NORWEGIAN-AMERICAN HOSPITAL - CHICAGO, IL

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Addresss:
1044 N FRANCISCO AVE
CHICAGO, IL, 60622
Phone (make sure to verify first before calling): (773) 292-8200

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 171.26
Other Salaried Personnel : 527.35
Dieticians : 2.00
Physical Therapists : 2.00
Registered Pharmacists : 7.43
Respiratory Therapists : 11.40
Speech Pathologists Or Audiologists : 0.25
Physicians : 19.15
Medical Social Workers : 0.25

Number Of Beds
Total: 270
Total Certified: 270

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Chiropractice Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 7%

How often did nurses communicate well with patients?

Sometimes or never
Here:

15%
Illinois:

5%
Usually
Here:

29%
State:

18%
Always
Here:

56%
State:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

11%
Illinois:

4%
Usually
This Hospital:

20%
State:

16%
Always
Here:

69%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

29%
State:

11%
Usually
This Hospital:

29%
State:

25%
Always
This Hospital:

42%
Illinois:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

17%
Illinois:

7%
Usually
This Hospital:

35%
State:

24%
Always
This Hospital:

48%
Illinois:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

35%
State:

21%
Usually
Here:

19%
State:

19%
Always
This Hospital:

46%
Illinois:

60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

18%
Illinois:

9%
Usually
Here:

23%
State:

19%
Always
Here:

59%
Illinois:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

23%
Illinois:

12%
Usually
This Hospital:

33%
State:

31%
Always
This Hospital:

44%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

73%
State:

83%
No
Here:

27%
Illinois:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

22%
State:

9%
7 or 8
This Hospital:

28%
State:

24%
9 or 10
Here:

50%
Illinois:

67%

Would patients recommend the hospital to friends and family?

No
Here:

16%
Illinois:

5%
Yes, probably
Here:

39%
State:

27%
Yes, definitely
This Hospital:

45%
State:

68%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

12.800%
State:

8.337%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.079%
Illinois:

0.171%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.014%
Illinois:

0.056%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

1.600%
State:

5.573%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$6,654
Illinois:

$9,740
Average Total Payments
This Hospital:

$5,998
Illinois:

$5,240
Number of discharges: 145
Here:

11.87%
State:

0.93%
Bronchitis and Asthma without Complications
Average Covered Charges
Here:

$12,962
State:

$16,142
Average Total Payments
This Hospital:

$5,600
Illinois:

$4,643
Number of discharges: 20
Here:

1.64%
State:

0.28%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$15,853
State:

$18,733
Average Total Payments
Here:

$7,525
Illinois:

$5,908
Number of discharges: 19
This Hospital:

1.55%
Illinois:

2.24%
Chest Pain
Average Covered Charges
Here:

$15,683
Illinois:

$16,928
Average Total Payments
Here:

$5,065
State:

$4,015
Number of discharges: 73
Here:

5.97%
State:

2.08%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$25,871
State:

$24,404
Average Total Payments
Here:

$8,869
Illinois:

$6,718
Number of discharges: 18
This Hospital:

1.47%
Illinois:

2.13%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$30,505
State:

$30,400
Average Total Payments
This Hospital:

$10,987
Illinois:

$8,130
Number of discharges: 17
Here:

1.39%
Illinois:

2.07%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$19,531
State:

$17,974
Average Total Payments
Here:

$6,650
Illinois:

$5,059
Number of discharges: 52
Here:

4.26%
State:

1.69%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$31,771
Illinois:

$33,948
Average Total Payments
Here:

$10,018
Illinois:

$7,946
Number of discharges: 14
This Hospital:

1.15%
State:

1.58%
Diabetes with Complications
Average Covered Charges
This Hospital:

$28,619
State:

$21,008
Average Total Payments
Here:

$7,668
Illinois:

$6,163
Number of discharges: 19
Here:

1.55%
Illinois:

0.70%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$18,935
Illinois:

$19,895
Average Total Payments
Here:

$6,612
Illinois:

$5,151
Number of discharges: 47
Here:

3.85%
Illinois:

3.69%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$23,792
Illinois:

$24,443
Average Total Payments
This Hospital:

$9,501
State:

$7,163
Number of discharges: 36
Here:

2.95%
State:

3.19%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$41,128
State:

$36,712
Average Total Payments
Here:

$13,537
State:

$10,214
Number of discharges: 22
This Hospital:

1.80%
Illinois:

2.64%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$16,011
Illinois:

$16,995
Average Total Payments
This Hospital:

$6,317
Illinois:

$4,812
Number of discharges: 26
This Hospital:

2.13%
State:

1.36%
Hypertension without Major Complications
Average Covered Charges
Here:

$16,329
Illinois:

$16,701
Average Total Payments
This Hospital:

$5,665
Illinois:

$4,530
Number of discharges: 11
This Hospital:

0.90%
Illinois:

0.44%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$34,640
State:

$28,601
Average Total Payments
Here:

$11,241
State:

$8,101
Number of discharges: 11
Here:

0.90%
State:

0.96%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$18,282
Illinois:

$19,533
Average Total Payments
This Hospital:

$6,961
State:

$5,411
Number of discharges: 40
Here:

3.27%
Illinois:

2.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$32,050
Illinois:

$27,848
Average Total Payments
This Hospital:

$10,958
Illinois:

$8,329
Number of discharges: 17
This Hospital:

1.39%
Illinois:

0.82%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$21,296
State:

$17,353
Average Total Payments
Here:

$6,251
Illinois:

$4,937
Number of discharges: 58
Here:

4.75%
Illinois:

2.56%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$33,367
State:

$48,875
Average Total Payments
This Hospital:

$16,414
State:

$14,157
Number of discharges: 12
Here:

0.98%
State:

0.77%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$97,609
State:

$87,113
Average Total Payments
Here:

$28,755
Illinois:

$24,282
Number of discharges: 12
This Hospital:

0.98%
State:

0.46%
Psychoses
Average Covered Charges
Here:

$14,313
State:

$14,979
Average Total Payments
Here:

$8,316
Illinois:

$7,114
Number of discharges: 402
This Hospital:

32.90%
Illinois:

2.44%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$18,222
State:

$19,956
Average Total Payments
Here:

$7,336
Illinois:

$5,858
Number of discharges: 11
Here:

0.90%
Illinois:

1.62%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$49,291
State:

$64,580
Average Total Payments
Here:

$20,202
State:

$16,645
Number of discharges: 20
This Hospital:

1.64%
Illinois:

0.79%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$13,383
Illinois:

$20,446
Average Total Payments
This Hospital:

$7,558
State:

$5,661
Number of discharges: 12
Here:

0.98%
Illinois:

0.80%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$56,704
Illinois:

$48,201
Average Total Payments
Here:

$18,669
State:

$13,223
Number of discharges: 16
Here:

1.31%
State:

4.32%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$15,439
State:

$18,649
Average Total Payments
This Hospital:

$6,324
Illinois:

$4,973
Number of discharges: 15
This Hospital:

1.23%
Illinois:

0.92%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$33,454
State:

$25,731
Average Total Payments
This Hospital:

$9,732
State:

$6,879
Number of discharges: 16
Here:

1.31%
State:

2.78%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$16,124
State:

$17,950
Average Total Payments
This Hospital:

$6,537
State:

$4,908
Number of discharges: 18
Here:

1.47%
Illinois:

1.13%
Syncope and Collapse
Average Covered Charges
Here:

$17,545
Illinois:

$19,781
Average Total Payments
Here:

$6,477
Illinois:

$5,089
Number of discharges: 43
Here:

3.52%
State:

2.34%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.4%
Percent of Patients Given Aspirin at Discharge
Here:

92.0%
State:

99.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

75.0%
State:

98.1%
Percent of Patients Given Beta Blocker at Discharge
Here:

92.0%
Illinois:

99.3%
Patients Given a Prescription for a Statin at Discharge
Here:

85.0%
Illinois:

97.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

84.0%
State:

96.7%
Percent of Patients Given Discharge Instructions
This Hospital:

88.0%
Illinois:

94.0%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Illinois:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

95.0%
Illinois:

96.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

94.0%
State:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

97.0%
Illinois:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

90.0%
Illinois:

93.1%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

88.0%
Illinois:

94.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

88.0%
State:

95.5%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

89.0%
State:

98.2%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

68.0%
State:

97.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

84.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

80.0%
Illinois:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

83.0%
State:

97.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

83.0%
Illinois:

94.3%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

89.0%
State:

96.8%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
State:

96.3%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.3%
Illinois:

14.6%
30-Day Mortality Rates from Heart Failure
Here:

9.5%
Illinois:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

12.5%
Illinois:

11.7%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.1%
State:

25.6%
30-Day Readmission Rates from Pneumonia
Here:

18.7%
State:

19.4%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.480%
State:

0.524%
Blood infection from a catheter in a large vein
Here:

0.240%
State:

0.445%

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