PHELPS COUNTY REGIONAL MEDICAL CENTER - ROLLA, MO

Institution representatives - add corrected or new information about PHELPS COUNTY REGIONAL MEDICAL CENTER »

Addresss:
1000 W 10TH ST
ROLLA, MO, 65401
Phone (make sure to verify first before calling): (573) 458-8899

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Rehabilitation Units

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 155.00
Other Salaried Personnel : 464.00
Dieticians : 3.25
Occupational Therapists : 2.00
Physical Therapists : 11.00
Registered Pharmacists : 5.00
Respiratory Therapists : 12.00
Medical Social Workers : 0.25

Number Of Beds
Total: 204
Total Certified: 204
Psychiatric Unit Beds: 19

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$27,537
Missouri:

$25,107
Average Total Payments
This Hospital:

$8,128
State:

$7,299
Number of discharges: 22
Here:

1.08%
Missouri:

0.44%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$34,851
State:

$38,082
Average Total Payments
This Hospital:

$12,047
State:

$11,009
Number of discharges: 21
This Hospital:

1.03%
State:

0.76%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$15,942
State:

$19,409
Average Total Payments
Here:

$5,642
State:

$5,075
Number of discharges: 18
This Hospital:

0.89%
Missouri:

0.21%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$16,440
Missouri:

$17,183
Average Total Payments
Here:

$6,113
Missouri:

$5,342
Number of discharges: 11
Here:

0.54%
Missouri:

0.35%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$19,867
State:

$17,951
Average Total Payments
Here:

$6,086
Missouri:

$5,186
Number of discharges: 33
Here:

1.62%
Missouri:

1.40%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$24,548
State:

$25,800
Average Total Payments
This Hospital:

$8,954
State:

$7,799
Number of discharges: 21
This Hospital:

1.03%
Missouri:

0.93%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$18,630
Missouri:

$12,487
Average Total Payments
This Hospital:

$4,148
Missouri:

$3,574
Number of discharges: 27
This Hospital:

1.33%
Missouri:

1.63%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$18,565
Missouri:

$16,957
Average Total Payments
Here:

$6,081
Missouri:

$5,280
Number of discharges: 41
This Hospital:

2.02%
State:

1.81%
Chest Pain
Average Covered Charges
Here:

$16,519
Missouri:

$14,567
Average Total Payments
Here:

$4,099
State:

$3,527
Number of discharges: 55
Here:

2.71%
Missouri:

1.92%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$21,146
State:

$19,616
Average Total Payments
This Hospital:

$7,213
Missouri:

$6,146
Number of discharges: 85
This Hospital:

4.18%
Missouri:

1.91%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$24,634
State:

$25,312
Average Total Payments
Here:

$8,515
Missouri:

$7,445
Number of discharges: 55
Here:

2.71%
State:

1.91%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$15,093
Missouri:

$15,094
Average Total Payments
This Hospital:

$5,436
Missouri:

$4,582
Number of discharges: 49
This Hospital:

2.41%
Missouri:

1.51%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$33,158
State:

$27,366
Average Total Payments
Here:

$7,746
Missouri:

$6,889
Number of discharges: 25
This Hospital:

1.23%
Missouri:

2.03%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$19,230
Missouri:

$18,442
Average Total Payments
This Hospital:

$6,953
State:

$5,858
Number of discharges: 13
Here:

0.64%
Missouri:

0.38%
Diabetes with Complications
Average Covered Charges
Here:

$15,910
Missouri:

$17,711
Average Total Payments
This Hospital:

$5,978
Missouri:

$5,388
Number of discharges: 12
This Hospital:

0.59%
Missouri:

0.63%
Dysequilibrium
Average Covered Charges
Here:

$15,674
State:

$15,646
Average Total Payments
This Hospital:

$5,163
State:

$3,970
Number of discharges: 17
Here:

0.84%
State:

0.32%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$21,712
Missouri:

$25,614
Average Total Payments
This Hospital:

$9,468
Missouri:

$7,689
Number of discharges: 17
This Hospital:

0.84%
State:

0.68%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$19,360
State:

$17,168
Average Total Payments
This Hospital:

$5,560
State:

$4,547
Number of discharges: 82
Here:

4.03%
Missouri:

3.74%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$27,836
Missouri:

$21,879
Average Total Payments
This Hospital:

$7,456
Missouri:

$6,229
Number of discharges: 44
Here:

2.16%
State:

1.92%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$41,438
State:

$40,567
Average Total Payments
This Hospital:

$13,007
State:

$11,201
Number of discharges: 19
Here:

0.93%
Missouri:

0.69%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$15,639
Missouri:

$15,457
Average Total Payments
Here:

$5,041
Missouri:

$4,509
Number of discharges: 13
Here:

0.64%
Missouri:

0.48%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$17,777
Missouri:

$20,732
Average Total Payments
Here:

$6,781
State:

$5,671
Number of discharges: 13
This Hospital:

0.64%
State:

0.63%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$24,633
State:

$21,078
Average Total Payments
Here:

$7,400
Missouri:

$6,410
Number of discharges: 73
This Hospital:

3.59%
State:

2.86%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$32,572
Missouri:

$30,318
Average Total Payments
Here:

$10,456
Missouri:

$9,156
Number of discharges: 53
This Hospital:

2.61%
Missouri:

2.89%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$17,212
State:

$14,823
Average Total Payments
This Hospital:

$4,973
State:

$4,257
Number of discharges: 25
Here:

1.23%
Missouri:

1.14%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$38,378
Missouri:

$41,557
Average Total Payments
This Hospital:

$13,605
Missouri:

$11,401
Number of discharges: 36
Here:

1.77%
Missouri:

1.13%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
This Hospital:

$55,250
Missouri:

$63,595
Average Total Payments
This Hospital:

$21,830
State:

$18,951
Number of discharges: 17
Here:

0.84%
State:

0.29%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
This Hospital:

$34,608
State:

$31,933
Average Total Payments
Here:

$11,056
Missouri:

$9,334
Number of discharges: 13
Here:

0.64%
Missouri:

0.28%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$97,090
State:

$122,006
Average Total Payments
Here:

$42,069
Missouri:

$36,430
Number of discharges: 11
Here:

0.54%
Missouri:

0.65%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$22,495
State:

$25,604
Average Total Payments
This Hospital:

$8,286
Missouri:

$7,175
Number of discharges: 24
This Hospital:

1.18%
State:

1.53%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$25,801
Missouri:

$40,880
Average Total Payments
Here:

$12,115
State:

$11,994
Number of discharges: 14
This Hospital:

0.69%
Missouri:

0.93%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$21,555
State:

$20,660
Average Total Payments
Here:

$5,877
State:

$5,231
Number of discharges: 17
This Hospital:

0.84%
Missouri:

0.87%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$34,609
Missouri:

$24,152
Average Total Payments
Here:

$9,699
State:

$7,228
Number of discharges: 17
Here:

0.84%
Missouri:

0.81%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$16,409
Missouri:

$16,038
Average Total Payments
Here:

$5,581
State:

$4,806
Number of discharges: 40
This Hospital:

1.97%
State:

2.53%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
Here:

$36,767
State:

$36,014
Average Total Payments
Here:

$12,334
Missouri:

$10,181
Number of discharges: 11
Here:

0.54%
Missouri:

0.31%
Laparoscopic Cholecystectomy without C.D.E. without Complications
Average Covered Charges
This Hospital:

$26,791
State:

$29,050
Average Total Payments
This Hospital:

$9,021
State:

$7,133
Number of discharges: 14
This Hospital:

0.69%
State:

0.24%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$24,410
Missouri:

$24,804
Average Total Payments
This Hospital:

$9,024
State:

$7,655
Number of discharges: 15
Here:

0.74%
Missouri:

0.49%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$46,954
Missouri:

$40,743
Average Total Payments
Here:

$15,334
Missouri:

$12,852
Number of discharges: 146
This Hospital:

7.18%
State:

6.00%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$56,755
Missouri:

$51,513
Average Total Payments
This Hospital:

$18,432
Missouri:

$15,665
Number of discharges: 26
Here:

1.28%
Missouri:

0.81%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$107,105
State:

$114,859
Average Total Payments
This Hospital:

$39,343
State:

$34,419
Number of discharges: 21
This Hospital:

1.03%
Missouri:

0.57%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$19,529
State:

$18,644
Average Total Payments
Here:

$5,766
State:

$5,034
Number of discharges: 22
Here:

1.08%
State:

0.98%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$21,877
Missouri:

$24,577
Average Total Payments
Here:

$8,120
State:

$7,378
Number of discharges: 19
This Hospital:

0.93%
Missouri:

0.86%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$16,661
Missouri:

$14,611
Average Total Payments
This Hospital:

$4,880
Missouri:

$4,370
Number of discharges: 36
Here:

1.77%
State:

2.11%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$38,442
Missouri:

$41,444
Average Total Payments
Here:

$17,432
State:

$12,221
Number of discharges: 17
Here:

0.84%
Missouri:

0.78%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$21,454
Missouri:

$21,153
Average Total Payments
Here:

$7,212
Missouri:

$6,178
Number of discharges: 16
This Hospital:

0.79%
Missouri:

0.57%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$14,719
State:

$14,268
Average Total Payments
This Hospital:

$4,878
Missouri:

$3,999
Number of discharges: 27
This Hospital:

1.33%
Missouri:

0.56%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$35,398
Missouri:

$28,250
Average Total Payments
This Hospital:

$9,902
State:

$8,058
Number of discharges: 32
Here:

1.57%
State:

2.05%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$26,740
Missouri:

$24,240
Average Total Payments
Here:

$9,305
State:

$6,823
Number of discharges: 14
Here:

0.69%
Missouri:

0.38%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$26,620
State:

$26,217
Average Total Payments
Here:

$9,103
State:

$7,847
Number of discharges: 20
Here:

0.98%
State:

0.33%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$16,216
Missouri:

$17,531
Average Total Payments
This Hospital:

$5,706
State:

$5,193
Number of discharges: 38
Here:

1.87%
Missouri:

1.20%
Renal Failure with Complications
Average Covered Charges
Here:

$21,420
State:

$21,181
Average Total Payments
Here:

$7,343
State:

$6,298
Number of discharges: 49
Here:

2.41%
State:

1.95%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$31,197
State:

$33,727
Average Total Payments
This Hospital:

$11,969
State:

$10,217
Number of discharges: 42
This Hospital:

2.07%
State:

1.42%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$26,994
Missouri:

$29,149
Average Total Payments
Here:

$10,357
State:

$8,649
Number of discharges: 15
Here:

0.74%
State:

0.73%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$91,846
Missouri:

$130,623
Average Total Payments
Here:

$35,179
Missouri:

$35,340
Number of discharges: 15
This Hospital:

0.74%
Missouri:

0.37%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$51,369
Missouri:

$56,820
Average Total Payments
Here:

$16,579
Missouri:

$14,890
Number of discharges: 29
Here:

1.43%
Missouri:

1.03%
Seizures without Major Complications
Average Covered Charges
Here:

$16,738
Missouri:

$17,972
Average Total Payments
Here:

$5,370
State:

$4,979
Number of discharges: 15
This Hospital:

0.74%
State:

0.77%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$34,523
Missouri:

$41,930
Average Total Payments
This Hospital:

$14,020
State:

$11,968
Number of discharges: 87
This Hospital:

4.28%
Missouri:

4.42%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$23,553
Missouri:

$24,576
Average Total Payments
This Hospital:

$8,185
State:

$7,135
Number of discharges: 39
Here:

1.92%
State:

1.41%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$19,930
Missouri:

$16,575
Average Total Payments
This Hospital:

$6,541
Missouri:

$4,365
Number of discharges: 19
This Hospital:

0.93%
Missouri:

0.69%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$25,404
Missouri:

$22,459
Average Total Payments
Here:

$7,458
Missouri:

$6,369
Number of discharges: 103
Here:

5.07%
Missouri:

2.85%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$42,761
State:

$31,582
Average Total Payments
Here:

$11,351
Missouri:

$8,887
Number of discharges: 48
This Hospital:

2.36%
Missouri:

2.09%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$17,838
Missouri:

$15,701
Average Total Payments
Here:

$5,339
Missouri:

$4,447
Number of discharges: 29
Here:

1.43%
State:

1.21%
Syncope and Collapse
Average Covered Charges
Here:

$25,384
State:

$17,367
Average Total Payments
Here:

$6,881
State:

$4,474
Number of discharges: 20
Here:

0.98%
State:

1.62%
Transient Ischemia
Average Covered Charges
Here:

$20,788
Missouri:

$18,690
Average Total Payments
Here:

$6,296
Missouri:

$4,601
Number of discharges: 16
This Hospital:

0.79%
State:

1.08%

Complaint Deficiency

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

98.0%
Missouri:

99.2%
Percent of Patients Given Aspirin at Discharge
Here:

93.0%
Missouri:

99.3%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

83.0%
Missouri:

99.2%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

13
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

97.0%
State:

95.8%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

64.0%
Missouri:

97.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
Missouri:

98.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

81.0%
State:

95.8%
Percent of Patients Given Discharge Instructions
This Hospital:

90.0%
State:

91.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

95.0%
State:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

93.0%
Missouri:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Missouri:

98.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

91.0%
Missouri:

93.6%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

86.0%
State:

92.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

94.0%
State:

95.7%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
Missouri:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

95.0%
Missouri:

96.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

95.0%
Missouri:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

90.0%
Missouri:

97.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

92.0%
Missouri:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

90.0%
Missouri:

91.7%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

91.0%
State:

95.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

93.0%
State:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

96.0%
State:

97.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Missouri:

99.4%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.6%
Missouri:

15.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

12.2%
Missouri:

11.6%
30-Day Mortality Rates from Pneumonia
Here:

14.5%
State:

11.9%
30-Day Readmission Rates from Heart Attack
Here:

18.4%
Missouri:

20.4%
30-Day Readmission Rates from Heart Failure
Here:

24.0%
Missouri:

24.9%
30-Day Readmission Rates from Pneumonia
Here:

17.2%
State:

18.9%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.445%
State:

0.605%
Infection from a Urinary Catheter
This Hospital:

0.148%
State:

0.564%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

37.7%
Missouri:

22.4%
Percent of short-stay residents with Pressure ulcers that are new or worsened
Here:

0.6%
Missouri:

1.9%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

96.8%
Missouri:

82.3%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

97.8%
State:

74.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

49.600%
Missouri:

40.106%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

4.700%
State:

8.189%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.234%
Missouri:

0.184%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.006%
Missouri:

0.040%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

7.400%
Missouri:

5.915%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

2.900%
Missouri:

3.267%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 26%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
Missouri:

5%
Usually
Here:

14%
Missouri:

18%
Always
This Hospital:

83%
Missouri:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
Here:

16%
State:

15%
Always
Here:

82%
Missouri:

81%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

5%
State:

9%
Usually
This Hospital:

27%
Missouri:

26%
Always
Here:

68%
Missouri:

65%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
Missouri:

7%
Usually
This Hospital:

20%
Missouri:

24%
Always
This Hospital:

75%
Missouri:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
Missouri:

21%
Usually
This Hospital:

16%
Missouri:

18%
Always
Here:

65%
Missouri:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

4%
Missouri:

9%
Usually
Here:

21%
State:

19%
Always
This Hospital:

75%
Missouri:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

12%
State:

11%
Usually
This Hospital:

31%
State:

31%
Always
Here:

57%
Missouri:

58%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

88%
State:

84%
No
Here:

12%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
Missouri:

9%
7 or 8
This Hospital:

24%
State:

23%
9 or 10
This Hospital:

69%
State:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
Missouri:

5%
Yes, probably
This Hospital:

33%
State:

27%
Yes, definitely
Here:

64%
State:

68%

User Contributions:

Comment about this article, ask questions, or add new information about this topic:




Hospital-data.com does not guarantee the accuracy or timeliness of any information on this site.  Use at your own risk.  This data has been compiled from multiple government and commercial sources. 

This web site and associated pages are not associated with, endorsed by, or sponsored by PHELPS COUNTY REGIONAL MEDICAL CENTER and has no official or unofficial affiliation with PHELPS COUNTY REGIONAL MEDICAL CENTER.

Some parts © 2003-2024 Advameg, Inc.