NOVATO COMMUNITY HOSPITAL - NOVATO, CA

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Addresss:
180 ROWLAND WAY
NOVATO, CA, 94945
Phone (make sure to verify first before calling): (415) 209-1300

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Other nearby hospitals and nursing homes


Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

8
California:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

33
California:

78
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

98.0%
State:

98.9%
Percent of Patients Given Discharge Instructions
Here:

100.0%
California:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

95.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

94.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

93.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

98.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

93.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.2%
California:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.3%
State:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.6%
California:

11.7%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.1%
State:

19.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.3%
State:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.8%
State:

18.3%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
This Hospital:

0.518%
California:

0.530%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$39,588
State:

$39,980
Average Total Payments
Here:

$7,258
State:

$7,146
Number of discharges: 11
Here:

2.73%
California:

1.30%
Cellulitis without Major Complications
Average Covered Charges
Here:

$37,458
California:

$36,707
Average Total Payments
This Hospital:

$6,124
California:

$7,245
Number of discharges: 22
Here:

5.46%
State:

2.08%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$40,435
California:

$46,039
Average Total Payments
This Hospital:

$7,922
State:

$8,685
Number of discharges: 17
Here:

4.22%
State:

1.95%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$46,657
State:

$47,292
Average Total Payments
Here:

$7,750
State:

$8,831
Number of discharges: 23
This Hospital:

5.71%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$77,617
California:

$70,963
Average Total Payments
This Hospital:

$13,876
California:

$13,159
Number of discharges: 20
This Hospital:

4.96%
California:

3.03%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$28,713
California:

$36,114
Average Total Payments
Here:

$5,755
California:

$6,728
Number of discharges: 11
Here:

2.73%
California:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$89,422
State:

$88,239
Average Total Payments
This Hospital:

$16,938
California:

$17,187
Number of discharges: 119
This Hospital:

29.53%
California:

6.26%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$49,180
State:

$70,949
Average Total Payments
Here:

$10,336
California:

$12,543
Number of discharges: 14
This Hospital:

3.47%
California:

1.04%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$81,927
State:

$90,173
Average Total Payments
Here:

$14,804
California:

$16,748
Number of discharges: 116
This Hospital:

28.78%
State:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$46,233
California:

$50,385
Average Total Payments
This Hospital:

$8,263
State:

$9,612
Number of discharges: 35
This Hospital:

8.68%
California:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$34,620
California:

$48,755
Average Total Payments
Here:

$7,493
State:

$8,695
Number of discharges: 15
This Hospital:

3.72%
California:

2.75%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

9.900%
California:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.085%
State:

0.170%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

2.000%
California:

5.492%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 40%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
California:

7%
Usually
Here:

15%
State:

21%
Always
Here:

82%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
California:

6%
Usually
This Hospital:

13%
State:

17%
Always
Here:

83%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
California:

13%
Usually
This Hospital:

27%
State:

28%
Always
This Hospital:

67%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
State:

8%
Usually
Here:

16%
State:

25%
Always
This Hospital:

79%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
State:

23%
Usually
Here:

20%
State:

19%
Always
Here:

61%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
State:

10%
Usually
Here:

14%
State:

21%
Always
Here:

81%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

7%
California:

18%
Usually
Here:

30%
State:

33%
Always
This Hospital:

63%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

81%
No
Here:

14%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

2%
California:

10%
7 or 8
This Hospital:

15%
State:

24%
9 or 10
This Hospital:

83%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

1%
State:

7%
Yes, probably
Here:

12%
State:

24%
Yes, definitely
This Hospital:

87%
California:

69%

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