Certified: 106

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services
Urgent Care Center Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
New Mexico:

99.4%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
New Mexico:

98.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

6
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

96.8%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

91.0%
State:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

94.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

95.1%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
State:

82.0%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

95.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

97.0%
State:

96.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

95.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New Mexico:

92.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

98.0%
New Mexico:

92.6%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
New Mexico:

92.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

92.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

97.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
New Mexico:

97.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
New Mexico:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
New Mexico:

95.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

97.0%
New Mexico:

96.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

98.0%
New Mexico:

94.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
State:

94.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
State:

94.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

98.0%
New Mexico:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.0%
New Mexico:

16.2%
30-Day Mortality Rates from Heart Failure
Here:

14.0%
State:

12.0%
30-Day Mortality Rates from Pneumonia
Here:

14.0%
New Mexico:

12.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.3%
New Mexico:

23.4%
30-Day Readmission Rates from Pneumonia
Here:

15.9%
New Mexico:

17.2%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.300%
New Mexico:

8.249%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.078%
State:

0.125%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.122%
New Mexico:

0.051%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.681%
New Mexico:

1.211%
Blood infection from a catheter in a large vein
This Hospital:

0.340%
State:

0.452%
Infection from a Urinary Catheter
This Hospital:

0.340%
State:

0.747%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
New Mexico:

6%
Usually
This Hospital:

17%
New Mexico:

18%
Always
This Hospital:

80%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
New Mexico:

6%
Usually
This Hospital:

14%
New Mexico:

15%
Always
This Hospital:

81%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
State:

12%
Usually
This Hospital:

22%
State:

22%
Always
This Hospital:

71%
State:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
New Mexico:

8%
Usually
This Hospital:

21%
State:

22%
Always
This Hospital:

73%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
New Mexico:

19%
Usually
This Hospital:

16%
State:

17%
Always
This Hospital:

65%
New Mexico:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
New Mexico:

10%
Usually
Here:

19%
New Mexico:

20%
Always
This Hospital:

74%
New Mexico:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

13%
New Mexico:

12%
Usually
Here:

28%
State:

29%
Always
Here:

59%
New Mexico:

59%

Were patients given information about what to do during their recovery at home?

Yes
Here:

83%
New Mexico:

81%
No
This Hospital:

17%
New Mexico:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
State:

11%
7 or 8
Here:

31%
State:

26%
9 or 10
Here:

59%
State:

63%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
State:

7%
Yes, probably
This Hospital:

43%
New Mexico:

31%
Yes, definitely
Here:

53%
New Mexico:

62%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$17,481
New Mexico:

$18,416
Average Total Payments
This Hospital:

$4,914
State:

$5,829
Number of discharges: 11
Here:

1.66%
State:

0.34%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$20,202
State:

$19,869
Average Total Payments
This Hospital:

$4,893
New Mexico:

$5,909
Number of discharges: 18
This Hospital:

2.72%
State:

1.10%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$15,259
State:

$13,507
Average Total Payments
Here:

$3,678
State:

$3,929
Number of discharges: 27
Here:

4.08%
State:

1.52%
Cellulitis without Major Complications
Average Covered Charges
Here:

$15,317
State:

$17,374
Average Total Payments
Here:

$5,474
State:

$6,234
Number of discharges: 31
Here:

4.68%
New Mexico:

2.61%
Chest Pain
Average Covered Charges
This Hospital:

$14,185
State:

$15,555
Average Total Payments
Here:

$3,208
New Mexico:

$4,089
Number of discharges: 21
Here:

3.17%
State:

1.52%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$27,356
State:

$24,329
Average Total Payments
Here:

$5,636
New Mexico:

$6,837
Number of discharges: 28
This Hospital:

4.23%
State:

1.64%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$33,197
New Mexico:

$27,808
Average Total Payments
Here:

$6,908
New Mexico:

$8,744
Number of discharges: 16
This Hospital:

2.42%
New Mexico:

2.08%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$17,815
State:

$16,644
Average Total Payments
This Hospital:

$4,136
State:

$5,297
Number of discharges: 43
Here:

6.50%
New Mexico:

2.06%
Diabetes with Complications
Average Covered Charges
Here:

$17,390
New Mexico:

$18,426
Average Total Payments
This Hospital:

$4,695
New Mexico:

$6,079
Number of discharges: 12
This Hospital:

1.81%
State:

0.75%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$18,728
State:

$17,803
Average Total Payments
This Hospital:

$4,212
New Mexico:

$5,275
Number of discharges: 42
This Hospital:

6.34%
State:

3.84%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$27,108
New Mexico:

$22,079
Average Total Payments
Here:

$5,688
New Mexico:

$7,339
Number of discharges: 14
This Hospital:

2.11%
New Mexico:

2.00%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$17,499
State:

$15,579
Average Total Payments
Here:

$4,169
State:

$5,303
Number of discharges: 15
Here:

2.27%
New Mexico:

0.65%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$24,566
State:

$22,253
Average Total Payments
Here:

$6,010
New Mexico:

$7,098
Number of discharges: 18
This Hospital:

2.72%
New Mexico:

2.56%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$34,770
New Mexico:

$34,840
Average Total Payments
Here:

$8,628
New Mexico:

$10,485
Number of discharges: 18
Here:

2.72%
New Mexico:

1.46%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$21,566
New Mexico:

$15,552
Average Total Payments
Here:

$4,065
State:

$4,687
Number of discharges: 17
This Hospital:

2.57%
New Mexico:

1.12%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$27,757
New Mexico:

$22,659
Average Total Payments
Here:

$6,622
State:

$8,240
Number of discharges: 14
Here:

2.11%
State:

0.86%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$17,396
New Mexico:

$16,098
Average Total Payments
This Hospital:

$4,495
New Mexico:

$5,731
Number of discharges: 45
This Hospital:

6.80%
New Mexico:

3.57%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$51,739
New Mexico:

$50,767
Average Total Payments
This Hospital:

$12,732
State:

$14,985
Number of discharges: 59
This Hospital:

8.91%
New Mexico:

7.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$29,977
New Mexico:

$23,060
Average Total Payments
Here:

$6,381
State:

$8,383
Number of discharges: 11
Here:

1.66%
State:

0.79%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$20,030
State:

$15,601
Average Total Payments
Here:

$4,015
State:

$4,952
Number of discharges: 44
Here:

6.65%
State:

3.13%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$30,839
State:

$22,553
Average Total Payments
This Hospital:

$5,908
New Mexico:

$7,207
Number of discharges: 22
This Hospital:

3.32%
New Mexico:

2.03%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$31,500
State:

$40,444
Average Total Payments
This Hospital:

$12,272
State:

$14,331
Number of discharges: 20
This Hospital:

3.02%
New Mexico:

5.00%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$26,737
State:

$24,193
Average Total Payments
This Hospital:

$6,450
New Mexico:

$8,339
Number of discharges: 21
This Hospital:

3.17%
New Mexico:

2.27%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$25,647
New Mexico:

$20,805
Average Total Payments
This Hospital:

$6,065
State:

$7,451
Number of discharges: 43
This Hospital:

6.50%
New Mexico:

4.13%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$41,167
New Mexico:

$31,826
Average Total Payments
This Hospital:

$8,369
New Mexico:

$10,412
Number of discharges: 17
This Hospital:

2.57%
New Mexico:

2.43%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$20,505
New Mexico:

$14,600
Average Total Payments
This Hospital:

$4,140
State:

$5,393
Number of discharges: 35
Here:

5.29%
New Mexico:

2.45%

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