FRANKLIN WOODS COMMUNITY HOSPITAL - JOHNSON CITY, TN

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Addresss:
401 PRINCETON RD
JOHNSON CITY, TN, 37601
Phone (make sure to verify first before calling): (423) 854-5600

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 31.50
Other Salaried Personnel : 89.50
Dieticians : 1.50
Occupational Therapists : 0.25
Physical Therapists : 2.00
Registered Pharmacists : 1.10
Respiratory Therapists : 5.90
Speech Pathologists Or Audiologists : 0.10
Medical Social Workers : 1.00

Number Of Beds
Total: 139
Total Certified: 139
Psychiatric Unit Beds: 27

Provided Services
Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$29,716
State:

$17,020
Average Total Payments
Here:

$5,754
Tennessee:

$5,041
Number of discharges: 12
This Hospital:

1.68%
Tennessee:

1.33%
Cellulitis without Major Complications
Average Covered Charges
Here:

$21,231
State:

$16,279
Average Total Payments
Here:

$4,260
State:

$5,032
Number of discharges: 44
Here:

6.17%
Tennessee:

1.82%
Chest Pain
Average Covered Charges
Here:

$17,611
State:

$14,776
Average Total Payments
This Hospital:

$2,945
Tennessee:

$3,353
Number of discharges: 22
This Hospital:

3.09%
State:

1.53%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$23,781
State:

$19,593
Average Total Payments
This Hospital:

$5,079
State:

$5,660
Number of discharges: 32
Here:

4.49%
State:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$31,758
Tennessee:

$23,923
Average Total Payments
Here:

$6,231
Tennessee:

$7,037
Number of discharges: 51
Here:

7.15%
State:

2.65%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$14,090
State:

$14,972
Average Total Payments
Here:

$3,785
Tennessee:

$4,309
Number of discharges: 22
This Hospital:

3.09%
State:

2.17%
Diabetes with Complications
Average Covered Charges
This Hospital:

$14,142
State:

$17,403
Average Total Payments
Here:

$4,764
State:

$5,111
Number of discharges: 14
This Hospital:

1.96%
State:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$14,046
Tennessee:

$16,359
Average Total Payments
Here:

$3,745
State:

$4,325
Number of discharges: 60
This Hospital:

8.42%
State:

3.25%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$21,028
Tennessee:

$20,711
Average Total Payments
This Hospital:

$5,174
State:

$6,053
Number of discharges: 20
Here:

2.81%
Tennessee:

1.86%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$25,901
State:

$19,150
Average Total Payments
This Hospital:

$5,134
Tennessee:

$6,090
Number of discharges: 32
This Hospital:

4.49%
Tennessee:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$42,875
State:

$29,962
Average Total Payments
This Hospital:

$7,719
State:

$8,869
Number of discharges: 16
Here:

2.24%
State:

2.69%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$19,767
Tennessee:

$22,616
Average Total Payments
Here:

$5,881
Tennessee:

$6,897
Number of discharges: 16
This Hospital:

2.24%
State:

1.25%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$18,501
State:

$15,485
Average Total Payments
Here:

$4,269
State:

$4,583
Number of discharges: 65
This Hospital:

9.12%
Tennessee:

3.34%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$14,776
State:

$14,272
Average Total Payments
This Hospital:

$3,593
Tennessee:

$4,148
Number of discharges: 43
Here:

6.03%
State:

2.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$17,065
Tennessee:

$17,917
Average Total Payments
Here:

$4,126
State:

$4,923
Number of discharges: 14
Here:

1.96%
Tennessee:

1.25%
Renal Failure with Complications
Average Covered Charges
Here:

$19,212
State:

$19,625
Average Total Payments
This Hospital:

$5,131
State:

$6,067
Number of discharges: 15
Here:

2.10%
Tennessee:

2.21%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$34,510
State:

$27,845
Average Total Payments
This Hospital:

$7,273
Tennessee:

$8,368
Number of discharges: 25
This Hospital:

3.51%
State:

0.93%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$88,765
Tennessee:

$40,945
Average Total Payments
This Hospital:

$15,818
State:

$11,818
Number of discharges: 13
Here:

1.82%
Tennessee:

1.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$36,193
Tennessee:

$38,065
Average Total Payments
This Hospital:

$9,462
State:

$11,398
Number of discharges: 12
Here:

1.68%
Tennessee:

4.50%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$16,143
Tennessee:

$15,457
Average Total Payments
Here:

$3,308
State:

$4,193
Number of discharges: 11
This Hospital:

1.54%
Tennessee:

0.63%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$26,406
Tennessee:

$20,741
Average Total Payments
Here:

$5,244
Tennessee:

$5,942
Number of discharges: 97
This Hospital:

13.60%
Tennessee:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$37,834
State:

$30,931
Average Total Payments
This Hospital:

$7,592
Tennessee:

$8,698
Number of discharges: 29
This Hospital:

4.07%
State:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$16,832
Tennessee:

$15,203
Average Total Payments
This Hospital:

$3,678
State:

$4,222
Number of discharges: 35
This Hospital:

4.91%
State:

1.35%
Syncope and Collapse
Average Covered Charges
Here:

$16,794
Tennessee:

$17,657
Average Total Payments
This Hospital:

$3,716
State:

$4,362
Number of discharges: 13
Here:

1.82%
Tennessee:

1.51%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

4
State:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

90.0%
Tennessee:

96.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Tennessee:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

89.0%
State:

96.4%
Percent of Patients Given Discharge Instructions
This Hospital:

83.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Tennessee:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
State:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

96.0%
Tennessee:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Tennessee:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

94.0%
State:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

98.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

96.0%
State:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

92.0%
State:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

96.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

94.0%
Tennessee:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

95.0%
Tennessee:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Tennessee:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

92.0%
Tennessee:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

99.0%
State:

97.0%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
State:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Tennessee:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

11.2%
Tennessee:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

9.1%
Tennessee:

12.4%
30-Day Readmission Rates from Heart Failure
Here:

24.9%
Tennessee:

25.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.7%
Tennessee:

19.3%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

5%
Usually
Here:

13%
State:

16%
Always
Here:

84%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
Tennessee:

4%
Usually
Here:

12%
State:

13%
Always
Here:

85%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
State:

10%
Usually
This Hospital:

18%
Tennessee:

23%
Always
This Hospital:

76%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

3%
Tennessee:

7%
Usually
This Hospital:

20%
Tennessee:

22%
Always
Here:

77%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

13%
State:

21%
Usually
Here:

19%
State:

16%
Always
Here:

68%
Tennessee:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

3%
Tennessee:

10%
Usually
This Hospital:

14%
State:

18%
Always
Here:

83%
Tennessee:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

3%
State:

8%
Usually
Here:

20%
Tennessee:

26%
Always
Here:

77%
State:

66%

Were patients given information about what to do during their recovery at home?

Yes
Here:

88%
Tennessee:

82%
No
This Hospital:

12%
Tennessee:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

4%
State:

9%
7 or 8
Here:

11%
State:

23%
9 or 10
This Hospital:

85%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
Here:

2%
State:

6%
Yes, probably
Here:

10%
State:

25%
Yes, definitely
This Hospital:

88%
Tennessee:

69%

Complaint Deficiency

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

43.4%
Tennessee:

21.3%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

0.8%
Tennessee:

1.5%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

100.0%
State:

86.6%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

96.2%
State:

83.0%
Percent of short-stay residents who newly received an antipsychotic medication
This Hospital:

2.3%
State:

3.6%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

29.700%
Tennessee:

34.494%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.231%
Tennessee:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.261%
Tennessee:

0.080%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

4.600%
Tennessee:

3.454%

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