PARKVIEW COMMUNITY HOSPITAL MEDICAL CENTER - RIVERSIDE, CA

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Addresss:
3865 JACKSON STREET
RIVERSIDE, CA, 92503
Phone (make sure to verify first before calling): (951) 688-2211

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 14.44
Registered Professional Nurses : 93.73
Other Salaried Personnel : 281.71
Dieticians : 1.20
Occupational Therapists : 1.68
Physical Therapists : 2.80
Registered Pharmacists : 2.50
Medical Social Workers : 1.00

Number Of Beds
Total: 193
Total Certified: 193

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

11%
State:

7%
Usually
Here:

25%
California:

21%
Always
This Hospital:

64%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

9%
California:

6%
Usually
This Hospital:

20%
California:

17%
Always
This Hospital:

71%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

17%
California:

13%
Usually
This Hospital:

30%
California:

28%
Always
Here:

53%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

11%
State:

8%
Usually
Here:

26%
State:

25%
Always
This Hospital:

63%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

32%
State:

23%
Usually
Here:

19%
California:

19%
Always
This Hospital:

49%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

15%
State:

10%
Usually
Here:

23%
State:

21%
Always
This Hospital:

62%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

30%
California:

18%
Usually
Here:

35%
State:

33%
Always
Here:

35%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

74%
California:

81%
No
Here:

26%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

18%
State:

10%
7 or 8
This Hospital:

30%
State:

24%
9 or 10
This Hospital:

52%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

14%
State:

7%
Yes, probably
Here:

33%
California:

24%
Yes, definitely
Here:

53%
State:

69%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

96.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

88.0%
California:

99.0%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
California:

98.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

12
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

97.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

62.0%
California:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

96.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

94.0%
State:

96.2%
Percent of Patients Given Discharge Instructions
Here:

29.0%
State:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

96.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

92.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

98.0%
California:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

93.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

79.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

80.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

93.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

86.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

92.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

94.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

98.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

87.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

67.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

90.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

81.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.9%
California:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

11.0%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.2%
State:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

19.7%
State:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

23.7%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

20.4%
California:

18.3%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.306%
State:

0.625%
Blood infection from a catheter in a large vein
Here:

0.306%
California:

0.530%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

9.900%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.242%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.326%
State:

0.043%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.200%
State:

1.898%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$57,536
California:

$83,364
Average Total Payments
This Hospital:

$13,657
State:

$15,491
Number of discharges: 15
Here:

1.60%
California:

0.94%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$31,550
California:

$28,713
Average Total Payments
Here:

$4,792
California:

$4,819
Number of discharges: 15
Here:

1.60%
State:

1.18%
Cellulitis without Major Complications
Average Covered Charges
Here:

$28,585
California:

$36,707
Average Total Payments
This Hospital:

$7,032
State:

$7,245
Number of discharges: 26
Here:

2.77%
California:

2.08%
Chest Pain
Average Covered Charges
Here:

$35,648
State:

$29,034
Average Total Payments
This Hospital:

$5,049
State:

$4,742
Number of discharges: 29
This Hospital:

3.09%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$40,194
California:

$46,809
Average Total Payments
Here:

$8,067
California:

$8,290
Number of discharges: 16
Here:

1.70%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$39,410
California:

$58,013
Average Total Payments
Here:

$9,755
California:

$10,305
Number of discharges: 39
Here:

4.15%
California:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$27,357
California:

$35,163
Average Total Payments
Here:

$6,092
State:

$6,206
Number of discharges: 16
Here:

1.70%
California:

1.11%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$32,722
State:

$36,899
Average Total Payments
Here:

$6,016
California:

$6,233
Number of discharges: 24
This Hospital:

2.55%
State:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$32,051
State:

$46,039
Average Total Payments
This Hospital:

$8,620
California:

$8,685
Number of discharges: 16
Here:

1.70%
State:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$52,985
California:

$80,936
Average Total Payments
This Hospital:

$14,047
State:

$15,696
Number of discharges: 13
Here:

1.38%
State:

0.79%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$44,224
State:

$47,292
Average Total Payments
Here:

$8,420
State:

$8,831
Number of discharges: 28
This Hospital:

2.98%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$73,831
State:

$70,963
Average Total Payments
This Hospital:

$14,434
California:

$13,159
Number of discharges: 52
This Hospital:

5.53%
State:

3.03%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$208,564
California:

$260,329
Average Total Payments
Here:

$50,505
State:

$51,393
Number of discharges: 19
Here:

2.02%
California:

0.87%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$41,239
State:

$55,669
Average Total Payments
Here:

$9,789
State:

$9,837
Number of discharges: 11
Here:

1.17%
State:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$68,927
State:

$95,326
Average Total Payments
Here:

$15,555
California:

$17,327
Number of discharges: 11
This Hospital:

1.17%
State:

1.11%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$39,791
California:

$52,262
Average Total Payments
This Hospital:

$9,582
California:

$10,172
Number of discharges: 11
This Hospital:

1.17%
California:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$30,146
State:

$36,114
Average Total Payments
Here:

$6,404
California:

$6,728
Number of discharges: 45
Here:

4.79%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$79,227
California:

$88,239
Average Total Payments
This Hospital:

$17,927
California:

$17,187
Number of discharges: 125
This Hospital:

13.30%
California:

6.26%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$45,298
California:

$49,218
Average Total Payments
This Hospital:

$9,203
State:

$10,092
Number of discharges: 12
This Hospital:

1.28%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$29,587
State:

$32,446
Average Total Payments
This Hospital:

$5,725
California:

$5,975
Number of discharges: 23
This Hospital:

2.45%
State:

2.21%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$50,001
California:

$49,604
Average Total Payments
Here:

$8,344
California:

$8,812
Number of discharges: 11
This Hospital:

1.17%
California:

0.66%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$30,006
California:

$32,752
Average Total Payments
This Hospital:

$5,260
California:

$5,599
Number of discharges: 11
Here:

1.17%
California:

0.35%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$85,740
State:

$64,758
Average Total Payments
Here:

$13,432
State:

$11,179
Number of discharges: 23
Here:

2.45%
California:

1.15%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$41,758
State:

$48,439
Average Total Payments
This Hospital:

$8,392
California:

$8,967
Number of discharges: 21
This Hospital:

2.23%
California:

1.90%
Renal Failure with Major Complications
Average Covered Charges
Here:

$57,687
State:

$72,128
Average Total Payments
This Hospital:

$14,601
State:

$14,548
Number of discharges: 18
Here:

1.91%
California:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$94,878
California:

$70,949
Average Total Payments
This Hospital:

$17,500
California:

$12,543
Number of discharges: 11
This Hospital:

1.17%
State:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$123,543
State:

$101,885
Average Total Payments
This Hospital:

$21,989
California:

$17,925
Number of discharges: 13
Here:

1.38%
California:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$228,625
California:

$262,024
Average Total Payments
This Hospital:

$51,858
California:

$48,700
Number of discharges: 13
This Hospital:

1.38%
State:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$104,821
California:

$120,888
Average Total Payments
This Hospital:

$22,253
State:

$21,006
Number of discharges: 16
Here:

1.70%
State:

0.92%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$196,178
California:

$277,564
Average Total Payments
This Hospital:

$48,723
State:

$53,075
Number of discharges: 28
Here:

2.98%
State:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$81,311
State:

$90,173
Average Total Payments
This Hospital:

$16,693
California:

$16,748
Number of discharges: 99
This Hospital:

10.53%
State:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$36,331
California:

$50,385
Average Total Payments
Here:

$9,369
California:

$9,612
Number of discharges: 20
This Hospital:

2.13%
State:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$44,125
State:

$48,755
Average Total Payments
This Hospital:

$8,470
State:

$8,695
Number of discharges: 48
Here:

5.11%
California:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$61,949
State:

$70,362
Average Total Payments
This Hospital:

$13,338
California:

$12,496
Number of discharges: 29
This Hospital:

3.09%
State:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$42,499
State:

$34,477
Average Total Payments
Here:

$6,483
California:

$5,838
Number of discharges: 21
This Hospital:

2.23%
California:

0.97%
Transient Ischemia
Average Covered Charges
This Hospital:

$29,416
California:

$37,396
Average Total Payments
This Hospital:

$6,142
State:

$6,120
Number of discharges: 12
This Hospital:

1.28%
State:

0.94%

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