PATIENT CENTERED SERVICES INC - PLANO, TX

Submitted by:Cory St.Aubin, Director Marketing
address: 1208 E. 15th st. Plano, Texas 75074

Whitesboro address:

website www.patientcenteredservices.com
972-424-4454

Named in Top 25% of Agencies in America as Home Care Elite 2006-2009

Institution representatives - add corrected or new information about PATIENT CENTERED SERVICES INC »

Addresss:
1208 EAST 15TH STREET
PLANO, TX, 75074
Phone (make sure to verify first before calling): (972) 424-4454

Type of Ownership: Local
Offers Nursing Care Services: Yes
Offers Physical Therapy Services: Yes
Offers Occupational Therapy Services: Yes
Offers Speech Pathology Services: Yes
Offers Medical Social Services: Yes
Offers Home Health Aide Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.50
Registered Professional Nurses : 2.50
Occupational Therapists : 1.50
Physical Therapists : 3.00
Home Health Aides : 1.00
Social Workers : 0.50

Provided Services
Home Health Aide Services
Medical Social Services
Nursing Services
Occupational Therapy Services
Pharmacy Services
Physical Therapy Services
Speech Therapy Services

Home Health Quality Measures

How often the home health team began their patients' care in a timely manner
This Home Health Center:

80.0%
State:

88.8%
How often the home health team taught patients (or their family caregivers) about their drugs
This Home Health Center:

94.0%
State:

90.6%
How often the home health team checked patients' risk of falling
Here:

100.0%
Texas:

97.4%
How often the home health team checked patients for depression
Here:

99.0%
State:

93.0%
How often the home health team determined whether patients received a flu shot for the current flu season
Here:

96.0%
State:

70.7%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)
This Home Health Center:

98.0%
State:

67.0%
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
Here:

100.0%
State:

92.7%
How often the home health team checked patients for pain
This Home Health Center:

99.0%
Texas:

97.6%
How often the home health team treated their patients' pain
Here:

99.0%
State:

97.4%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
This Home Health Center:

100.0%
State:

94.7%
How often the home health team checked patients for the risk of developing pressure sores (bed sores)
This Home Health Center:

98.0%
Texas:

93.0%
How often patients got better at walking or moving around
Here:

58.0%
State:

52.0%
How often patients got better at getting in and out of bed
Here:

61.0%
Texas:

44.8%
How often patients got better at bathing
Here:

87.0%
Texas:

58.3%
How often patients had less pain when moving around
Here:

78.0%
Texas:

54.2%
How often patients' breathing improved
This Home Health Center:

68.0%
Texas:

47.2%
How often patients got better at taking their drugs correctly by mouth
This Home Health Center:

63.0%
State:

40.9%
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
Here:

13.0%
Texas:

11.2%
How often home health patients had to be admitted to the hospital
Here:

30.0%
State:

29.6%
Percent of patients who reported that their home health team gave care in a professional way
Here:

88.0%
Texas:

89.0%
Percent of patients who reported that their home health team communicated well with them
Here:

80.0%
Texas:

85.5%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
This Home Health Center:

86.0%
Texas:

84.8%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
This Home Health Center:

87.0%
Texas:

84.5%
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
This Home Health Center:

68.0%
Texas:

80.1%

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